Risk Management Solutions Technical Support Analyst Interview Questions & Reviews

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Technical Support Analyst Interview

Anonymous Employee  in  Fremont, CA
Anonymous Employee in Fremont, CA
Application Details

I interviewed online. The process took 1 week - interviewed at Risk Management Solutions in July 2011.

Interview Details

Initial phone interview with their onsite recruiter (basic soft skills q&a) followed by a 1:1 interview with their Technical Support lead. Interview with lead lasted approximately one hour. After the interview process, the feedback was I was over qualified and the offer was extended to some more suited for the position.

Interview Questions
  • How will you prioritize a service call from two individuals with high ranking status and have the same urgency for their request?   Answer Question
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