Ross Stores Interview Questions & Reviews
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Updated May 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 97 ratings 
“Easy” Interview
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Interview Experience [?] Based on 97 ratings
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| 41–50 of 97 Ross Stores Interviews | Sort by |
Sales Associate at Ross Stores
Posted Oct 16, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Atlanta, GA (took 2 days)
Applied online and got invited for an interview. went in for my first interview and it went well. the guy was so nice and I felt like I was talking to my brother. He asked a series of questions from a pamphlet he had such as on a scale of 1-10 how patient are you and how to deal with angry customers. He was amazed by the responses I gave him and he actually said it. He then set me up for my second interview with the store manager (A Lady), she wasnt very nice and she literally asked me like 2 questions and that was it. Never got the call and I know its because the Lady did not like me...
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
More Ross Stores Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Allocation Analyst at Ross Stores
Posted Oct 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Pleasanton, CA (took 2 days)
Test, panel interview. The test was about computing percentages from a specific dollar amont of sales. And the interview focused on excel skills
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Ross Stores
Posted Sep 29, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 2 days)
One of the best interview processes I've ever experienced. Applied online and received a call 2 weeks later for an interview. Came in and it was a very friendly environment. All the employees were nice and helpful and it definitely helped me relaxed. The 2 people interviewing me were very friendly and upfront. They go me joking around and laughing! It actually was an enjoyable experience. After that interview they wanted me to go to a 1 on 1 with the manager in 2 days. Arrived in 2 days and the manager was also very friendly. The other associates were also friendly to me while I was waiting in the break room. Seemed like a place where I would be liked and very friendly. The manager was more than impressed with me and hired me on the spot! Just wanting for the background check to go through so I can start! Overall great experience, but I guess it was just that one store, I was expecting it to be a bad experience from reviews on here, but the manager really seems to be taking care of that location!
Interview Questions
Negotiation Details
No negotiation, pretty straight forward. Minimum wage is standard for all employees starting out.
Other Details
The interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Planning Analyst at Ross Stores
Posted Sep 29, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2009 in New York, NY (took 2 weeks)
Hiring manager was sincere and helpful along the interview process.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview and a Skills Test.
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Helpful Interview?
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No
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Management at Ross Stores
Posted Sep 27, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Feb 2009 in Los Angeles, CA (took 2 weeks)
I received a call, got an interview scheduled. The next day I came in and interviewed with the store manager. He liked me and set up an interview with the dm and we went from there. I accepted the offer for the position.
Interview Questions
Negotiation Details
No negotiations
Other Details
The interview consisted of a Group/Panel Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Ross Stores
Posted Sep 26, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Las Vegas, NV (took a day)
I applied online. Was called in for an interview. I met with the store manager and one supervisor. Lasted about 15 minutes. I was told it would be part-time and the pay. I was asked how i would handle a difficult customer i think. Or, multiple customers, I believe it was. It was very easy going and I was nervous having been out of work for some time. They said they'd be in touch within two days after they finished with interviews. I got a call back later that day and was offered the position.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Retail Associate at Ross Stores
Posted Sep 12, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took 3 days)
Very soon after applying to Ross, I was called on the phone for a quick interview. At the end of the interview, I was asked to come in the next day for a one-on-one interview with the manager. During that face-to-face interview, the manager was impressed by my educational background and offered me a job in the cash office contingent on my background check. I was told that they would not have normally hired me because I was a college graduate, but the store needed somebody intelligent because the current cash office people weren't smart enough to do their job correctly; these two statements in succession put me off greatly, but I accepted the job anyway because I had nothing else at the moment. I noticed that the people who worked there looked very tired, but the store looked impeccably clean up front. Unfortunately, the manager's office and stock area was horribly disorganized.
Interview Questions
Negotiation Details
I was given no chance to negotiate salary or benefits. As for advice, I would tell others to either try for a job at another company or stay there until you can find a better job.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Store Manager at Ross Stores
Posted Sep 11, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 1 week)
Look forward to working with this company. Had me walk the store to look for issues, made me feel welcome and listened to.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
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No
Inappropriate?
Sales Associate at Ross Stores
Posted Sep 11, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 1 week)
I applied online and received a phone call about a month later to schedule an interview. The manager that interviewed me was friendly and put me at ease. She asked me to tell her about myself and what I was looking for from the company. She also asked me a couple "on a scale of 1 to 10" questions and explained how the company operated (pay, dress code, benefits, and what would be expected of me). I was scheduled for a second interview a few days later with another manager. This interview was short, about 15 minutes. She asked about my availability and two more of those "scale of 1 to 10" questions and then offered me the position. She told me they were going to submit a background check and to check my email for paperwork. It was almost 3 weeks later until I heard back from them and another week before I came in for orientation.
I do recommend dressing professionally for the interview. The manager made a point of thanking me for dressing properly. Also, be patient. This is not a place that likes you calling every few days to check in.
Another side note, everyone (except security) starts out on the floor despite what you specifically applied for. You start out on the floor and on dressing room duty, then progress to cashier. A few will then be trained for the customer service desk and finally the cash room.
Interview Questions
Negotiation Details
There is no negotiation. Everyone is given minimum wage regardless of retail experience.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
More Ross Stores Sales Associate Interviews
Helpful Interview?
Yes |
No
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Store Protection Specialist at Ross Stores
Posted Aug 31, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 (took 5 days)
Applied online. Got call from hiring manager. 1:1 interview with store management. Next day 1:1 interview with ALPM. General LP interview questions. Received offer 1 week later after pay had been approved.
Interview Questions
Negotiation Details
They will low ball you HARD CORE. If you really know your ftuff you can get a decent wage from Ross
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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