RightNow Technologies Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 7 ratings 
“Average” Interview
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Interview Experience [?] Based on 7 ratings
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| 1–7 of 7 RightNow Technologies Interviews | Sort by |
Product Marketing at RightNow Technologies
Posted Nov 19, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in San Mateo, CA (took 4 months)
This has got to be the most disorganized company I have ever encountered. I had an in-person interview with the hiring manager who was immediately impressed with my qualifications. He then wanted to fly me to their HQ in Bozeman, MT to meet with the rest of the team, and put me in touch with HR.
HR then suddenly stated that it was too expensive to fly me to Bozeman at this last minute and instead scheduled a series of phone interviews with some senior execs. There were 3 phone interviews lasting over two weeks. And then I didn't hear from them for a long time. These phone interviews simply consisted of them going over my experience and asking how it fits with the role they were hiring for.
About a month and a half later, I suddenly heard from them saying that one of their VPs from Montana was in town and if I could meet with him. I met with the person and then they scheduled me with a phone interview with the person's boss.
I thought that this would be the final step in the process, but no! Lo and behold, they has the urge to once again fly me to Montana. They followed through with their commitment this time and I was scheduled to meet with a series of people, including those I had spoken with over the phone.
On the day of the interview, two of the folks canceled and I ended up meeting in person with the very same people that I spoke with over the phone. Then, one of the people who canceled suddenly had time for a brief chat, and after 15 mins, he kicked me out because his coworker who had scheduled a meeting with him arrived.
In the meantime, I received an offer from another company and asked them what their decision was. They replied stating that they were unable to make a decision at this point in time.
My overall perceptions of RighNow (I should call them RightNotNow!) was that the company is rife with politics, is extremely disorganized and experiences a lot of turnover, and constant reorgs. Oracle, which has acquired them has their hands full in bringing some kind of order to this chaos!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Business Development Representative at RightNow Technologies
Posted Oct 14, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in San Mateo, CA (took 2 weeks)
Received a call from a recruiter which went well. She outlined the job and what intangibles Right Now is looking for in a BDR. The recruiter set me up with a phone interview with the Director of Bus Dev and that went well. The director brought me in for an interview a week later. Their San Mateo office is in a suite bldg so they don't own any property(lack of expansion). The director was nice and the interview was informal as we talked about the job. The director claimed she like athletes since they are competitors. Found out up p to Bozeman , MT(HQ) for your training(not exciting). Overall the interview went real well and I was confident I would be selected for the position.
She called me a week later to tell me I did not receive the position. At that point I had already accepted another job so it did not matter as I would have turned the offer down. Base Pay is 40k which is not bad but 45-50k base is the mkt rate in the bay area,ca.
Overall RightNow seems like a solid company. Only thing I would suggest is a more competitive base salary.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
More RightNow Technologies Business Development Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales at RightNow Technologies
Posted Mar 27, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took 2 months)
The interview process consisted of several phone and on-site screenings.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Business Development Representative at RightNow Technologies
Posted Nov 22, 2010
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Reston, VA (took 2 months)
I applied for a BDR position at RightNow out of the Reston, VA. My first interview was over the phone (basic qualifications) then had to wait three weeks for the BDR manager to make it out to Reston to interview me in person. My first on-site interview consisted of two hour long interviews after they were completed I was sent on my way. The following day I reached out to them and one of the two managers that interviewed me invited me back for the second round of interviews. Exactly a week later I was back in the Reston office and interviewed with three more people for about 40 minutes each. After those interviews were completed and 4 out of 5 people that I interviewed with stated that I would be a great fit for the position, I was contacted and told that I had two more people they would like me to interview with.
The following Monday I scheduled a call where an existing account executive with the company did a role play excercise with me where I sold him the product I was selling in my most recent position. He stated that I did excellent and that I would make a great fit for the team. The next day I received an email from the BDR manager stating that I would not get the job.
This company is arrogant and disrespectful to anyone applying for a position. Not only did I invest two months and the time to interview with 7 people for over 40 minutes each, I did not even get a phone call.
I am not upset about not getting the offer, however I was extremely upset that they didn't even have the courtesy to give me a call.
Very poor, very sloppy, completely unprofessional, and this particular BDR manager (director of global business development) is a coward with no backbone and no sense of what it means to be a professional.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
More RightNow Technologies Business Development Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at RightNow Technologies
Posted Jun 25, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2010 in Reston, VA (took 2 days)
The company has a very detailed questionnaire about your current position and your performance.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Facilities Specialist at RightNow Technologies
Posted Jan 20, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2008 (took 1+ week)
I was refered by a employee i knew who worked at the company. i applied on line. two weeks after applying i was contacted by the facilities manager who set up an interview. i went in for an interview where i was interviewed by the facilities manager and by the Human Resources hiring manager. the interview took approximately two hours. after the interview i was contacted by the facilities manager about ten days later saying he was tenativley offering me the job but nothing had benn finalized yet since he was out of the country on a business trip and he was wanting to know if i was still interested. then a week later i was called back in for a second interview where they filled out paper work and did a background check. then two days later they offered me the job.
Interview Questions
Negotiation Details
no i was not able to negociate.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Product Manager at RightNow Technologies
Posted Apr 1, 2009
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2009 in Bozeman, MT (took a day)
1. Questions on my current profile.
2. Questions on anything special I had done in the last two years.
3. How did my experience apply to the opening.
4. Reason for looking out for another job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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