S&P Data Interview Questions & Reviews
Getting an Interview
Very Easy Interview
Call Center Sales Representative Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 3 days - interviewed at S&P Data in March 2014.
Interview Details – Hiring is initially through a staffing agency. After passing very basic computer applications testing, the staffing agency sends you to talk to a hiring manager. Sheldon Glove interviewed me for less than five minutes before hiring me.
Interview Question – None. I was simply asked to say a bit about myself, and then asked if I had any questions. Answer Question
Negotiation Details – I was told that I would be paid $10 per hour plus $5 per sale. This was a lie. during training you are paid $8 per hour, and after training you only receive a "bonus" if you meet several different criteria, including an all in close rate of 18% over the course of a pay period. This is often impossible because they take into account all calls, not just sales calls. Therefor, if you have a day where you take 42 calls and get two sales calls, 34 calls that must be transferred to different departments and six "ghost" or dead air calls. even if you sell both of your sales calls, you don't have a 100% close rate for the day, you have a 4.75% all in close rate. Depending on the shifts you work this can be more or less likely to happen. For example, calls on Monday morning, late in the month, will be more heavily tilted toward billing issues or customer service problems, whereas the first weekend of the month will be more sales related. It's not hard to manipulate a salesperson's numbers by varying their schedule. It is a process that is not randomized and keeps some in the money, while making it impossible for others to do the same.
Inbound Call Center Agent Interview (Negative Experience; Easy Interview)
I applied through a staffing agency - interviewed at S&P Data in March 2013.
Interview Details – intial contact thru temporary employment agency, Only one interview with office manager
Sales Representative Interview (Positive Experience; Average Interview)
The process took 3 days - interviewed at S&P Data in November 2010.
Interview Details – If you have sales experience, no sales experience, they will hire you. No felonies and they do drug test you. No degree needed. Just make sure you dress clean and professional. Have a clean resume. I work for the company in Cleveland, Ohio. 90 percent are African American. Professional enviroment, paid training. Easy sit down job. But you must sell or you will be fired just as easy as you were hired. If you your not selling, they will work with you to help you sell. They're different department, so you may not have to sell but 90 percent of the employees are sales reps.
Interview Question – Where do you see yourself in 5 years? Answer Question
Negotiation Details – No compromise. Its a take it or leave job.
Telecommunication Sales Representative Interview (Neutral Experience)
I applied through a staffing agency and interviewed at S&P Data.
Interview Details – I find this job from my consultant's email, then I send my resume to her, she helped me send it to the recruiter. Then, within two days, I got a phone interview. After that, he sent me an email with a link to an online test. Then, he gave me a call back two days later after I completed the test to arrange a face-to-face interview. Now, I am still waiting for their call for the second interview, even though I think this is helpless, according to my interview performance. Anyway, good luck to all you guys, and also good luck to me. :)
Interview Question – 1. Why do you think that you are suitable for sales/
2. what would you do to release stress?
3. Describe one conflict and how you solve this.
4. what did you over-commitment to and how do you overcome this?
5. what do you think is a good salesperson？
6. Why do you think that we should hire you? Answer Question
Team Captain Interview (Negative Experience; Difficult Interview)
I applied through a recruiter and the process took 3 days - interviewed at S&P Data in May 2012.
Interview Details – HR terrible SPdata HR threaten that is they are your only way in the door so you need to dazzle them. Because they have all the power for you to get a job
Interview Question – Harassment from HR and Management View Answer
Negotiation Details – terrible
Very Easy Interview
Sales Representative Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at S&P Data.
Interview Details – I didn't really have an interview. They make you do a typing test and ask when you can start. My interview was on a Thursday and then I started the job on the Friday. They made me sign the employment agreement on the spot.
Interview Question – n/a Answer Question