Ross Stores Retail Associate Interview Questions

Updated Jul 15, 2015
49 Interview Reviews

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Helpful (13)  

Retail Associate Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took a weekinterviewed at Ross Stores.

Interview

Received a call within a week after submitting my application. I then arranged for an interview later that same week. After about the hour-long interview, which was focused on my work ethic, previous job experience, and flexibility of my schedule, I was hired on the spot.

Interview Questions

Other Interview Reviews for Ross Stores

  1. Helpful (1)  

    Retail Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Ross Stores.

    Interview

    Applied for the job and was called 2 days later to go in for an interview. Met with the assistant manager. She seemed really unhappy and had little to no facial expression. It was a very short interview though, maybe about 10 minutes or so. Was offered the job right after contingent on background check. No tough questions, just questions about past experiences and one or two situational questions.

    Interview Questions

    • Name someone who you know is dependable and explain why he or she is dependable.   1 Answer
    • Have you ever dealt with an angry customer? How did you handle them?   1 Answer
    • How do you react to a stressful situation?   1 Answer
  2.  

    Retail Associate Interview

    Anonymous Interview Candidate in Tucson, AZ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Ross Stores (Tucson, AZ) in June 2015.

    Interview

    Contacted by store management after applying 3 days earlier, was asked to come in for an interview. Very basic interview process, they aren't looking for specific skills other than being outgoing and friendly. Pretty much just want to hear how any prior experience is going to help you in the role you're applying for. Was offered job right after the interview was over. Background check took about 5 days.

    Interview Questions

  3.  

    Retail Associate Interview

    Anonymous Interview Candidate in Mount Vernon, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Ross Stores (Mount Vernon, IL) in May 2015.

    Interview

    i applied online and within a couple of days they called wanting me to come in for an interview. I went in the very next day the interview took about 30 minutes then told me to come back 2 days later for a second interview which lasted about 10 minutes and told me i was hired!

    Interview Questions

    • what would you do if you saw someone stealing?   1 Answer
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  5.  

    Retail Associate Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Ross Stores.

    Interview

    I applied online. Got a call two weeks later. She set a date forinterviews.My interviewer was a nice lady. She came out greeted me. I smiled and shook her firmly. She took me to her office. The interview was 20 minutes. She asked me mostly behaviorial questions. She described to me the benefit of working with Ross. She then started discussing salary. It was 7.50$ . She kept mentioning how the staff has been promoted over the years. She wanted to know my availability. The wanted someone who can work weekends and evenings. I have experiences but could not accept the salary. Anyway I enjoyed the interview. It's an experience .

    Interview Questions

  6.  

    Retail Associate Interview

    Anonymous Interview Candidate in Robinson, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Ross Stores (Robinson, PA) in March 2015.

    Interview

    Filled out online app and assessment (90 Questions). Store manager called me the next day to schedule an interview. Very brief interview. General questions. Be prepared to answer questions regarding customer service and dependability.

    Interview Questions

    • Who is the most reliable person you know?   1 Answer
    • What would you do if you see a customer exhibiting strange behavior indicative of shoplifting?   1 Answer
  7. Helpful (2)  

    Retail Associate Interview

    Anonymous Interview Candidate in Bakersfield, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Ross Stores (Bakersfield, CA) in February 2015.

    Interview

    I was interviewed by the manager and assistant manager with another applicant. The interview was pretty easy, both interviewers were friendly. Just make sure you prepare with the questions and you'll be good. I wore a white blouse and black slacks and dress shoes. The other applicants wore denim jeans so I think that helped get me hired. I also researched the Ross company really well and discovered that they help many non profit organizations. Make sure you read which organizations and what those organizations do and make sure to mention them during the interview. The manager and assistant manager were very impressed that I knew that information.

    Interview Questions

  8.  

    Retail Associate Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Ross Stores (Salt Lake City, UT) in January 2015.

    Interview

    Applied online. I got a voicemail from the store manager letting me know she was interested in interviewing me a few days later. The interview was short, maybe 20 minutes. A lot of it was her filling me in on the store culture. I was asked very typical interview questions and gave short and honest answers. She told me she would get back to me about the time of the orientation. I got paid for the orientation and began working there afterwards.

    Interview Questions

  9.  

    Retail Associate Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Ross Stores (Austin, TX) in January 2015.

    Interview

    I applied the job online. I was informed to have an interview on XXXX after one month. I arrived at the location 30 minutes early. The interviewer just asked few simple questions during the interview. It took 30 minutes to finish it. After 3 days,I got the offer.

    Interview Questions

    • why do you want to work at Ross?   1 Answer
  10. Helpful (4)  

    Retail Associate Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Ross Stores (Seattle, WA).

    Interview

    You have to submit an application online. Ross has honestly the worst online application system I have ever had to use. It was really frustrating just trying to get it to work! I am sure there is an "assessment" aspect. After I submitted my application, I received a phone call from an assistant store manager inviting me for an interview. Not sure how long it was in between, probably a week or so. Interview was pretty straightforward, and I interviewed with a different ASM. He asked me how well I worked under pressure, if I was used to dealing with high volumes, what I consider good customer service, things of that nature. I received a phone call later that day from the first ASM who called me informing me that they would like to offer me a position contingent on a background check. The background check took quite a while, definitely more than a week (which is how long they estimated). Probably closer to two weeks. Received a call after that came back with a date to begin training. You will tour your store and then there are about two days worth of training on the computer. You also get a "buddy trainer" which is another employee who has the same job as you (possibly extra jobs) who trains you on the floor. During this time, you might be "certified" (cross-trained) to do other jobs so that you can cover breaks, etc. I wasn't required to take a drug test, although I'm sure I agreed to one during the application process. I live in Washington state, though, so not sure that applies everywhere.

    Interview Questions

    • There weren't any difficult questions. Totally average interview.   1 Answer

    Negotiation

    No negotiation. I was told it's rude to ask about salary during an interview, so I didn't know what my starting wage was until I received my first paycheck.

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