Ritz-Carlton Interview Questions & Reviews
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Updated Feb 10, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 22 ratings 
“Average” Interview
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Interview Experience [?] Based on 22 ratings
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| 1–10 of 22 Ritz-Carlton Interviews | Sort by |
Club Manager at Ritz-Carlton
Posted Feb 10, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took a day)
phone and face to face was same person -- they printed a page of pre determined questions asked the qs and wrote down the answers fairly remedial interview process not much intelligence shown on their part--- they only want typical ritz carlton pretentious personalities and they only show theoretical industry knowledge-- it did not seem as though they really had much practical experience.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Housekeeping at Ritz-Carlton
Posted Jan 18, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Atlanta, GA (took a day)
The interview process was great and orderly. I hade a face to face interview with 3 staff members and was asked to go online for a background check, and to go in person for the drug screen. I believe they were impressed by interest and persistance.
Interview Questions
Negotiation Details
i did not have to negociate i checked into the company long berfore my interview and was impressed. I was willing to accept anything they was willing to offer me. To anyone who is interested in applying for this job, just be willing to deticate your word.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Executive Pastry Chef at Ritz-Carlton
Posted Jan 9, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took 1+ week)
EXTREMELY detailed hiring process starting with various "exams" to test your IQ,, math capabilities, comprehension, problem solving, training related, etc. Initially had an informal phone interview, then multiple phone interviews with other managers, a panel interview. A tasting was also required which was a multiple day event consisting of several courses and showpieces.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Administrative Assistant at Ritz-Carlton
Posted Jan 1, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Avon, CO (took 4+ weeks)
The process from application to actual hiring offer is lengthy, at least it is during the winter as this particular location is very busy getting extra staff onboard. Don't expect them to be in touch the next day; continue your job search or work if you are employed.
Interview Questions
Negotiation Details
Nothing is negotiable. In the busy winter months they want simply: people to do a job and they don't really care if the job doesn't match up to your skills/talents. If you have the minimum qualifications, they'll hire you, and then after 4 to 6 months you can transfer to another department.
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Front Desk Agent at Ritz-Carlton
Posted Dec 16, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in New Orleans, LA (took 3 weeks)
Initially there are three steps to the interview process: 1- a pre screening on the phone, then am initial appointment is set up. 2- interview with a front office manager, they use the STAR method of interview ing which are behavioral questions. Basically its storytelling that should always end with a satisfied guest. 3- you do an interview with a the Director of the Front of the House which are more STAR questions. From there there will be drug test and backgrond check then on to orientation
Interview Questions
Negotiation Details
There is room for manuvering however only if you have hotel experience. I would definitely research the cost of living, insurance, and taxes if relocating for a job so that you know what you need to live a lifestyle of your choice
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Coordinator at Ritz-Carlton
Posted Nov 22, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 in Manama (Bahrain) (took 4+ weeks)
There were several interviews. First was the phone interview, then a walk-in interview on the open day. After that I have a face-to-face interview with HR and director hiring manager. Then there was another private coffee chat with a potential direct supervisor. After that it took sometime until they reach their decision.
Interview Questions
Negotiation Details
No negotiation. The salary and terms are fixed. If you are considering this offer, make sure you are applying for the job because you like it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Recreation Manager at Ritz-Carlton
Posted Aug 3, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed May 2011 (took 2 weeks)
I was applying for a transfer to another state. I was contacted and given an initial interview by an outside recruiter for the company. I was then given an appointment to be interviewed by the hiring manager for the position I applied for. Many of the questions are situational. Scenarios are presented and you are expected to reply with anwers that demonstrate excellent customer service abilities and leadership skills in regard to other employees.
Interview Questions
Reason for Declining
I would have had to take a decrease in pay.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Management Trainee at Ritz-Carlton
Posted Jul 12, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2009 (took 2 weeks)
the interview process for RC is great. I have interviewed with them twice before and always got an offer
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Do Not Wish to Answer at Ritz-Carlton
Posted Jun 8, 2011
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5.0
Very Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Coconut Grove, FL (took 4+ weeks)
Tedious
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Clerk at Ritz-Carlton
Posted May 3, 2011 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Orlando, FL (took 1 week)
Applied online a day after it was posted and then three days later I received a call from a recruiter that was from out of state.I missed the call so I had to wait until the next day to call back. I called back and had a very brief phone interview. I thought it was a no but two days and the weekend later I got a call from HR wanting me to go in for a one on one interview with the hiring manager. Two days later I went in for the interview. They gave me a tour and finally the interview questions it lasted about two hours long. The next day I received a call but i missed it because I was at work again so I had to wait until the weekend was over to call them back. That was when they offered me the job.
Interview Questions
Negotiation Details
I didn't really negotiate though because I have experience they started me off more at more than the starting pay.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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