Ross Stores Area Supervisor Interview Questions & Reviews
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Area Supervisor Interview (Neutral Experience; Difficult Interview)
I applied through an employee referral and the process took 1 week - interviewed at Ross Stores in August 2013.
Interview Details – Was informed about opening in store for Area Supervisor, asked for interview, interview was set up within a couple of days, interview lasted probably 15 minutes. Interviews for lower positions too easy compared to this one.
Interview Question – What are your plans to further your education? Answer Question
Negotiation Details – Nothing was negotiated. Not even pay.
Area Supervisor Interview (Positive Experience; Easy Interview)
I applied online and the process took 1+ week - interviewed at Ross Stores in September 2009.
Interview Details – Very easy system. Initial phone screening, interview with store manager and the a follow up with the district manager. I was hired and started work in less than ten days from the time of the phone screening.
Interview Question – Typical questions regarding my background. Difficult situations I had handled in the past. etc. Answer Question
Negotiation Details – I was offered more than I had expected given the company's reputation.
Very Easy Interview
Area Supervisor Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 6 days - interviewed at Ross Stores in August 2013.
Interview Details – I received an e-mail saying that there was an Full-Time Area Supervisor position open, I decided to apply and heard back within 6 days. My interview was scheduled for 1:00pm and I arrived approx. 10 mins. early; the interviewer was notified and I waited about 15 minutes for her to come get me. In the interview they asked me the normal questions that everyone expects in a job interview such as :"Tell me about a time when you've had to deal with an angry customer..." and "What were the best and worst things about your previous jobs?" At the end of the interview the interviewer told me that the position I applied for was never open and that I was actually being interviewed for a Part-Time Sales Associate position at minimum wage. I was flabbergasted, I applied for and came to interview for an entry level management position and they tell me the position was never available in the first place? I felt I was brought there under false pretenses, I think they must have thought I was absolutely desperate for any job I could get. I was actually insulted, my experience does not denote that I would just accept a Part-Time position at minimum wage. Needless to say I will not ever be working for Ross.
Interview Question – There were no difficult questions asked. Answer Question
Reason for Declining – There was no respect. I applied for an Entry Level Management position and they offer me Part-Time retail work at minimum wage? No way would I accept that.
Area Supervisor Interview (Neutral Experience)
I applied through an employee referral and the process took 4+ weeks - interviewed at Ross Stores.
Interview Details – Multiple in person and phone interviews. The process drug on for a long time
Interview Question – You have no retail experience, why should we hire you for this position? Answer Question
Negotiation Details – You can always negotiate to some extent
Area Supervisor Interview (Neutral Experience; Average Interview)
I applied through a recruiter and the process took 2+ weeks - interviewed at Ross Stores in March 2012.
Interview Details – Through interviews with store manager and then district manager.
Interview Question – Tell us who you are. View Answer
Negotiation Details – We negotiated on wage rate and promotion options and time frame
Area Supervisor Interview (Neutral Experience; Easy Interview)
The process took 5 days - interviewed at Ross Stores in March 2012.
Interview Details – As far as interviews go, it was rather informal. The format and questions were kind of made up on the spot, which isn't bad, but it shows that interviewing is inconsistant at Ross. This isn't necessarily the managers fault, because it takes strong corporate guidelines and training to implement consistant hiring practices company wide.
Specifically, I wish the job in question was discussed more thoroughly, such as the level of responsibility, expectations, what is accomplished on a daily, weekly, monthly basis, etc.
What was asked about and seemed important was: Relevant experience (working in retail previously), leadership (being able to supervise others and getting things accomplished), willingness to learn and be involved with any part of the store (as a man, I don't mind working womens, mens, childrens, etc).
Interview Question – How do you handle difficult employees? What do you do when you are having a hard time getting work done with an employee? Answer Question
Interviews for Top Jobs at Ross Stores