Ritz-Carlton Interview Questions & Reviews
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Updated Apr 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 24 ratings 
“Average” Interview
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Interview Experience [?] Based on 24 ratings
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| 21–24 of 24 Ritz-Carlton Interviews | Sort by |
Front Office Manager at Ritz-Carlton
Posted Dec 13, 2009
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Apr 2009 in New York, NY (took 5 weeks)
It was a long process, started with a phone call for the HR, followed by another call from the HR department this time they had 10 questions. Next step they had me for a 45 minute phone interview which one has no clue how they did. I passed that and they brought me to the hotel to interview with 5 other people, mostly 30 minutes.
Interview Questions
Reason for Declining
Salary was low
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Guest Services at Ritz-Carlton
Posted Nov 2, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2009 (took 2 months)
Very quickly I was given a phone interview, and initial in-person interview. The manager was late for the 1:1 interview by over 30 minutes. 2 weeks later, after ME calling back, was asked to come in 2 days later for a 2nd interview. I asked when I would hear something after 2nd interview, and no one could give any answers? I called back 10 days later, and was told it was in the hands of the HR dept. Called them , and was told they would be deciding that week, and it was down to 5 candidates(including me). I was reassured that I would be hearing personally from the HR person I spoke with. Well.....I never heard a thing. I finally called 2 weeks later and was told that "They were going ahead with other candidates at this time". That was all I got, after being strung along for 2 months. Not very proffesional, to say the least. I did not Expect the job, just expected to be treated respectfully and proffesionally!
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
PBX Phone Operator at Ritz-Carlton
Posted Jul 2, 2009
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3.0
Average Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Jan 2007 (took 2 months)
After applying online I was contacted by the hotel to set up a brief phone interview. This interview was easy and to let the manager get a idea for you as a person. After that they will set up a phone interview with gallup that can take anywhere from 45 to 120 minutes. This is a pass or fail test and asks questions that are designed to get a idea about your personality and theory towards service. Then a 1:1 interview at the hotel, and a offer.
Interview Questions
Negotiation Details
There is no negotiation for hourly positions.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Human Resources at Ritz-Carlton
Posted Mar 27, 2009 — 1 of 2 people found this helpful
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2008 in Chevy Chase, MD (took 1 week)
I was impressed with the number of interviews coordinated (6) in a short period of time (1 week). The process was streamlined, efficient and was impressed with the interview schedule emailed to me prior to my arrival at the corporate office.
Interview Questions
Negotiation Details
Unfortunately, I did not negotiate. I was offered much more than what I was currenlty making at the time.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
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