Ross Stores Associate Interview Questions

6 Interview Reviews

Interview Experience

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Getting an Interview

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Associate Interview

Accepted Offer
Positive Experience
Easy Interview
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 3 daysinterviewed at Ross Stores.

Interview

Asked fair questions about retail, clothing store experience, honesty, etc. The store manager and an assistant manager interviewed me quickly. I was super overqualified for this position, so it was no problem to answer a few simple hypothetical situations and questions.

Interview Questions

  • How would you handle a rude customer?   1 Answer

Negotiation

There was no negotiation. This was for my 2nd job and I've had over a decade of retail and customer service, yet I wasn't even started at $8 per hour.

Other Interview Reviews for Ross Stores

  1.  

    Associate Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Ross Stores (Osage Beach, MO) in September 2012.

    Interview

    I applied online for the store that is opening in my area. I was called back the next day and went for an interview. The interview went very well. the manager and assistant manager were both easy to get a long with. The interview consisted of general retail type questions as well as questions based on the evaluation I took online. I thought the interview went very well and was even told "welcome aboard". This was dependent on a background check. I received a call from the background check company within a few days. After one week, I called the manager to check on the status of my application and he said the background check was still "pending". I have never received the background check information in the mail, so I do not feel the results were used against me in any way. I have never received another call.

    Interview Questions

    • How did I handle a specific instance of an unhappy customer?   1 Answer
  2.  

    Associate Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Ross Stores (Livermore, CA) in May 2012.

    Interview

    Submitted an online application and had one interview with the assistant manager. Basic interview asking why you want to work there, what you can bring to the table, etc. I didn't have to take any tests and they only did a background check for felonies. This was hands down the easiest interview I've ever had.

    Interview Questions

    • There really wan't a hard aspect of the interview process.   Answer Question
  3. Helpful (1)  

    Associate Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Ross Stores (Los Angeles, CA) in May 2010.

    Interview

    applied online, then i was contacted by phone to see if i wanted and interview for that same day. once i got there i was explained the job offer was for a part time and seasonal position that then could result in a secured part time position based on my performance, minimum wage. i accepted this. then i was scheduled for work in the next 3 days and i got about 16 to 19 hours a week.

    Interview Questions

    Negotiation

    they were upfront about the type of work and the pay so it was a take it or leave it situation

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  5.  

    Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Ross Stores.

    Interview

    I applied online and a manager called me about 3 days later setting up an interview for the next day. The first interview was a group interview and very short. That same night a different manager called to set up a second interview for two days later . It was supposed to be one on one interview but they called another person back with me. This was also short. This is my first job with no experience. I sent both managers thank you letters after the interview. They called me about 2 weeks later saying I got the job. Orientation was about 4 hours

    Interview Questions

    Negotiation

    We were told minimum wage during interview

  6. Helpful (1)  

    Associate Interview

    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took a dayinterviewed at Ross Stores in March 2010.

    Interview

    Filled the application online, and got a call a week after. I went in and was greeted by the assistant manager, who was nice. Did the interview and was asked the basic behavioral questions and past experience. I was then introduced by the manager who was even nicer and was asked the same questions. Overall the process was average.

    Interview Questions

    Negotiation

    Didn't negotiate, minimum wage.

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