Safeco Interview Questions

Updated Jul 16, 2015
31 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Underwriting Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 2+ monthsinterviewed at Safeco.

    Interview

    Applied through the university's job board. Took an online assessment and filled out an additional questionnaire. Had an initial phone screening. Two weeks after that I scheduled an in person interview. Interviewed with 4 or 5 people in the office. About month after that I heard back about the job.

    Interview Questions

  2. Helpful (1)  

    Senior Inside Claims Representative Interview

    Anonymous Interview Candidate in Richardson, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Safeco (Richardson, TX) in October 2014.

    Interview

    The hiring process went very quickly. I applied online on September 28, 2014 and received a call for a phone interview the first week of October. A couple days later I was scheduled for an in person interview the following week. I was interviewed by two different managers. They both asked a lot of behavioral questions and described the job some. I was then taken back on the floor to do some job shadowing. The entire process was about 3 hours. Two days later I was offered the position.

    Interview Questions

    • How would you handle delivering bad news to a customer and why would you handle it that way?   Answer Question

    Negotiation

    I was offered a base salary but I counter offered with the reasoning that I have a bachelors degree and insurance industry related experience. They countered back to me and met me in the middle of what they offered originally and what I had asked for. I accepted their counter offer.

  3.  

    Gold Customer Service Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    The interview process is very thorough. There will be several test you will have to pass before they consider hiring you. Also when you interview you will be interviewed by at least two supervisors. If you are hired be prepared to take the licensing exam which is pretty difficult. The company will pay twice after that you will be responsible, if you cannot pass expect to be terminated.

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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online – interviewed at Safeco.

    Interview

    Very lengthy interview process. Plan on being there 3-4 hours. You will take a typing test, sit with a CSR for 30 min to an hour depending on how busy the supervisor is, you will have a face to face interview with 2 supervisors and yourself. They will ask several 'tell me about a time.....' type questions.

    Negotiation

    There was not a negotiation phase

  6.  

    Inside Auto Claims Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Difficult Interview

    Application

    I applied online – interviewed at Safeco.

    Interview

    Behavioral interview questions. Very long, tedious process. Involved a phone screening, then a first interview with two department managers, then a second interview with another department manager, and then a final interview with a senior manager. Each interview was separated by weeks.

    Interview Questions

    • Tell us about a time you tried something but didn't succeed.   Answer Question
    • Tell us about a time when you had too much to do and not enough time to complete everything.   Answer Question
  7.  

    Property Claims Specialist I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at Safeco.

    Interview

    One on One, phone interview, recruiter involvement, test to pass, panel interview, detailed questions, thurough knowledge of the industry and customer service is a huge factor along with personality. Process is typically quick once past the recruiter and into the managment hands

    Negotiation

    No negs

  8.  

    Field Adjuster Interview

    Anonymous Employee
    No Offer

    Interview

    The interview was fair, but the first hurdle was an online assessment that wasn't expected when applying. The manager and the supervisor were very affable

    Interview Questions

  9.  

    Gold Customer Service Interview

    Anonymous Interview Candidate in Spokane, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Safeco (Spokane, WA) in April 2014.

    Interview

    Online application followed by a phone interview from an HR Call Center. About three to five generic questions that seem to just require general confidence before you are invited to in-person interview. Interview takes place on site. It was just friendly managers asking questions, and felt very low pressure. Altogether pleasant experience. Additionally, you may receive a job offer for job other than the one you interviewed for, as the managers do take a close look at your skills and experience. This may be good or bad. Good as you might be in a slightly more "prestigious" position at the company. Bad as you might continue to find yourself pigeonholed into a role your trying to avoid.

    Interview Questions

    • Describe a way you have improved a process or procedure.   Answer Question
    • What is your experience with direct customer interaction? How do you deal with emotional people?   Answer Question
  10.  

    Casualty Specialist Interview

    Anonymous Interview Candidate in Richardson, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Safeco (Richardson, TX) in October 2013.

    Interview

    1. Received call from HR to set up phone interview 2. Phone interview with HR person. After completion, was asked to come for an interview in the office the next day. 3. Got call back confirming in-office interview. 4. In-office interview was with two different managers. Each had unique sets of questions from script. Each gave example of a situation that was complex, asked you to explain what you would do, step by step.

    Interview Questions

    • The hardest questions were about your background.   1 Answer

    Negotiation

    I tried to negotiate. They offered, i countered, was told to take or leave.

  11.  

    Property Claims Specialist I Interview

    Anonymous Interview Candidate in Richardson, TX
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeksinterviewed at Safeco (Richardson, TX).

    Interview

    HR provides a thorough interviewing experience on par with all huge corporations. When you make it past their interview you then will be in front of the management that you will eventually work under. If you have a BS degree you are hired. A degree means more to this company than anything. No degree= no job even if you have been an adjuster for the past 20 years.

    Interview Questions

    • Why don't you have a masters degree?   1 Answer

    Negotiation

    here's what we are paying, take it or leave it.

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