Reynolds and Reynolds Interview Questions & Reviews

Updated Aug 26, 2014
Updated Aug 26, 2014
351 interviews

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Candidate Interview Reviews

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  1. 3 people found this helpful  

    Traveling Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed through college or university. The process took 4+ weeks - interviewed at Reynolds and Reynolds.

    Interview Details

    This interview process was a COMPLETE waist of my time. I first received an email letting me know they were interested in me. However, I was first to complete 3 different assessments consisting of an application, personality test, and aptitude assessment. I was hesitant to spend my time on all of these 3 tests but, as a recent college graduate, I am eager to begin a new career as soon as possible. I ended up taking the tests and it took me close to 4 hours!! The application and the personality test are pretty straight forward, however, the aptitude consisted of pattern sequencing, and algebraic word problems. You are not allowed to use a calculated and you are given really short time period to complete everything. I received a call the next day from the recruiter wanting to set up a Skype interview. I assumed that by some miracle I scored well enough on their ridiculous test to move on. After my first Skype interview I was sent what was called a "long form applications and an ethics assessment." The ethics assessment was pretty straight forward but the long form application asked a ridiculous amount of personal questions, like "what aspirations does my spouse have for me," as well as "what are my spouses parents occupations." Forgive me, but I don't see how my mother in laws job would be relevant to this at all??? In any case, I completed everything and consequently, was scheduled for a second Skype interview with a general manger. I was then moved to my third Skype interview. I really thought I would be getting a job offer during my third interview but that never happened. Instead, I was asked the same questions over and over again from my previous interviews. Finally, I mastered the courage to ask what was happening next. He told me I would have to RETAKE the aptitude test I took at the very beginning, but this time proctored by Skype!! Not only is this belittling, but a complete waist of time. Why wouldn't they have me take a proctored test the very first time, instead of having me go through 3 Skype interviews AND countless of assessments after. I can imagine the aptitude test is designed to weed out those who don't take the time to commit and take it. But this test becomes irrelevant when i've had 3 Skype interviews with them obviously telling them that I am no idiot. AND if by some miracle I passed again, I would be flown to Houston only to have MORE INTERVIEWS!! They target recent college grads who are desperate for a job and take them through hell and back only to then say there not interested in you anymore. The whole process took a month. What a waist!!! i wish I would have listened to the reviews on here and stayed away.

    Interview Questions
    • Aptitude word problems. Interview questions were pretty straight forward. By the way, they ask you if you are a frequent smoker. They absolutely will NOT hire you if you smoke.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  2. 5 people found this helpful  

    Not Disclosing Interview

    Anonymous Interview Candidate  in  Kettering, OH
    Anonymous Interview Candidate in Kettering, OH
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Reynolds and Reynolds in March 2014.

    Interview Details

    Initial contact was via e-mail and I was asked to come in for an assessment and possibly an interview (if the recruiters had time). I confirmed a testing time for the following week and went in on time. You are placed in a computer room with about 8-10 other individuals testing. After the test was completed, we waited around until the recruiter asked about 6 of the 10 applicants to go home and to keep an eye on their e-mail. The other four of us were interviewed by a recruiter individually. During the recruiter interview, she suggested that I consider other positions than I had initially applied for. Honestly, she presented me with a better-suited position and I agreed to interview for that.
    After the recruiter interview, we were each asked to complete another application which just asks stuff like general interests and habits. Once that was finished, I met with someone from the department that the recruiter suggested. Finally, the VP of that department came in for another interview.
    Following the interview with the VP, I was administered a drug test and background check and was told, "there was no reason not to celebrate." The following week, I was offered the position.

    Interview Questions
    • You are given an assessment similar to the practice exam e-mailed to you after confirming your testing date. Brush up on your algebra, and be able to pull out information quickly from word problems.They are not terribly difficult but were lengthy. I was able to finish the first two (alpha-sequence and pattern recognition) just within the time frame, but only completed about 70% of the mathematics portion since they were lengthy word problems. Brush up on your algebra, as this is all it is.
      The recruiter's questions were typical interview questions: strengths, weaknesses, where do you see yourself in 3, 5 or 10 years, etc. You will not be caught off-guard by any of these if you've prepared.
      The department interviews were geared toward the position itself, so these questions will vary from position to position.

