SMART Technologies Interview Questions & Reviews in Calgary, AB Area
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Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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“Average” Interview
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Interview Experience [?] Based on 5 ratings
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Technical Support Specialist at SMART Technologies
Posted Nov 3, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Calgary, AB (Canada) (took 4+ weeks)
I applied online to their website where they have an complete system set up where you answer questions about yourself, experience, education, etc and they have a rating system that attempts to match you with available jobs.
After applying, a week or two later I recieved an e-mail to complete and "online" interview which consisted of me answering 5 questions online. 3 of the questions were video (webcam) response that also gave me the option of text response if I didn't have access to a webcam. Questions were pretty basic, directed at my experience in the position I was applying for and my salary expectations.
About 1 week after that, I was contacted by the "People Services" department for a phone interview. Again some more basic questions were asked about experience and education. I was then asked to come in for a 1 on 1 interview with the department manager and team lead.
This interview was again basic interview questions and scenario based questions based around customer service skills and basic technical knowledge. I was again asked about salary expectations and given a short 10 question skills test. 5 questions on my computer knowledge and 5 on customer support.
After this interview I was asked to come in for a "Team Fit" interview where I met up with two current employees and they asked me some questions about my personal life. Hobbies, interests, free time, etc.
Immediately after I was offered a position by the Manager and Team lead. We discussed benefit package and salary expectations.
An offer package was couriered out to me 3 days later and the next week I was working.
Interview Questions
Questions asked for example were "Maximum length of a USB Cable" or "What is the amperage of a standard USB hub". Questions about where to find user settings in a MAC.
Negotiation Details
Although there was an illusion of negotiation, there really isn't much room for it. They don't give you many specifics of their beneift package or any of their bonus plans during the negotiation process. The benefits (health, dental, etc) is lackluster and there is no room for negotiation for entry level positions. Only Management get parking stalls. You have to do a LOT of research about salary in your field. I came in with an offer for average to slightly low, and they came in pretty close to it (just under). After more investigation, I found most employees here are the industry average. Shoot high, if they want you, they'll come in lower, but you might get better than average.
Negotiate your breaks and lunch hour. They only give 30 mins for lunch if you don't negotiate it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
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No
Inappropriate?
Customer Service Representative at SMART Technologies
Posted Dec 29, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Calgary, AB (Canada) (took 2 weeks)
Applied online for the position I was considering. Did not hear anything for a while. Then received an email from the hiring manager that I was in consideration for the position. She asked me to answer a few questions about salary expectations, customer service experience, and a few others. I replied to her questions. Five minutes after emailing the answers to her I received a phone call to come in for an interview. We set up a time and came in for a formal interview. I had an interview with the manager of the department and the team lead. They did a one on one with me about my background, how I would respond to situations, basic interview questions. Told me they would be in touch. Got a call from the team lead for references after my interview. I provided them for the team lead and they mentioned they would be in touch. A week later I was called and told I had the job if I wanted it and they proceeded to courier out their offer to me.
During the interview, everyone was very professional, friendly, organized and knew what they wanted in their jobs. It seemed that everyone was excited about what was going on at SMART and the growth that they were experiencing and happy to work there.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Engineering at SMART Technologies
Posted Sep 14, 2010
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2009 in Calgary, AB (Canada) (took a day)
stressful, question-answer, nothing else.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Researcher at SMART Technologies
Posted Sep 5, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Calgary, AB (Canada) (took 6 weeks)
I've applied online for this position. The HR person contacted me about one week after, and arranged the first interview in the coming Tuesday. During the first interview, they just asked some standard questions which can be asked in any other interviews. Nothing special. About one week after the first interview, the HR person informed me about the second interview which was arranged about 2 weeks later. In the second interview, they gave me a case study about IP (the position which deals with Patent was in their Legal department) After the second interview, I haven't heard anything from them so far, except the HR person sent me an email asked me to wait with patience last week.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Software Developer at SMART Technologies
Posted Mar 6, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in Calgary, AB (Canada) (took 4 months)
The interviewers friendly, curteous, open and positive. This was probably the easiest interview I have ever had. The number one suggestion is to be relaxed and honest.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
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