Reynolds and Reynolds
Reynolds and Reynolds Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Software Developer (32)
- Customer Training Professional (14)
- Intern (12)
- Account Manager (12)
- Account Manager Trainee (11)
- Marketing Analyst (11)
- Software Implementation Consultant (10)
- Graphic Designer (9)
- Customer Service Representative (8)
- Solutions Specialist (7)
- Technical Support (7)
- Technical Writer (6)
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- Customer Solutions Specialist (5)
- Product Analyst (4)
- Network Engineer (4)
- Administrative Assistant (4)
- Software Support Specialist (4)
- Technical Writing Specialist (4)
- Consultant (4)
- Marketing Associate (3)
- Marketing Coordinator (3)
- Part Time Associate (3)
- Application Developer (3)
- Reynolds Solutions Specialist (3)
- Sales Associate (3)
- Entry Level (2)
- Sales Specialist (2)
- Software Developer Intern (2)
Very Difficult Interview
Traveling Trainer Interview (Negative Experience; Very Difficult Interview)
I applied through college or university and the process took a day - interviewed at Reynolds and Reynolds.
Interview Details – I applied using my school website and they sent me an email letting me know that I need to complete several online aptitude tests and reports. The email said that it might take 2 hours to complete the whole thing. I tried singing up for the tests but it just seems so mundane and not worth my time expecially considering the position I was applying for.
I think that they need to upgrade the way their recruitment works because it is not conducive to getting good employees.
Interview Question – None. I did not do the online tests they wanted everyone to fill out. Answer Question
Reason for Declining – Because the interview process is riduculous
Account Manager Interview (Negative Experience; Average Interview)
I applied through college or university and the process took 2 months - interviewed at Reynolds and Reynolds.
Interview Details – Met R&R at a college job fair. They were not that aggressive and i felt i drove most of the process. I had nearly 7-8 interviews over about 2 months and looking back should have seen this is how the company as a whole likes to operate. They have a proprietary psych eval and intelligence test that weeds out about 90% of applicants. Most people with prior sales experience aren't willing to go through the song and dance so a lot of recent grads are hired. R&R loves this because they can pay less and treat them worse.
Interview Question – Intelligence test is designed to not be finished and penalize incorrect answers. It is also rumored that your initial score indicated future promotions, but never confirmed. Answer Question
Negotiation Details – Very little negotiation, they like to hold all the power. They initially offered me a position I did not apply for (lower lever) and I declined. They called back about a week later and offered the correct and I accepted.
Recruiting Assistant Interview (Negative Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Reynolds and Reynolds in May 2014.
Interview Details – Withdrew from the process based on company office location and the "dirty tricks" described on Glassdoor.com concerning salary negotiations and assessments. Why contact me if you have no intentions on trying to satisfy my request?
Interview Question – Why is there a "one size" screening assessment that has nothing to do with the job you applied for? View Answer
Marketing Analyst Interview (Negative Experience; Easy Interview)
I applied online and the process took 6 weeks - interviewed at Reynolds and Reynolds in April 2014.
Interview Details – Started off applying through LinkedIn. Prior to any interviews you had to complete a very lengthy test with basic math and a lot of "which shape comes next" - a little ridiculous in my opinion. Had an initial phone interview which lasted about 30 minutes, and after that I had to complete a "long form application" with more weird questions. I then had a Skype interview which lasted about 10 minutes and they asked the same questions as the first interviewer, and after that I had another phone interview which lasted about 10 minutes, again asking the same questions.
I asked each interviewer what the job details were since I didn't really get a good response at any point, and each one told me different things. What I thought was supposed to be a marketing position ended up being a newsletter writing position. Extremely confusing.
Interview Question – Pretty basic questions, like why you want the job, what will you bring to the company Answer Question
Entry Level Interview (Positive Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at Reynolds and Reynolds in May 2014.
Interview Details – Went into the office for assessments and received an interview from HR and then managers. It was definitely a long day but I appreciated that they wanted to get it done all at once.
Interview Question – What would your friends say about you? Answer Question
Very Easy Interview
Tech Interview (Negative Experience; Very Easy Interview)
I applied through an employee referral and the process took 1+ week - interviewed at Reynolds and Reynolds.
Interview Details – lots of stuff, seemed important but it wasnt. managers have final say. made you take tests and seemed like a good opportunity bc the HR people are very well put together and separate from the rest of the cult
Interview Question – nothing they are dumb Answer Question
Maintenance Tech Interview (Neutral Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Reynolds and Reynolds in May 2014.
Interview Details – I applied online for the "General Internship" position which did not have a definite description. I was contacted back in about 2 weeks to schedule a time to come into their facility for an assessment test and possible interview. I was also sent a link to complete a personality test and another assessment test. Some of it was timed and others weren't. These had to be completed before the scheduled interview.
I went in for the assessment test on the scheduled day dressed for a possible interview. The staff in the recruitment office were friendly. I filled a form and was led to the testing room. No phones or calculators were allowed for the test. The test was timed and took about an hour to complete. I was asked to wait to interview. I then waited about 45 minutes before someone came in to talk to me.
