I applied online and the process took 4+ weeks - interviewed at Rogers Communications in April 2013.
Interview Details – Submitted application online. Then got a call from HR a few days after and arranged an interview one week after.
Interview with the manager. I prepared well for technical questions according to the job description. The manager was serious, and asked lots of things about diagram, database, call center and so on. "Any data analysis experience?" "Call Center experience?""How do you evaluate the performance of Call Center?"
Some are really hard to me since I do not have any related experience. At the end of the interview, he gave me a brief explanation of job responsibility and told me he still had some candidates waiting to be interviewed, and the work would start next month after he made final choice
I don't think I did well in this one so I kept working as part-time. After 4 weeks I got a call and the manager told me HR would contact me shortly for paper work and I will start next week.
(He gave me two options which were "start working in 2 days" and "start working next week". I said 2 days first then called him back and changed my mind. This was so stupid)
Interview Question – He drew a random diagram and asked "How to report the other party that the change of the diagram would bring what kind of risk". Pretty confused about this one. Answer Question
I applied online and the process took 4+ weeks - interviewed at Rogers Communications in July 2012.
Interview Details – Received a screening call from an HR coordinator. Simply wanted me to confirm my identity and that I would receive a call at scheduled time from an HR partner. Very cordial phone interview, asked general questions about my experience, booked a one on one interview with a department head. Interview with department head was uninspiring, she seemed as if she had somewhere better to be. Asked a few general questions, compared our employment histories and that was it.
Interview Question – Differentiating between different terminology within the industry. Answer Question
Reason for Declining – Decided to stay at my current job.
I applied online and the process took 3 weeks - interviewed at Rogers Communications in November 2011.
Interview Details – - Applied online
- Got a phone interview with one of the recruiters
- In-person interview with hiring manager and project leader, talking about past experiences and skillset, software development methodologies etc.
- Coding test, a simple project
- Second in-person interview with director and architect, talking about career and some behaviour stuff
- Got offer 3 weeks after the initial phone interview
Interview Question – What can you bring to the team? Answer Question
I applied online and the process took 1 week - interviewed at Rogers Communications in August 2011.
Interview Details – Interview process was quick and amazingly easy,
Interview Question – How would you handle a call where a customer wanted an adjustment because she was on the wrong Price Plan? Would you give a credit or offer a new price plan? View Answer
Negotiation Details – For a role in Customer Service you start off at around 29000.00 and you prove yourself by performance to qualify for raises. If you do your job well you will do quite well here!
I applied through other source and the process took 2 weeks - interviewed at Rogers Communications.
Interview Details – I submitted my resume on line. HR contacted me initially. Then a two person interview including reporting manager. Then a final one with director. Not difficult is you know your stuff.
Interview Question – With this particular group there were no unexpected questions. However, Rogers has numerous departments and managers hiring. One experience may not be the same and another. Answer Question
Negotiation Details – Straight forward.
I applied online and the process took 3 days - interviewed at Rogers Communications in July 2008.
Interview Details – Excellent interview process, meet with HR, shadow rep, tour facility and gain an understanding of what is expected of you
Interview Question – Where do you see yourself in 5 years? View Answer
Negotiation Details – There was no negotiation phase
I applied online and the process took a day - interviewed at Rogers Communications in August 2009.
Interview Details – 1 hour interview and an offer within a week
Interview Question – Was asking the interface names of so many nodes View Answer
Negotiation Details – They do not negotiate a cent.
I applied online and the process took 2 days - interviewed at Rogers Communications in August 2011.
Interview Details – The interview process at Rogers was quick and thorough. The HR Recruiters are well trained and very polite. The interview consisted of a telephone interview the day before the one on one and a background check. If there is an "Urgent" position open you can expect to hear back within a few hours once the face to face interview has taken place. If you apply at the right time once the position has posted you are lucky. I would say that applying for a position and hearing back is kind like winning the lottery. Rogers is one of Canda's top 100 employers and that is 100% true.
Negotiation Details – When it comes to the position "Customer Service Consultant" there is no negotiating room however once you are working and you prove yourself the wage increases will come with time. Keep your sales high.
I applied through college or university and the process took 1 week - interviewed at Rogers Communications in February 2011.
Interview Details – 1) Hr called me for an interview. Was told by Hr that it would be a behavior interview and basic interview questions. Also, that my interview would be with 4 managers.
2) Arrived at the interview. Met with three managers and one on the phone.
3) The interview consisted of mostly technical questions which I was not prepared for. Since I was told by hr to prepare for behavior and basic interview questions.
4) I was asked if I had transcripts, again not told by hr either. But I had them on me luckily.
So if you get an interview for this role remember this.
1) Prepare for technical questions
2) Bring your Transcripts
3) Don't believe what HR tells you (Ask alot of questions about what I just mentioned). No Communication between HR and Hiring managers.
Hope this will help anyone applying there. Rogers is a great company but needs to improve on its hiring process and improve communication between hiring managers and HR.
Very Difficult Interview
The process took a day - interviewed at Rogers Communications in November 2010.
Interview Details – Was called up by a Rogers HR rep for a Technical Support Position for Rogers Home Phone Line. Conversation was short outlining the position and we set a date for an interview with the hiring manager. I arrived at their offices in Brampton the next day and for whatever reason, the manager was either completely stressed out or having a bad day because he was a very unprofessional interviewer. I had a very decent resume and I dare say, was over-qualified as I was a software developer at my previous employer but he didn't appear to show any interest in that. He glanced at my resume and simply asked 'ok talk about yourself'. So i talk about my past work experience and accomplishments but he would mumble 'mkay' after my every sentence, very irritating. After that, he quickly told what the position was and asked if I had any questions. I asked 'is it a new position, if not, what happened the previous employee' to which he replied 'no its not a new position what happened to the other guy, whats that to you? why do you care?' I was shocked. At that point, I knew the interview was a sinking ship so I asked a few more questions to prolong the interview which irritated him but I knew by now this interview was going nowhere.
We shook hands and he left, not even showing the courtesy of walking me back to the front!
In short, simply the worst interview I've ever had. A poor representation of Rogers and its employees. I will never apply to Rogers again.
Interview Question – Ok talk about yourself. View Answer
We're Canada's dynamic communications and media company. We make sure you stay inspired, informed and in touch like never before, with our advanced networks, powerhouse media brands and technologically advanced… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
No thanks –