SCM Insurance

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SCM Insurance Interview Questions

7 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Marketing Position Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at SCM Insurance in December 2013.

    Interview Details

    I applied online and the process took almost 3 months. The Talent Acquisition Manage got in touch to check if I was interested in the position to which I said yes. He then asked me a few questions and said he will soon fix up an interview with the marketing head and let me know. a couple days later he sent an email( almost 8:30 in the night) to check my availability the next day afternoon with a link to complete a behavioral assessment which was easy and took 15-20mins. I tried to work it around and fixed up the interview. Met the Marketing Head and the HR guy. Everything went well and I was told that they will get back to me within a week, which they never did. I kept trying to connect with the HR & Marketing person.

    I guess they didnt have the courtesy to even send a rejection email and on top of that they were ignoring my calls & emails.

    I am now glad that I didnt receive an offer from them coz if if did I would never want to work work a company that doesnt respect people and treat people like they are nothing.

    They are not even top employers in Canada and they have an attitude problem.

    Interview Questions
    • Very basic questions about marketing and what do you know about us etc   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2.  

    Claims Representative Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online – interviewed at SCM Insurance in August 2013.

    Interview Details

    Phone interview about my experience

    No Offer
    Neutral Experience
    Easy Interview
  3.  

    Manager of Talent Acquisition Interview

    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Anonymous Interview Candidate in Edmonton, AB (Canada)
    Application Details

    I applied online. The process took 4+ weeksinterviewed at SCM Insurance in June 2013.

    Interview Details

    I was contacted by the HR office and asked to complete a behavourial survey. The survey took about 30 minutes and was not difficult. Then I was interviewed by phone from the HR office - some basic questions on my qualifications, interest in the position, and what I was looking for.

    I was then brought in to meet the manager and asked a series of questions relating to my leadership and projects. Lastly, the CHRO interviewed my for about 30-45 minutes and we discussed strategy

    Interview Questions
    • From a list of 10 leadership traits, which are the most important to you.   View Answer
    Negotiation Details
    I was made an offer that was good and comprehensive. The benefit plan was a strong motivator for me to take the job
    Accepted Offer
    Positive Experience
    Average Interview
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    Talent Acquisition Specialist Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 4 weeksinterviewed at SCM Insurance in February 2012.

    Interview Details

    I applied online and within a week of submitting my application I was called and phone screened. Then a couple days later I received another call indicating that I was selected for an in person interview and that I will be sent a link to complete a personality profile assessment. My interview was scheduled and I went in to meet with the team @ SCM.

    The interview went well!!, besides probing on my experience and qualifications I was also told about the organisation and what I can expect from SCM as an Employer. After the interview I was eager to hear back from them and within days I received another call asking for references....(Yeahhhh!) To me this signalled a move in the right direction. After my references were completed I received the call I have been waiting on...I was offered the job!!! Double Yeahh!!!!

    My experience with the team @ SCM was very positive! I think I was regularly updated on the status of my application and was also given the opportunity to speak with members of the exisiting team to gain insights into the Manager's Leadership style, which I think was a bonus for me.

    Interview Questions
    • If you were doing this interview, what would be a question you would ask?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Senior Instructional Designer Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at SCM Insurance in November 2011.

    Interview Details

    Applied online, and within a week was emailed a form letter saying: "Dear Candidate, you have been selected for a 30-minute interview in regards to the position you applied for, please me at the number below to arrange a time.

    Called the number and the HR "professional" had her voice-mail on "Out Of Office", but I left a message anyway as she emailed me too.

    She called me back within 10-minutes, and we setup a telephone interview for early the following week.

    She called promptly, and asked me the usual questions about my resume, past work experience and some questions provided to her by the hiring manager. The 30-minute interview lasted an hour-and-45-minutes, but that was okay, because it went very well -- there was a possible fit between my experience and skills and what she was looking for, and it was obvious we both saw it.

    She asked me to complete a Personality Test, and send her some samples of my work -- which I had no problem with either. I emailed her a thank-you letter and samples of my work right away, and told her I'd complete the Personality Test on the weekend, which I did.

    A week later, she calls me, and leaves me a message saying they'd like me to come in for a face-to-face meeting with herself and the hiring manager on the coming Monday. I called back, and got her voice mail, so I left a message asking her to call me. TWO DAYS go by and still no return call, so I called her again, got her voice mail, and left another message. The week comes and goes, STILL NO RETURN CALL!!!

