Reynolds and Reynolds Customer Training Professional Interview Questions & Reviews
Updated Feb 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings |
Interview Experience [?] Based on 3 ratings
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Customer Training Professional at Reynolds and Reynolds
Posted Feb 29, 2012 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Kettering, OH (took 3 days)
There is a very tough test you must take. Basically, if you are turned away without an interview following that test then mark them off of your list. Very unlikely that you will ever get a call after that. The people in the recruitment office are friendly and welcoming. If you score high enough on the test (you will never know your results) then you will be asked to wait for an interview. You will then receive an initial interview from someone on the recruiting team to determine if the job you applied for is your best fit. Following that you will receive an interview with a supervisor, then a manager, and then the director and possibly the VP. Though when I got the interview with the VP he appeared very unorganized and didn't really know anything about me.
Interview Questions
Negotiation Details
I felt very pressured not to negotiate.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Training Professional at Reynolds and Reynolds
Posted Jan 20, 2011 — 1 of 1 people found this helpful
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2010 (took 5 days)
Had a phone interview with their in house recruiter, they basically asked me if I smoked and if I had any criminal convictions. After telling them no on both, I was scheduled for an assessment test in person as well as some inline ethics/personality questionnaires. The assessment was basically an IQ test. I did well, and they asked me to stay for an interview. I spoke with a recruiter, then I was asked to fill out a very detailed application which included permission to do a credit check. Then I interviewed with the hiring manager for about an hour. She asked me to come over to the work area and she showed me around, introduced me to a couple of managers I would be working under and had me sit in with an employee doing the job I was applying for. The last step was to interview with the VP. He came over and introduced himself to me, but said he would have to schedule another time for an interview as his schedule was full for the day.
All told, I was on campus for 5 1/2 hours (8am to 1:30pm). I was told I would be contacted to set up a final interview. I was contacted the next day by the recruiter saying they were not offering me the job. When I asked, she said she had no information as to why. I cannot confirm this, but I believe the reason was the bankruptcy on my credit check. I was upfront about it with the hiring manager before they ran my name, but I believe the higher ups said it was a deal breaker.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Training Professional at Reynolds and Reynolds
Posted Aug 4, 2010
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Dayton, OH (took 1 week)
Applied online and got a email that I was supposed to call this number. I called and talked to a recruiter about some basic questions (smoke?, driving record?, etc). She asked when I wanted to set up the in-house assessment and "possible" interview. I was emailed an assessment, application, and ethics questionaire. completed all three at home. I took the in-house assessment (three parts: pattern test, graphic test, and math test) at the headquarters. I turned in my scratch paper and was told to sit down. two minutes later, I was told everything went through and they would contact me in about a week. (aka kiss of death and thanks for wasting your time). The only people I saw getting interviews were 15 years younger than me.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
