Ricoh Americas Corporation Customer Service Representative Interview Questions & Reviews

Negotiation Details

Since this was an internal position I was told that offers would be made in a few days. The offer never came, and management blew me off day after day. Two days before the current department was closing and the new department was starting the told most of our department that we got the new positions in the new department. The offer never came for myself and twelve others that ended up filling this new department. Management kept telling us that the offer letters were being worked on to ensure that we got fair offers. A week past, then two, then a month, and the ficticious offers never came. I spoke to management about it, and they said they looked into it and since we all started the positions without an offer in place that there was nothing they could do. However, they said they would look out for me when the company gave out raises the next week. The company gave a 2.02% raise after a pay/hiring freeze the year before. Management then came up to me like they did me a favor but I had to help people figure out how to calculate percentage so I knew that everyone got the same percent raise regardless of how they had performed the previous two years. If Ricoh offers you a job....run away, change your phone number, and find a priest.