Ross Stores Retail Associate Interview Questions

Updated Aug 6, 2014
Updated Aug 6, 2014
30 Interview Reviews

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Interview Experience

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Retail Associate Interview

Anonymous Interview Candidate  in  Raleigh, NC
Anonymous Interview Candidate in Raleigh, NC
Application Details

I applied online. The process took 4+ weeks - interviewed at Ross Stores in November 2013.

Interview Details

I filled out the online application, if you do this give yourself 45 minutes of quiet time. There is a lengthy morality type questionnaire. After about a month I had forgotten about this job but received a phone call asking for an interview the next day or that day.
 The next day I went in, several people where being interviewed. It was fairly relaxed, I was interviewed by the store manager. There where no unique questions mostly about my experience:
Can you stand for long periods. How do you get along with others. Do you take direction well. What was something I learned form my last job that I felt I could bring to this position. What would I do if I saw another associate stealing .
 Then a quick overview of the dress code and when she needed me to come in for new hire paperwork.

Interview Questions
  • What was something I learned form my last job that I felt I could bring to this position.   View Answer
Negotiation Details
no negotiation. just we hire at minimum wage.
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Ross Stores

  1.  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied online. The process took 5 days - interviewed at Ross Stores in August 2014.

    Interview Details

    I filled in an application for Ross with the knowledge of doing seasonal work for them. I was offered an interview the next day on the phone and went in a few days later. The interview itself was standard procedure, with questions like "how many times is a good amount to be late for work" none of course. The manager herself was very nice and has a wonderful bubbly personality. And in the end despite only being availible to work for the next month, as I am going to move across country for college, she was able to fight for me and I'm very excited to start this week. Absolutely recommend for people with limited experience to gain said work experience and/or going off to college looking for seasonal work.

    Interview Questions
    • "What qualities about someone you know that help them get through the work day?"   View Answer
    Negotiation Details
    Entry level position, not really negotiable. I am able to have a relatively flexible schedule, though I did request as many hours as they could give me.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Durham, NC
    Anonymous Interview Candidate in Durham, NC
    Application Details

    I applied online. The process took 1 week - interviewed at Ross Stores in May 2013.

    Interview Details

    Apply online. Within a few days called me and set an interview for a few days later. Asked me about my schedule, and the amount of time I thought I would spend at the job. Was offered the job pending a background check. Interview lasted 10 minutes at most.

    Interview Questions
    Negotiation Details
    No negotiation, offered minimum wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Greenville, NC
    Anonymous Interview Candidate in Greenville, NC
    Application Details

    I applied online. The process took 4 months - interviewed at Ross Stores in March 2013.

    Interview Details

    Took months for them to call after my application had already been in. Interview was pretty easy they asked about past experiences with jobs etc. Basically tole me I had the job when done

    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Waco, TX
    Anonymous Interview Candidate in Waco, TX
    Application Details

    I applied online. The process took 2 weeks - interviewed at Ross Stores in January 2011.

    Interview Details

    Applied, heard from them within a week.

    Interview Questions
    Negotiation Details
    None really.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6. 1 person found this helpful  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Hillsboro, OR
    Anonymous Interview Candidate in Hillsboro, OR
    Application Details

    I applied through an employee referral. The process took a day - interviewed at Ross Stores in October 2013.

    Interview Details

    The interview process included two interviews one with an assistant manager and a final with the store manager. The first interview included very general easy to answer questions about customer service, teamwork, dependability, and reliability. The second interview asked more probing questions and explained realistically what to expect from the position.

    Interview Questions
    • All the questions were very straight forward: Tell me about the most dependable worker you know? Why is a clean and recovered sales floor important?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Retail Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Honestly not that deep and it depends on the hiring manager. Basically a sure way to get hired is if you are willing close every night, especially on Thursdays through Sundays.

    Interview Questions
    • No brainer here. Just lie and basically say anything that they want to hear.   Answer Question
    Negotiation Details
    No negotiation. You get minimum wage that is in your state.
    Accepted Offer
  8.  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Round Rock, TX
    Anonymous Interview Candidate in Round Rock, TX
    Application Details

    I applied online. The process took 2 days - interviewed at Ross Stores in October 2013.

    Interview Details

    I was initially contacted via phone while i was work- they tried my home phone, and then left a voicemail on my cell phone, asking to set up an interview. I called back and set it up for the following day. I interviewed with the assistant store manager in a back room. There was just one interview involved, and it was one on one. The lady came off as very friendly and sweet and was easy to talk to. The environment seemed to be neutral; the lady that greeted me when I walked in was not all that friendly.

    Interview Questions
    • Describe a time where someone in your workplace was stealing.   View Answer
    Reasons for Declining

    They only offered minimum wage.

    Declined Offer
    Positive Experience
    Easy Interview
  9.  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Lynnwood, WA
    Anonymous Interview Candidate in Lynnwood, WA
    Application Details

    I applied online. The process took 2+ weeks - interviewed at Ross Stores in October 2013.

    Interview Details

    I applied online for a retail associate position and received a call back for an interview eleven days later. My first interview was with the assistant store manager who told me that they were actually looking for a stock associate, which was fine. Also, she was professional and very clear about the job duties and what was expected. It was a good interview and left me with a good feeling about ross.

    I was scheduled for a second interview a couple of days later with the store manager. First off, he showed up 15+ minutes late. Then when I was finally called back for the interview he sat down with his chair turned fully away from me and conducted the interview for several minutes with his back turned to me. He did finally turn around and conduct the interview face to face but was extremely rude and derogatory the whole time. He made sure to emphasize the fact that ross is not at all customer service oriented, that any schedule conflicts meant that I had absolutely no chance of getting the job and that all retailers are only hiring part-time because of obamacare. Overall he was extremely unprofessional and not only did I immediately lose interest in the position (I understand it's part-time retail and I shouldn't expect much but this was completely out of line) but knowing that ross has absolutely no interest whatsoever in their customers I will never shop there again.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Retail Associate Interview

    Anonymous Interview Candidate  in  Palm Desert, CA
    Anonymous Interview Candidate in Palm Desert, CA
    Application Details

    I applied online. The process took 2 weeks - interviewed at Ross Stores in January 2011.

    Interview Details

    I was called to go in for an interview that was very short and a week later I was called in for orientation and watched training videos all day. Orientation was six hours long.

    Interview Questions
    Negotiation Details
    No negotiation minimum wage
    Accepted Offer
    Neutral Experience
    Average Interview

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