Ross Stores

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Ross Stores Interview Questions

Updated Dec 13, 2014
Updated Dec 13, 2014
438 Interview Reviews

Interview Experience

Interview Experience

63%
25%
11%

Getting an Interview

Getting an Interview

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7%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Estero, FL
    Anonymous Interview Candidate in Estero, FL
    Application Details

    I applied online. The process took 5 weeksinterviewed at Ross Stores in May 2014.

    Interview Details

    After submitting my application, resume' and references online, I finally received a call to come in for an interview a month later. The store manager was very positive about the company, however, she was not ready for me at agreed time. I was also told that I would hear back in a week, regardless of outcome. I never heard back and it has been over a month. Very disappointing.

    No Offer
    Negative Experience
    Easy Interview
  2.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Joplin, MO
    Anonymous Interview Candidate in Joplin, MO
    Application Details

    I applied online. The process took 5 daysinterviewed at Ross Stores in May 2014.

    Interview Details

    I applied online and was contacted the next day about scheduling an interview. The managers were extremely friendly and made me feel comfortable. The interview took about 10 minutes, and I had to come in the next day for a second. I was offered the job after the second interview.

    Interview Questions
    Negotiation Details
    No negotiation - minimum wage
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Seasonal Associate Interview

    Anonymous Interview Candidate in Jersey City, NJ
    Anonymous Interview Candidate in Jersey City, NJ
    Application Details

    I applied in-person. The process took a weekinterviewed at Ross Stores in May 2014.

    Interview Details

    Put in application for a part time associate, was called about three days after and asked to come in later that day. After going through the basic questions like "what can you bring to the company" , "what do you expect to do?", and about my prior experience in retail, and other miscellaneous questions, I was then told I would have a background check put in, and a week later I started orientation, and then work itself.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Cashier/Customer Service Interview

    Anonymous Interview Candidate in Montclair, CA
    Anonymous Interview Candidate in Montclair, CA
    Application Details

    I applied online – interviewed at Ross Stores.

    Interview Details

    Went to an interview with the store and assistant manager. They went back and forth with situational questions, then discussed availability and uniform. It lasted around 10 minutes. Got a call 2 weeks later with a job offer. They have to wait for a background check to offer you a job which takes two weeks.

    Interview Questions
    • What would you do if a customer spit on you?   View Answer
    Negotiation Details
    No wage negotiation. They only offer minimum wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Area Manager Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied online. The process took 6+ monthsinterviewed at Ross Stores.

    Interview Details

    Interview was short and sweet. Nothing too complicated

    Interview Questions
    • The questions were pretty simple and your typical tell me about yourself, accomplishments, work ethic, availability, honesty, etc   Answer Question
    Negotiation Details
    I was able to negotiate my salary due to experience
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    District Manager Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied in-person. The process took 6+ monthsinterviewed at Ross Stores.

    Interview Details

    My experience in interviewing with Ross was outstanding. The senior leadership is very well connected to what is happening in the stores. The company is doing well financially and has tremendous growth potential.

    Negotiation Details
    Simple, great offer.
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Receptionist Interview

    Anonymous Interview Candidate in Tukwila, WA
    Anonymous Interview Candidate in Tukwila, WA
    Application Details

    I applied online. The process took 1+ weekinterviewed at Ross Stores in April 2014.

    Interview Details

    I got a call a few days after I applied to come in for an interview which they were very flexible with scheduling. I interviewed with the same person I talked to on the phone I believe I handed her(one of the MODs) my resume which she skimmed over. She asked me why I wanted to work at Ross I told her I shop here all the time it's near where my mom lives since I live on campus and like to be home on the weekends so I would rather work near home, but there is a bus line to both locations from here. Then she asked if I have any role models for a good work ethic which is personally a question I had never heard of but I told her about my grandma who still works warehouse jobs even in her 50s but never minds and always does what she has to which I respect.

    Interview Questions
    • Probably the work ethic role model one, they get a lot of lazy kids trying to apply and flaking out days later, I think that question is just trying to get at what sort of background you come from, whether or not you'll be likely to keep coming back and keep to your word and be a hard worker at that because Ross stores, any location, are a dang mess   Answer Question
    Negotiation Details
    right after the initial 2 questions I asked when she would get back to me by and she said well I, going to offer you a position right now and she did and I took home paperwork right then and came in the next tuesday for my orientation
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Danville, IL
    Anonymous Interview Candidate in Danville, IL
    Application Details

    I applied online. The process took 7 weeksinterviewed at Ross Stores in April 2014.

    Interview Details

    Applied online for a call following week for one on one interview mostly ask behavioral questions( between 8-10 ) interview with the assistant manager was told they will contact you by next day if got the job but I was contacted a week later and was offer the job

    Interview Questions
    Negotiation Details
    Not able to. Negotiate
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Store Manager Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at Ross Stores in April 2014.

    Interview Details

    Initial communication was courteous and prompt. DM conducting the interview was very professional and spoke highly of the company.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  11.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a dayinterviewed at Ross Stores in April 2014.

    Interview Details

    Interview Process: Done on campus at college. Two separate interviews within an hour. Each interview had two interviewers. Questions were relatively basic. Such as how would you handle multiple projects? Describe a time where you had a confrontation with a co-worker and how did you resolve it?

    Interview Questions
    • How would you feel about working retail the rest of your life?   View Answer
    Negotiation Details
    No negotiation, all interns get the same offer
    Accepted Offer
    Positive Experience
    Easy Interview

See What Ross Stores Employees Are Saying

 Former Front End Supervisor in Las Vegas, NV

Pros: “Working for Ross was exciting because of the company's outstanding customer service and quality of merchandise. I found the staff to be friendly and helpful. Assistant Store Managers and…” Full Review

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