      Just a note: These guys interview probably dozens of people each week. They can smell BS a mile away. Your best bet is to be honest, smile, and relax. Don't tell them what you think they want to hear, and don't give them generic answers to the interview questions.
        Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3. 2 people found this helpful  

    Administrative Assistant Interview

    Anonymous Interview Candidate  in  Kettering, OH
    Anonymous Interview Candidate in Kettering, OH
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Reynolds and Reynolds in March 2014.

    Interview Details

    I applied in March and was contacted within a few days to set up an interview. I performed approximately 3 hours worth of pre-interview tests at home (vocab, math, history, personality, ethics) before ever going in. Upon my arrival I was ushered into a room to perform an IQ test, more math assessments, and one last personality exam. Afterwards I went through a series of four interviews lasting about half an hour each over several hours (lots of waiting), which culminated in my being given the long form application (including the type of questions below) and eventually administered an on-site oral drug test and assenting to a background check. I was told the drug screening was "a good sign." The whole thing from testing to interviews lasts about 8 hours and has nearly a dozen and a half ways in which to dismiss your candidacy so I would have to regard it as an overall arduous process given the entry level position being sought. On the other hand, Reynolds and Reynolds has pretty much responded naturally to the economic times they live in so one can hardly be surprised to see them asking for every piece of information they can from of their prospective employees even if the position is entry level and lower than average pay.

    I don't blindly submit applications. I knew about Reynolds and Reynolds reputation and attrition rate before submitting my resume but I feel I can circumvent this problem by just being a better employee and worse comes to worst I can move on. I pretty much only see people in their early twenties working there so I assume what has been said elsewhere on this site about Reynolds is likely true in the way of employees leaving but who knows? Nevertheless, I want the opportunity so I am taking it.

    Advice: If you have a college degree it is likely the math/logic/history sections will pose no significant threat to your candidacy but definitely do take the practice tests they send you as they will help. Also, I know a little bit about personality assessments and I can tell you Reynolds' exam is a step above the standard test. I highly suggest studying how to take these tests effectively in order to boost your chances of acceptance. I suspect A LOT of candidates unknowingly wash out due to this portion of the hiring process. Also, be prepared for an endurance trial when it comes to the actual interviews. Every interview is a chance to be accepted/dismissed and each subsequent meeting is more important than the last so don't relax your efforts as you move up the gauntlet. If you do well they will ask you to take an onsite drug screening and to allow them access to your credit/criminal background. Lastly, I waited a few weeks before receiving an offer so you may have to be patient.

    Interview Questions
    • What ambitions does your spouse have for you? What were your father and mother's education/employment?   View Answer
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Customer Training Professional Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed online. The process took 5+ weeks - interviewed at Reynolds and Reynolds in February 2014.

    Interview Details

    Applied online, then about a month later I received an email from them asking me to take 3 tests. There were closer to 7 or 8 tests, some asking about your preferences, and some were logic/numbers based. Altogether, it took a little over 2 hours for me to complete. The questions were straightforward, but the time constraints made the process stressful. I didn't feel like I did particularly well on the tests, but 3 days later I got a call from a recruiter asking to set up a skype interview. The lady I corresponded with was extremely nice and made the process easy. She asked me some basic questions and talked to me about the company and then told me that she would be sending me a long form application and another personality test to complete. After I did that, I got another call about 3 days later asking to set up an interview with one of the managers. I decided not to continue with the process.

    Interview Questions
    • What do you know about the company? Why do you want to work here? Are you comfortable with the 80% travel requirement? What is your biggest strength/weakness?   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  6.  

    Intern Interview

    Anonymous Employee  in  Dayton, OH
    Anonymous Employee in Dayton, OH
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Reynolds and Reynolds.

    Interview Details

    I originally applied to a specific internship position through email. I was emailed back and requested to take the online ethics and skills assessments. After completing those satisfactorily, I was asked to set up a Skype interview. After passing that, I was asked to complete a "Long Form" application. I received a call to come in and formally take the assessments when all my information was received. The aptitude test was simple, and afterwards I was given a tour of the facility and told to sit in a room and wait for someone to interview me. When the interviewer finally came in, I realized that I was being interviewed for a position that had absolutely nothing to do with the original position I applied to. The entire process was time consuming, and the disorganization of the entire process made me question the entire company structure. After reading the negative reviews from current employees and others who have gone through the interview process, I can say that I am happy that I did not get a position with Reynolds.

