Ricoh Americas Corporation Interview Questions in Philadelphia, PA

Updated Aug 20, 2015
6 Interview Reviews

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  1.  

    Print Support Specialist II Interview

    Anonymous Employee in Wilmington, DE
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Ricoh Americas Corporation (Wilmington, DE) in January 2015.

    Interview

    I was interviewed on the phone first, then invited in for an in-person interview. At the in-person interview I met with four people, to cut down the amount of time needed for a possible second interview. I was told a decision would be made within a week of the interview.

    Interview Questions

  2.  

    Process Improvement Analyst Interview

    Anonymous Employee in Malvern, PA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Ricoh Americas Corporation (Malvern, PA) in September 2012.

    Interview

    Applied on-line. After 2 weeks received email with link to schedule HR phone interview. Interview went well, was told resume would be forwarded to hiring manager & would receive email w/in 10 days to schedule Manager phone interview. No email or phone call ever came. No way to circle back with HR since their phone # was blocked and they would not provide the details. HR would also no provide hiring manager info at time of HR phone interview.

    Interview Questions

  3.  

    Global Account Manager Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 6+ months. I interviewed at Ricoh Americas Corporation (Philadelphia, PA) in August 2012.

    Interview

    The interview process was extensive and required 4 levels of interviewers. In the first interview it was more about validating information than any real questions about strategy. The second interviewer started to ask questions about past experiences and sales cycles that were memerable and why they were. On the third interview it was more about me as a person and what I was looking for in a company and how my skills would help me to acheive those goals. In the last interview it was more about fit with the current team and what I would bring to that team.

    Interview Questions

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  5.  

    Regional Marketing Manager Interview

    Anonymous Interview Candidate in Malvern, PA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Ricoh Americas Corporation (Malvern, PA) in May 2011.

    Interview

    A series of telephone interviews, as all members were dispersed. Each call was approximately 45+ minutes or more; a total of 4 interviews took place. All were friendly. Each interviewer knew what the job entailed as was good about asking questions to gain insight if I had the experience to fulfill the position. Not very hard questions, they all wanted to be sure I had the experience, skill set, and desire to perform the job well.

    Interview Questions

    • Why do you want to do this job? What appeals to you?   1 Answer
  6. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at Ricoh Americas Corporation (Philadelphia, PA) in July 2010.

    Interview

    This was an interview for an internal position. The panel consisted of the manager of the department and a supervisor. The interview was a good cop/bad cop style of questioning. The manager was the good cop and the supervisor was the bad cop. The duo failed to read my resume and didn't realize that I had military training in this type of area. I realized that they were playing good cop /bad cop and then I used my training and turned the interview around on them. I ended up turning the bad cops words against the good cops and thus making a subordinate go against his superior. They ended up dropping the act and it became a typical interview...tell us about your experiences, blah blah blah. As a civilian it was the strangest interview I ever had. Once I flipped the interview around, it was an easy interview.

    Interview Questions

    • (good cop) What do you like the least about your current position?   1 Answer
    • (bad cop folling up to the answer to question one) Why are you being so negative about you job?   1 Answer

    Negotiation

    Since this was an internal position I was told that offers would be made in a few days. The offer never came, and management blew me off day after day. Two days before the current department was closing and the new department was starting the told most of our department that we got the new positions in the new department. The offer never came for myself and twelve others that ended up filling this new department. Management kept telling us that the offer letters were being worked on to ensure that we got fair offers. A week past, then two, then a month, and the ficticious offers never came. I spoke to management about it, and they said they looked into it and since we all started the positions without an offer in place that there was nothing they could do. However, they said they would look out for me when the company gave out raises the next week. The company gave a 2.02% raise after a pay/hiring freeze the year before. Management then came up to me like they did me a favor but I had to help people figure out how to calculate percentage so I knew that everyone got the same percent raise regardless of how they had performed the previous two years. If Ricoh offers you a job....run away, change your phone number, and find a priest.

  7. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Philadelphia, PA
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Ricoh Americas Corporation (Philadelphia, PA) in July 2010.

    Interview

    My last interview with the company was an internal interview since I was working within the company all ready. The position I interviewed for was at a higher pay grade, and sounded exciting. The interview consisted of a Supervisor who was leaving the next week, and a manager. They tried a "Good Cop - Bad Cop" style of interview. The good cop asked a question and I responded, then the bad cop would rephrase my answer to make it sound like a negative response. I ended up turning around the words of the bad cop (supervisor) against the good cop (manager) and it switched to a Panel Interview. Once the Good Cop - Bad Cop routine was over I was able to have a strong interview.

    Interview Questions

    • What do you like the least about the company?   1 Answer
    • Why don't you like your bosses?   1 Answer

    Negotiation

    There were supposed to make an offer, and instead they were in a position to not offer anything. My current position at that time was being transferred to another state. They used a loop hole in the pay scales to show that I would have to get two more promotions before they would have to give me a raise.

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