Getting an Interview
Getting an Interview
Interviews for Top Jobs at Ritz-Carlton
- Front Desk Agent (7)
- SPA Concierge (6)
- Server (4)
- Loss Prevention (4)
- Management Trainee (2)
- Housekeeping (2)
- Concierge (2)
- Steward (2)
- Guest Services (2)
- Communications/PBX (2)
- Sales Assistant (2)
- Massage Therapist (2)
- Banquets (1)
- Club Manager (1)
- Residences Concierge (1)
- Corporate Thought Leadership Director (1)
- Gift Shop Attendant (1)
- Lobby Ambassador (1)
- Club Services Manager (1)
- Lobby Lounge Food Runner (1)
- Senior Manager, Events (1)
- Gardemanger Cook (1)
- Meeting and Special Events (Intern) (1)
- SPA Conciege (1)
- MSE Manager (1)
- Member Experience Concierge (1)
- Commis-Kitchen (1)
- SPA Director - St Thomas, USVI (1)
- Guest Services Agent (1)
- Restaurant Supervisor (1)
Front Desk Agent Interview
I applied online – interviewed at Ritz-Carlton.
The interview process consisted of an online test when applying which will determine whether or not you are an ideal candidate for the role based on your answers to the questions, one phone screen, a first interview, and a face to face interview with the Manager of the department. T
- Describe your leadership style Answer Question
Other Interview Reviews for Ritz-Carlton
Front Desk Agent InterviewNo OfferPositive ExperienceAverage Interview
I applied online. The process took 2 weeks – interviewed at Ritz-Carlton in December 2014.
Applied online. Received a response in a week to come in for an interview. Interview was in the afternoon: took about 30 minutes. Interviewed with the Front Office Manager. Series of 10-15 behavioral questions regarding performance, anticipating the guests needs (important for quality for the Ritz!) and other questions. Last question was regarding my knowledge of the company. Thought I had a positive experience, even received confirmation from interviewer that he felt that I would be a great fit. Did not receive the position, possibly due to me being a recent graduate with little experience.
- N/A most questions were typical to this type of interview Answer Question
Front Desk Agent InterviewNo OfferNeutral ExperienceDifficult Interview
I applied through an employee referral. The process took 2 weeks – interviewed at Ritz-Carlton (Orlando, FL) in October 2013.
I applied online & received an interview 2 weeks later.The interview questions were based on past situations at previous jobs.
- Tell me about an idea that you brought to your previous employer & what were the results 1 Answer
Front Desk Agent InterviewAccepted OfferPositive ExperienceAverage Interview
I applied in-person. The process took a week – interviewed at Ritz-Carlton (Atlanta, GA) in September 2013.
Multiple Assessments - Phone Interview for about 30 mnutes - Face to Face Interview for about 30 minutes - Interview with Rooms Exec 10 minutes - Interview with GM 5 minutes - was offered position a few days later
- Tell me about a time you had to handle a stressful situation. Answer Question
Front Desk Agent InterviewAccepted OfferNegative ExperienceEasy Interview
I applied through college or university. The process took 12+ months – interviewed at Ritz-Carlton (Fort Lauderdale, FL) in March 2012.
The interview was amazing. I had all the excitement and confidence when I left the process. Little did I know that after interviewing that was where all the excitement and advancement ended.
- If you were conducting this interview, what question would you ask? 1 Answer
Didn't have one
Front Desk Agent InterviewAccepted OfferPositive ExperienceEasy Interview
The process took 3 weeks – interviewed at Ritz-Carlton (New Orleans, LA) in September 2011.
Initially there are three steps to the interview process: 1- a pre screening on the phone, then am initial appointment is set up. 2- interview with a front office manager, they use the STAR method of interview ing which are behavioral questions. Basically its storytelling that should always end with a satisfied guest. 3- you do an interview with a the Director of the Front of the House which are more STAR questions. From there there will be drug test and backgrond check then on to orientation
- Tell Me About a time when you had to complet multiple projescts at one time to meet the same deadline. 1 Answer
There is room for manuvering however only if you have hotel experience. I would definitely research the cost of living, insurance, and taxes if relocating for a job so that you know what you need to live a lifestyle of your choice
Front Desk Agent InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 2 weeks – interviewed at Ritz-Carlton (Phoenix, AZ) in March 2011.
I applied online, completed an assessment and then was called for a phone interview. It was pretty basic, with the manager giving me an overview of the position. Once we completed the phone interview, I was invited for 3 more in-person interviews over the course of 2 weeks.
- The questions were not really difficult. There were situational questions (tell me a time when you...) I did not however, expect 4 interviews for an entry-level job, but I guess that is how they get the best candidates, by getting to know the applicant. 1 Answer
Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review