    Interview Questions
    • How much do you make at your current position?   View Answer
    No Offer
    Negative Experience
    Average Interview
  7.  

    Summer Intern Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed through college or university. The process took 5 days - interviewed at Reynolds and Reynolds in February 2014.

    Interview Details

    I went in for a aptitude test, along with dozens of other people. Looked like they were doing some extreme filtering, or they just had to meet a certain number per school? I'm not really sure.

    Interview Questions
    • Aptitude test was very difficult, and was designed so you are not able to finish it.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  8.  

    Customer Service Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 3 days - interviewed at Reynolds and Reynolds.

    Interview Details

    if you do not pass the test, you will not get an interview.

    No Offer
    Negative Experience
  9. 3 people found this helpful  

    Software Developer Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Reynolds and Reynolds in March 2014.

    Interview Details

    So, I applied for Software Developer position at Reynolds and Reynolds on some job portal. I was contacted by recruiter and asked to come to Houston office to take an assessment. Assessment wasnt hard at all, and as I found out later, I passed it. After I finished the test, I was asked if I have time to meet with recruiter. I had a short meeting with a recruiter. After that I had an interview with department Manager. Last interview that day was with department Director. Basically, I had 3 interviews and 1 hour long test all in one day. Then they made an appointment for me with Vice President for the next week.
    After a week I had an interview with Vice President, which went pretty well. He told me that I am a good fit and that he thinks that I am capable of doing the kind of job they provide. He walked me out and told me that I would be contacted by a recruiter regarding further details after several days. I was pretty sure that I got the job. I didnt see any reasons why I wouldnt.
    One week passed and I didnt hear nothing from them. I wrote a follow up email to them asking about the status of my application. They told me that they are reviewing my application. After several days I was contacted by Reynolds and Reynolds representative from Dayton, Ohio, saying that I didnt get a job. (Even though I had interviews in Houston not Dayton.)
    Anyway, I think that this company is not a good place to work. Before I went to an interview, I saw that they got 2 starts out of 5 on Glassdoor and I was surprised, but now I see that they are worth it.
    Waste of time, because I took several days of in order to attend the interviews in Reynolds and Reynolds, which last at least 2-3 hours. My suggestion is that stay away from that company.

    Interview Questions
    • How negotiable is the salary? (They are real cheapskates...)   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Hardware Support Interview

    Anonymous Interview Candidate  in  Kettering, OH
    Anonymous Interview Candidate in Kettering, OH
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Reynolds and Reynolds in May 2011.

    Interview Details

    Lots of tests and questions. There were a lot of questions on these tests.

    Interview Questions
    Accepted Offer
    Negative Experience
    Difficult Interview
  11.  

    Student Inventory Interview

    Anonymous Employee  in  Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Reynolds and Reynolds in January 2013.

    Interview Details

    interview is a type of employment test that involves a conversation between a job applicant and representative of the employing organization.[1] Interviews are one of the most popularly used devices for employee selection.[2] Interviews vary in the extent to which the questions are structured, from totally unstructured and free-wheeling conversation, to a set list of questions each applicant is asked.[3] Research has shown that structured interviews are more valid than unstructured, that is, they are more accurate in predicting which applicants will make good employees.[4]

    Interview Questions
    • interview is a type of employment test that involves a conversation between a job applicant and representative of the employing organization.[1] Interviews are one of the most popularly used devices for employee selection.[2] Interviews vary in the extent to which the questions are structured, from totally unstructured and free-wheeling conversation, to a set list of questions each applicant is asked.[3] Research has shown that structured interviews are more valid than unstructured, that is, they are more accurate in predicting which applicants will make good employees.[4]   View Answer
    No Offer
    Negative Experience
    Difficult Interview

See What Reynolds and Reynolds Employees Are Saying

1 person found this helpful

 Current Anonymous Employee in College Station, TX

Pros: “College Station location has an on-site gym and cafeteria. Company provides a retirement plan with 401k matching along with paid vacation and holidays.” Full Review

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