Rogers Communications Interview Questions & Reviews in Brampton, ON
Getting an Interview
- Popular Job Titles:
- Customer Service Representative (11)
- Customer Services Representative (6)
- Business Analyst (5)
- Manager (4)
- Sales Associate (3)
- Analyst (3)
- Product Manager (3)
- Web Designer (2)
- Customer Service Consultant (2)
- Account Manager (2)
- Technical Support Specialist (2)
- Senior Manager (2)
- Inside Sales Representative (2)
- Inside Sales (2)
- Senior Financial Analyst (2)
- Developer (2)
- Technical Support Consultant (2)
- Senior Business Analyst (1)
- Senior Communications Analyst (1)
- Senior Art Director (1)
- Area Manager (1)
- Store Manager (1)
- Customer Support Specialist (1)
- Wireless Customer Service Representative (1)
- Engineering Associate (1)
- Developer Intern (1)
- Project Coordinator (1)
- Marketing Analyst (1)
- Marketing Coordinator (1)
- Technical Support Representative (1)
Team Leader Interview (Neutral Experience; Easy Interview)
I applied through a staffing agency and the process took 1+ week - interviewed at Rogers Communications.
Interview Details – I was promoted within. Initial employment was as a contractor and the interview was pretty straightforward since it was more of a set of technical questions. Not much of personality type testing questions or behavioral type questions. However, the interviewer was very knowledgeable about technical acpects and asked a lot of technical questions
Interview Question – Nothing that I could think of Answer Question
Negotiation Details – There was no negotiation since it was a take it or leave it kind of a proposition
Project (Retail IT Systems Delivery) Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 5+ weeks - interviewed at Rogers Communications in November 2013.
Interview Details – The internal hiring process involves applying via the company intranet (Success-factors). This may or may not lead to an interview with HR, then with the hiring manager and possibly the director of that particular group
Interview Question – Tell me about a time when you had to deal with a co-worker who wasn't doing his/her fair share of the work. What did you do and what was the outcome? View Answer
Negotiation Details – Negotiation was relatively straight forward. There was not too much room for negotiation of things like vacation or other perks being a current employee of the company.
Director, ITS Interview (Negative Experience; Difficult Interview)
I applied in-person and the process took 3 weeks - interviewed at Rogers Communications in January 2014.
Interview Details – This was an internal posting, one interview.
Analyst II Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 4+ weeks - interviewed at Rogers Communications in April 2013.
Interview Details – Submitted application online. Then got a call from HR a few days after and arranged an interview one week after.
Interview with the manager. I prepared well for technical questions according to the job description. The manager was serious, and asked lots of things about diagram, database, call center and so on. "Any data analysis experience?" "Call Center experience?""How do you evaluate the performance of Call Center?"
Some are really hard to me since I do not have any related experience. At the end of the interview, he gave me a brief explanation of job responsibility and told me he still had some candidates waiting to be interviewed, and the work would start next month after he made final choice
I don't think I did well in this one so I kept working as part-time. After 4 weeks I got a call and the manager told me HR would contact me shortly for paper work and I will start next week.
(He gave me two options which were "start working in 2 days" and "start working next week". I said 2 days first then called him back and changed my mind. This was so stupid)
Interview Question – He drew a random diagram and asked "How to report the other party that the change of the diagram would bring what kind of risk". Pretty confused about this one. Answer Question
Analyst Interview (Negative Experience; Easy Interview)
I applied online and the process took 4+ weeks - interviewed at Rogers Communications in July 2012.
Interview Details – Received a screening call from an HR coordinator. Simply wanted me to confirm my identity and that I would receive a call at scheduled time from an HR partner. Very cordial phone interview, asked general questions about my experience, booked a one on one interview with a department head. Interview with department head was uninspiring, she seemed as if she had somewhere better to be. Asked a few general questions, compared our employment histories and that was it.
Interview Question – Differentiating between different terminology within the industry. Answer Question
Reason for Declining – Decided to stay at my current job.
Software Developer Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at Rogers Communications in November 2011.
Interview Details – - Applied online
- Got a phone interview with one of the recruiters
- In-person interview with hiring manager and project leader, talking about past experiences and skillset, software development methodologies etc.
- Coding test, a simple project
- Second in-person interview with director and architect, talking about career and some behaviour stuff
- Got offer 3 weeks after the initial phone interview
Interview Question – What can you bring to the team? Answer Question
Customer Service Consultant Interview (Positive Experience; Average Interview)
I applied online and the process took 1 week - interviewed at Rogers Communications in August 2011.
Interview Details – Interview process was quick and amazingly easy,
Interview Question – How would you handle a call where a customer wanted an adjustment because she was on the wrong Price Plan? Would you give a credit or offer a new price plan? View Answer
Negotiation Details – For a role in Customer Service you start off at around 29000.00 and you prove yourself by performance to qualify for raises. If you do your job well you will do quite well here!
Project Manager Interview (Positive Experience; Average Interview)
I applied through other source and the process took 2 weeks - interviewed at Rogers Communications.
Interview Details – I submitted my resume on line. HR contacted me initially. Then a two person interview including reporting manager. Then a final one with director. Not difficult is you know your stuff.
Interview Question – With this particular group there were no unexpected questions. However, Rogers has numerous departments and managers hiring. One experience may not be the same and another. Answer Question
Negotiation Details – Straight forward.
Customer Services Representative Interview (Positive Experience; Average Interview)
I applied online and the process took 3 days - interviewed at Rogers Communications in July 2008.
Interview Details – Excellent interview process, meet with HR, shadow rep, tour facility and gain an understanding of what is expected of you
Interview Question – Where do you see yourself in 5 years? View Answer
Negotiation Details – There was no negotiation phase
Engineer Interview (Positive Experience; Easy Interview)
I applied online and the process took a day - interviewed at Rogers Communications in August 2009.
Interview Details – 1 hour interview and an offer within a week
Interview Question – Was asking the interface names of so many nodes View Answer
Negotiation Details – They do not negotiate a cent.