RightNow Technologies Interview Questions & Reviews

Interview Details – I jumped around with 8 different interviewers ranging from head of department to potential office mates. Each person had their own questions but after a while they were all the same. It would have been better if they all had pulled questions from the same pile or been in the same room to ask the question to avoid me repeating myself 10 times. But that was no problem.

I find that people there like to talk about themselves, so keep your mouth shut and listen to them ramble for 30 minutes until their time is up. HOWEVER, when asked if you have a question -- be prepared to shoot some great questions at the interviewer. Nothing impresses them more than someone who is prepared to ask smart questions. The worst thing is sitting there like a rock saying "nope, no questions". Even if you have to ask the same question over and over -- do it. Compare the answers to determine if the organization as a whole are all on the same page.

Interview Details – This has got to be the most disorganized company I have ever encountered. I had an in-person interview with the hiring manager who was immediately impressed with my qualifications. He then wanted to fly me to their HQ in Bozeman, MT to meet with the rest of the team, and put me in touch with HR.

HR then suddenly stated that it was too expensive to fly me to Bozeman at this last minute and instead scheduled a series of phone interviews with some senior execs. There were 3 phone interviews lasting over two weeks. And then I didn't hear from them for a long time. These phone interviews simply consisted of them going over my experience and asking how it fits with the role they were hiring for.

About a month and a half later, I suddenly heard from them saying that one of their VPs from Montana was in town and if I could meet with him. I met with the person and then they scheduled me with a phone interview with the person's boss.

I thought that this would be the final step in the process, but no! Lo and behold, they has the urge to once again fly me to Montana. They followed through with their commitment this time and I was scheduled to meet with a series of people, including those I had spoken with over the phone.

On the day of the interview, two of the folks canceled and I ended up meeting in person with the very same people that I spoke with over the phone. Then, one of the people who canceled suddenly had time for a brief chat, and after 15 mins, he kicked me out because his coworker who had scheduled a meeting with him arrived.

In the meantime, I received an offer from another company and asked them what their decision was. They replied stating that they were unable to make a decision at this point in time.

My overall perceptions of RighNow (I should call them RightNotNow!) was that the company is rife with politics, is extremely disorganized and experiences a lot of turnover, and constant reorgs. Oracle, which has acquired them has their hands full in bringing some kind of order to this chaos!

Interview Details – Received a call from a recruiter which went well. She outlined the job and what intangibles Right Now is looking for in a BDR. The recruiter set me up with a phone interview with the Director of Bus Dev and that went well. The director brought me in for an interview a week later. Their San Mateo office is in a suite bldg so they don't own any property(lack of expansion). The director was nice and the interview was informal as we talked about the job. The director claimed she like athletes since they are competitors. Found out up p to Bozeman , MT(HQ) for your training(not exciting). Overall the interview went real well and I was confident I would be selected for the position.

She called me a week later to tell me I did not receive the position. At that point I had already accepted another job so it did not matter as I would have turned the offer down. Base Pay is 40k which is not bad but 45-50k base is the mkt rate in the bay area,ca.
Overall RightNow seems like a solid company. Only thing I would suggest is a more competitive base salary.

Interview Details – I applied for a BDR position at RightNow out of the Reston, VA. My first interview was over the phone (basic qualifications) then had to wait three weeks for the BDR manager to make it out to Reston to interview me in person. My first on-site interview consisted of two hour long interviews after they were completed I was sent on my way. The following day I reached out to them and one of the two managers that interviewed me invited me back for the second round of interviews. Exactly a week later I was back in the Reston office and interviewed with three more people for about 40 minutes each. After those interviews were completed and 4 out of 5 people that I interviewed with stated that I would be a great fit for the position, I was contacted and told that I had two more people they would like me to interview with.

The following Monday I scheduled a call where an existing account executive with the company did a role play excercise with me where I sold him the product I was selling in my most recent position. He stated that I did excellent and that I would make a great fit for the team. The next day I received an email from the BDR manager stating that I would not get the job.

This company is arrogant and disrespectful to anyone applying for a position. Not only did I invest two months and the time to interview with 7 people for over 40 minutes each, I did not even get a phone call.

I am not upset about not getting the offer, however I was extremely upset that they didn't even have the courtesy to give me a call.

Very poor, very sloppy, completely unprofessional, and this particular BDR manager (director of global business development) is a coward with no backbone and no sense of what it means to be a professional.

Interview Details – The company has a very detailed questionnaire about your current position and your performance.

Interview Details – 1. Questions on my current profile.
2. Questions on anything special I had done in the last two years.
3. How did my experience apply to the opening.
4. Reason for looking out for another job.

Interview Details – The entire interview process took about four months. They was not a lot of organization to this. I went to the office three different times to interview. The first two times, the people I was supposed to meet were not there that day. After meeting everyone, it took another month to coordinate a meeting with their executives from Bozeman MT.

Reason for Declining – I had another offer

Interview Details – The interview process consisted of several phone and on-site screenings.