Getting an Interview
Getting an Interview
Interviews for Top Jobs at Rogers Communications
- Customer Service Representative (12)
- Customer Services Representative (11)
- Inside Sales Representative (6)
- Business Analyst (5)
- Manager (4)
- Customer Service Consultant (4)
- Technical Support Specialist (4)
- Wireless Customer Service Representative (3)
- Sales Associate (3)
- Analyst (3)
- Sales Representative (3)
- Marketing Manager (3)
- Technical Support Consultant (3)
- Product Manager (3)
- Web Designer (2)
- Inside Sales (2)
- Account Manager (2)
- Administrative Assistant (2)
- Senior Manager (2)
- Senior Financial Analyst (2)
- Developer (2)
- Developer Intern (1)
- Project Coordinator (1)
- Marketing Analyst (1)
- Marketing Coordinator (1)
- Technical Support Representative (1)
- Technical Team Leader (1)
- Territory Manager (1)
- Traffic Coordinator (1)
- Competitive Intelligence Manager (1)
Technical Support Specialist Interview
I applied online – interviewed at Rogers Communications.
Apply online. Then (via email response) go back online to fill out assessment/skills tests. As long as you pass these required assessments, you would get a phone call asking if you will be available for a 30 minute phone interview (i chose the following morning). Then If the person on the phone likes you, they will ask you to come in for an interview. This is with 2 department mangers.
- What is a good customer service event that happened to you? Answer Question
Other Interview Reviews for Rogers Communications
Technical Support Specialist InterviewAccepted OfferPositive ExperienceAverage Interview
The process took 1 day – interviewed at Rogers Communications (Scarborough, ON (Canada)) in May 2011.
Roughly 15 minutes phone interview, asked basic question about your self, strength, weakness, tell me about your self kind of question and also introduction to the position.
Face to face interview consisted of typing skills, filling in forms for background check, listening to a few real calls, and finally group interview. Asked about, what a good customer service is, tell me a time when you experienced a great customer service.
- Where do you see yourself in 5 years? Answer Question
Technical Support Specialist InterviewAccepted OfferPositive ExperienceEasy Interview
I applied online. The process took 1+ week – interviewed at Rogers Communications (Brampton, ON (Canada)) in April 2011.
on phone 30 minutes . ..............................
- useless questions 1 Answer
Technical Support Specialist InterviewNo OfferNegative ExperienceDifficult Interview
The process took 1 day – interviewed at Rogers Communications (Brampton, ON (Canada)) in November 2010.
Was called up by a Rogers HR rep for a Technical Support Position for Rogers Home Phone Line. Conversation was short outlining the position and we set a date for an interview with the hiring manager. I arrived at their offices in Brampton the next day and for whatever reason, the manager was either completely stressed out or having a bad day because he was a very unprofessional interviewer. I had a very decent resume and I dare say, was over-qualified as I was a software developer at my previous employer but he didn't appear to show any interest in that. He glanced at my resume and simply asked 'ok talk about yourself'. So i talk about my past work experience and accomplishments but he would mumble 'mkay' after my every sentence, very irritating. After that, he quickly told what the position was and asked if I had any questions. I asked 'is it a new position, if not, what happened the previous employee' to which he replied 'no its not a new position what happened to the other guy, whats that to you? why do you care?' I was shocked. At that point, I knew the interview was a sinking ship so I asked a few more questions to prolong the interview which irritated him but I knew by now this interview was going nowhere.
We shook hands and he left, not even showing the courtesy of walking me back to the front!
In short, simply the worst interview I've ever had. A poor representation of Rogers and its employees. I will never apply to Rogers again.
- Ok talk about yourself. 1 Answer