SYKES Technical Support Interview Questions

Updated Aug 24, 2014
Updated Aug 24, 2014
5 Interview Reviews

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Technical Support Interview

Anonymous Interview Candidate in Manila (Costa Rica)
Anonymous Interview Candidate in Manila (Costa Rica)
Application Details

I applied online. The process took a dayinterviewed at SYKES.

Interview Details

Fill out a CV on paper and on a computer
Screening Interview with HR staff
Second Interview with HR TL
Tests - depends on years of experience and the account applied for
Job Offer or not

Interview Questions
Negotiation Details
2 options will be given: low salary high benefits such as more days of leave, or high salary less benefits
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for SYKES

  1. 2 people found this helpful  

    Technical Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    technical test
    IQ test
    Comptency based interview
    English test

    Interview Questions
    • tell me a situation where something happened.... situational questions   View Answers (2)
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
  2.  

    Technical Support Interview

    Anonymous Interview Candidate in Cebu City (Philippines)
    Anonymous Interview Candidate in Cebu City (Philippines)
    Application Details

    I applied in-person. The process took a dayinterviewed at SYKES in November 2011.

    Interview Details

    The process was quite difficult as you really have to surpassed different levels of different tests.

    Interview Questions
    • The mock test and Berlitz were the most difficult and challenging part.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  3.  

    Technical Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at SYKES in August 2010.

    Interview Details

    Was done by a young person; she sounded like a child playing grown-ups. I think that sums it up, though this question requires a minimum of fifty words. They employed me, I guess, because of my clear and coherent English, because not much technical knowledge was needed, despite the job title. Anything too difficult meant booking a face-to-face technician.

    Interview Questions
    • There weren't any. The interviewer would have been unable to formulate any   View Answer
    Negotiation Details
    I didn't negotiate, and would have been able to. It was take it or leave it.
    Accepted Offer
    Negative Experience
    Average Interview
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  5. 5 people found this helpful  

    Technical Support Interview

    Anonymous Interview Candidate in Makati City (Philippines)
    Anonymous Interview Candidate in Makati City (Philippines)
    Application Details

    I applied in-person. The process took a dayinterviewed at SYKES in September 2009.

    Interview Details

    4 Interviews:
    - HR
    - TL Interview/Panel Interview
    - Account Manager Interview
    - Client Interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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