    Thought to myself, how odd it is to request a face-to-face meeting from someone, and then ignore them.

    On Monday, the day which this jewel of an HR "professional" (and I use that term very loosely) had originally wanted to meet with me, I get the following email:

    "I left you a message last week to set up an inperson interview. Please advise if you are interested in meeting with us."

    Ahem -- I did advise, or rather would have setup the actual meeting, had this HR "professional" returned my calls, or at least emailed me in response to my voice mails left.

    Although the HR "professional" may not be the best representative of the other people I'd be working with had I landed the job, she was my first and only impression of how people interact and work at this company, so, although I needed a job, I politely wrote back:

    "No – but thank you for your continued interest."

    Got the feeling that I was a number in a great big machine, rather than a valuable member of a team even before I got in the door. And the manner in which the HR "professional" treated me was disheartening enough, that I'd rather not risk making a hiring mistake, by continuing on with the job search with this person, so I declined the in-person interview.

    Too bad, as the initial discussion went so well, but just an example of how one bad apple, can ruin a good thing.

    Interview Questions
    • Tell me about a time when you had to deal with a negative situation.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Receptionist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at SCM Insurance in August 2011.

    Interview Details

    An employee of SCM Insurance Services advised me of an opening for a Receptionist and gave me a contact name and email address.
     I submitted my resume along with a cover letter and within a few days received a call from an HR representative who made me feel instantly at ease and very comfortable, which gave me a very favourable first impression of the company. A telephone interview was arranged and I was allowed time to prepare myself. The same person contacted me and the interview took place. At the end, I offered to send my last performance appraisal with my prior employer which was agreed to and when submitting same I also sent a thank you note.
     A few days later I was contacted by the same person and asked to take an online personality test for which I received sufficient direction on how to go about this. Shortly after this I was contacted again by the same person who requested we set up a face to face interview, and once again I was given ample time to prepare myself.
     Upon arriving at the office, I was greeted by the receptionist, thus allowing me the opportunity to interact with another employee of the company, who happened to hold the position I was applying for. The actual interview was with the person who would be my direct supervisor, thus another employee interaction . My impression from our talk was that she was very easy to converse with and would be very approachable. A portion of the interview involved her explaining the duties of the position, the anticipated training process, the company’s expectations and employee benefits. This gave me a good idea of what I could expect and what would be expected of me.
    I left the interview very excited about the possibility of working for this company. Within a few more days the person who conducted my face to face interview contacted me with an offer, which I accepted.
    Upon commencing my employment with the company, I found the training to be extremely good. It involved direct training from the current receptionist, completing an online orientation program and an interactive teleconference session with an HR representative, also attended by other new employees.
     I have come to interact with probably all of the employees at our office in the capacity of my job, and have found them to be very helpful , friendly and appreciative.
    This whole process has been a rewarding and positive experience and I am very pleased to have become a member of the SCM family and work in such a nurturing environment.

    Interview Questions
    • Tell me about a time you had to deal with a difficult situation?   View Answer
    Negotiation Details
    This phase went very smooth and I felt at ease during the process, as the offer was extended to me in a very clear and concise manner by the same company representative who had conducted my face to face interview, with whom I already felt comfortable with. I had done some research ahead of time, and what the company offered fit well with my expectations.
    My advice to others considering an offer would be to do some research into the salary range they are seeking, directly relating to the position applied for. Have an idea as to what benefits are important to them. Also, give some thought to the degree of flexibility they are willing to consider.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Emergency Claims Service (ECS) Customer Service Representative (CSR) Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied through college or university. The process took 4 daysinterviewed at SCM Insurance in April 2011.

    Interview Details

    I found the posting for the position online through the College I attended. The next day I sent off my resume and within hours I received an email from HR requesting to schedule a phone interview. Being a college student at the time, my schedule was very hectic but HR was accommodating and willing to work around it. After the phone interview, I attended a 1:1 interview. I was extremely nervous prior to my interview, but when I entered the building the corporate culture appeared to be very relaxing. I noticed the people were very friendly and helpful. I've been an employed with SCM Insurance for a year, and it's honestly been an amazing journey.

    Interview Questions
    • What is your weakest attribute?   Answer Question
    • Describe a difficult situation. Why it was difficult & what you did to make it easier.   Answer Question
    Negotiation Details
    When considering an offer, ensure you are able to meet the requirements of the job. If you are confident in your capabilities, you will produce quality work.
    Accepted Offer
    Positive Experience
    Average Interview

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