He asked mostly about my resume and some behavioral questions. We spent about 10-15 minutes talking and then he led me back to the testing room to complete two other questionnaires including a "Long Form."
That was the end of the process and I'm waiting to hear back.
Interview Question – Are you a smoker? View Answer
IT Operations Interview (Negative Experience; Difficult Interview)
I applied through a recruiter and the process took 4+ weeks - interviewed at Reynolds and Reynolds in May 2014.
Interview Details – I sent in my résumé via email per the job description web page. In this email, they ask you a few basic questions, such as eligibility to work in the United States, and whether or not you're a tobacco user (this company is heavy against their employees using tobacco, whether or not on company time).
A few weeks later, I had an initial contact email from a recruiter to take some online assessments. It took me nearly two and a half hours to complete this portion. It's basically an IQ test -- algebra, shape patterns, etc. It's nowhere near related to the job and is probably the most ridiculous I've ever had to do for a job application.
A couple of days later, I was contacted by a recruiter to set up a Skype interview. We set up the interview for the following day. In this interview, they asked basic HR questions (strengths/weaknesses, etc.). The recruiter sent me an email after this interview to have me fill out a longer, more detailed application as well as an ethics test and background check authorization form. I filled these out and emailed these back to the recruiter.
The recruiter called me a few days later and set up an interview with a manager at the Houston facility. I went the following day and spoke with him. They had me re-do an hour's worth of that IQ testing (which, after reading more on Glassdoor, seems pretty standard). The manager seemed to be really pleased with me and my experience, and I figured everything went well. It was at this point that he said the starting salary for this position is $29,000 with eligibility for raises at the 120 day mark (Also, they're looking for someone to do an evening/overnight shift. No chance starting out at 8-5 M-F.). This was far significantly lower than what I had marked as my salary requirements on my initial email to the recruiting office -- no, I didn't request anything crazy for a starting position like $50k. It was rather insulting that the company had strung me along that far knowing that they weren't going to be able to come anywhere near my salary requirements. The manager wanted to set up a Skype interview with one of the higher-ups. We set it up for the following week. I wasn't feeling good about the company so far, but I figured I would go along with the rest of the interview process since the next interview was a Skype interview and would take little effort for me to do other than dressing up nicely and combing my hair.
I interviewed with the higher-up and he asked me some basic questions. He quickly brought up the salary issue. He didn't even offer up any negotiation. It was then that he told me that I would not be a good fit for this position.
My advice to this company would be this: if you know you do not plan on hiring a specific candidate and that you cannot even come close to their salary requirements, don't waste their time in having them go through multiple interviews when they can be a better fit somewhere else.
Interview Question – Be ready to discuss classes you took in college and how they will apply to this position. Answer Question
Graphic Designer Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 2 days - interviewed at Reynolds and Reynolds.
Interview Details – I took about 3 pre-employment tests that lasted a couple of hours. One test asks about your parents and their occupations. Quite a few questions about marijuana. It seemed like the tests were designed for ex-military personnel looking for full-time work.
After a successful screening, you will talk to a recruiter who will decide if you will interview for the job that you applied for or if they prefer that you applied for the graphic designer/specialist job. Seems to have high-turnover according to the other reviews from ex-employees.
Then you will get another interview from the department lead/mgr that lasts 45 minutes to an hour.
And if you pass, you will get a tour of the building and area where you would work.
But wait theres more...
Before you are actually offered the job, you must take another graphic design test for car dealership postcards that is emailed to you to complete in 24 hours!
Interview Question – Please create a postcard campaign for one of our automotive clients. Answer Question
Very Difficult Interview
Hardware Field Engineer Interview (Negative Experience; Very Difficult Interview)
I applied online and the process took 2 days - interviewed at Reynolds and Reynolds.
Interview Details – Saw the opening online and applied for it on a Wednesday. Received an email requesting I complete an online assessment and an EEO form the next day. I completed the forms that evening (Thursday).
The following day, as I was about to enter the dentist's office, I received a voice message and an email from a recruiter. She wanted to 'discuss my application' and 'possibly schedule a Skype interview.' Since I was about to go under anesthesia, I quickly replied to her email, explaining the situation and asking if I could call her on Monday.
No reply received from the recruiter. I tried to call on Monday - the recruiter was out of the office. Left a voice message.
The position was re-posted online Monday as well
Tuesday came and went. I decided that pursuing this job any further was a waste of time and moved on with my job search.
Besides, I don't use Skype or even have a webcam currently - I wonder what the recruiter does in such cases?
Have received two voice messages from the recruiter, again wanting to set up a 'Skype interview' (I guess the part about discussing my application is out the window!) because the hiring manager apparently expects to have a face to face interview with the finalists for the position early next week. This time, I didn't bother to reply.
Interviews for Top Jobs at Reynolds and Reynolds
See What Reynolds and Reynolds Employees Are Saying
Pros: “Steady, reliable income. No random layoffs and you don't have to fear being fired unless you don't perform your job duties. Good management in the department I worked in, Naked Lime…” “Steady, reliable income. No random layoffs and you don't have to fear being fired unless you don't perform your job duties. Good management in the department I worked in, Naked Lime Marketing. They are good at what they do, are knowledgable, and care about their team members.” – Full Review