S&P Data

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S&P Data Interview Questions

Updated Dec 15, 2014
Updated Dec 15, 2014
10 Interview Reviews

Interview Experience

Interview Experience

37%
25%
37%

Getting an Interview

Getting an Interview

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27%
27%

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Sales/Direct TV Sales Interview

    Anonymous Interview Candidate in Garfield Heights, Cuyahoga, OH
    Anonymous Interview Candidate in Garfield Heights, Cuyahoga, OH
    Application Details

    I applied in-person. The process took a dayinterviewed at S&P Data in November 2014.

    Interview Details

    After an initial interview and a long test at the Staffing Agency you're told the date to start training, your training pay and your pay once out of training. The interview was like a cattle call, the staffing agency is constantly interviewing and testing people for positions at S & P Data because of the company's astronomical turnover rate.

    Interview Questions
    • None really, the people at the staffing agency coached you pretty good at how to best take the long test and how to answer specific questions. I heard the agency has shortened the test because of all the complaints about its length.   View Answer
    Negotiation Details
    It was take it or leave it. No negotiations at all.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Call Center Sales Representative Interview

    Anonymous Interview Candidate in Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    I applied online. The process took 3 daysinterviewed at S&P Data in March 2014.

    Interview Details

    Hiring is initially through a staffing agency. After passing very basic computer applications testing, the staffing agency sends you to talk to a hiring manager. Sheldon Glove interviewed me for less than five minutes before hiring me.

    Interview Questions
    • None. I was simply asked to say a bit about myself, and then asked if I had any questions.   Answer Question
    Negotiation Details
    I was told that I would be paid $10 per hour plus $5 per sale. This was a lie. during training you are paid $8 per hour, and after training you only receive a "bonus" if you meet several different criteria, including an all in close rate of 18% over the course of a pay period. This is often impossible because they take into account all calls, not just sales calls. Therefor, if you have a day where you take 42 calls and get two sales calls, 34 calls that must be transferred to different departments and six "ghost" or dead air calls. even if you sell both of your sales calls, you don't have a 100% close rate for the day, you have a 4.75% all in close rate. Depending on the shifts you work this can be more or less likely to happen. For example, calls on Monday morning, late in the month, will be more heavily tilted toward billing issues or customer service problems, whereas the first weekend of the month will be more sales related. It's not hard to manipulate a salesperson's numbers by varying their schedule. It is a process that is not randomized and keeps some in the money, while making it impossible for others to do the same.
    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    Inbound Call Center Agent Interview

    Anonymous Interview Candidate in Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    I applied through a staffing agency – interviewed at S&P Data in March 2013.

    Interview Details

    intial contact thru temporary employment agency, Only one interview with office manager

    Accepted Offer
    Negative Experience
    Easy Interview
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  5.  

    Sales Representative Interview

    Anonymous Interview Candidate in Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    The process took 3 daysinterviewed at S&P Data in November 2010.

    Interview Details

    If you have sales experience, no sales experience, they will hire you. No felonies and they do drug test you. No degree needed. Just make sure you dress clean and professional. Have a clean resume. I work for the company in Cleveland, Ohio. 90 percent are African American. Professional enviroment, paid training. Easy sit down job. But you must sell or you will be fired just as easy as you were hired. If you your not selling, they will work with you to help you sell. They're different department, so you may not have to sell but 90 percent of the employees are sales reps.

    Interview Questions
    Negotiation Details
    No compromise. Its a take it or leave job.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Telecommunication Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency – interviewed at S&P Data.

    Interview Details

    I find this job from my consultant's email, then I send my resume to her, she helped me send it to the recruiter. Then, within two days, I got a phone interview. After that, he sent me an email with a link to an online test. Then, he gave me a call back two days later after I completed the test to arrange a face-to-face interview. Now, I am still waiting for their call for the second interview, even though I think this is helpless, according to my interview performance. Anyway, good luck to all you guys, and also good luck to me. :)

    Interview Questions
    • 1. Why do you think that you are suitable for sales/
      2. what would you do to release stress?
      3. Describe one conflict and how you solve this.
      4. what did you over-commitment to and how do you overcome this?
      5. what do you think is a good salesperson?
      6. Why do you think that we should hire you?
       
      Answer Question
    No Offer
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at S&P Data in July 2014.

    Interview Details

    Applied online, the first call was received within a week or so. Then a couple of tests (bilingual role) and then face to face interview. During the interview were asked only resume related questions.

    Interview Questions
    Negotiation Details
    No negotiation at all.
    Accepted Offer
    Easy Interview
  8.  

    Outbound Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at S&P Data in February 2014.

    Interview Details

    online interview and 2 inperson interviews

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at S&P Data.

    Interview Details

    I didn't really have an interview. They make you do a typing test and ask when you can start. My interview was on a Thursday and then I started the job on the Friday. They made me sign the employment agreement on the spot.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Team Captain Interview

    Anonymous Interview Candidate in Hamilton, ON (Canada)
    Anonymous Interview Candidate in Hamilton, ON (Canada)
    Application Details

    I applied through a recruiter. The process took 3 daysinterviewed at S&P Data in May 2012.

    Interview Details

    HR terrible SPdata HR threaten that is they are your only way in the door so you need to dazzle them. Because they have all the power for you to get a job

    Interview Questions
    Negotiation Details
    terrible
    Accepted Offer
    Negative Experience
    Difficult Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Midtown Toronto, ON (Canada)
    Anonymous Interview Candidate in Midtown Toronto, ON (Canada)
    Application Details

    I applied in-person. The process took a dayinterviewed at S&P Data in March 2010.

    Interview Details

    I was asked several what would you do if this particular customer had this complaint? They basically wanted to know how I would react to a very dissatisfied customer!
    I someone called me and was very abusive, angry, and threatened to take their business elsewhere!

    Interview Questions
    • Your best assets? What would you change about yourself, your style of customer interaction?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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