SCAN Health Plan
3.1 of 5 8 reviews
www.scanhealthplan.com Long Beach, CA 500 to 999 Employees

SCAN Health Plan Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

50%
50%

Interview Experience 

33%
33%
33%

Interview Difficulty 

3 candidate interviews
Relevance Date Difficulty
in
1 person found this helpful

No Offer

Neutral Experience

Average Interview

Manager Training and Development Interview

Anonymous Interview Candidate
Long Beach, CA

I applied online and the process took 2+ weeks - interviewed at SCAN Health Plan.

Interview Details – I applied for the position online and received an email from Scan's internal recruiter asking me to contact her to schedule a phone interview which I did. The phone interview happened within the week and went very well.

As I am located in NorCal and the position was in SoCal I called the recruiter during a trip to SoCal. The recruiter invited me in the next day for an in-person interview. From my perspective the interview went very well. The recruiter shared who would be the next person I would meet with and told me she would get back to me within a couple of weeks.

I sent the standard thank you email and followed up one week later expanding on a questions that was asked and reiterating my enthusiasm for the position. I did not hear back for about 3 weeks. The response I got was that I was not selected to go further in the interview process.

I kindly replied to the email thanking Scan for their consideration and requesting a short meeting with the recruiter for her advise on how I could strengthen my resume and/or interview skills for similar positions. I never heard back.

Interview Question – I see you have developed technical training, how does that translate to human resource classes like communication or leadership skills.   View Answer

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No Offer

Negative Experience

Average Interview

Member Services Representative Interview

Anonymous Interview Candidate
Long Beach, CA

I applied online and the process took 2 days - interviewed at SCAN Health Plan in September 2011.

Interview Details – I was first contacted by SCAN's contracted recruiter, MedCentric. After I called SCAN to confirm that this company was in fact working on their behalf, I reluctantly completed ANOTHER online application that requested my social security No. and Cal ID.

Interview was on a Saturday and judging by the roster, they were organized and ready to do multiple interviews. In fact, my interviewer walked an applicant out and came to get me. Just an assembly. Bam, bam.

Nothing special about the interview. She was going through the motions, and so was I.

Interview Questions

  • Do you have any questions? (x3)   View Answer
  • Describe a situation where you had to deal with an unhappy customer where the outcome went well. Describe the situation where it did not go well.   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Member Services Representative Interview

Member Services Representative

I applied through a recruiter and the process took 2 weeks - interviewed at SCAN Health Plan in July 2011.

Interview Details – Process was easy and seam list.

Interview Questions

  • Are you able to work overtime with no notice?   View Answer
  • How would you handle a difficult customer?   View Answer

Negotiation Details – Asked several questions concerning working flexiable hours with needing no time off in the future months.

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