Safelite Interview Questions & Reviews
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Updated Mar 28, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 7 ratings 
“Easy” Interview
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Interview Experience [?] Based on 7 ratings
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| 1–7 of 7 Safelite Interviews | Sort by |
Telephone Sales Representative at Safelite
Posted Mar 28, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Dublin, OH (took 2 days)
The first contact is made by telephone. The phone interview consists of basic questions such as; what do you know about Safelite? Why do you want to work for the company? What do you expect to achieve? Next you go in for a quick 1:1 interview where you go slightly more in depth on your experiences. Then they have a computer listening and typing test. Also your ability to read and type simultaneously. Based on the results of the test it is decided whether or not you can go to the next step for either Customer Service Representative or Telephone Sales Representative. If you take the TSR route next is a second 1:1 interview where you are asked to sell something to the interviewer this will go something like:
Interviewer "What would you like to sell me?"
Me " I will sell you this pen I have because I really like it."
Interviewer "Okay and why should I be interested in that pen?"
Me "Well, this pen is amazing at writing at dark lines in small print."
Interviewer "Is there anything else I would be interested in?"
Me "Also these pens come in all kinds of colors and they are great for color coding."
Interviewer "Well I am interested in the pen but my husband makes all of the decisions about what kinds of pens to buy."
Me "Well then is there a way I can reach your husband to discuss this with him."
That concludes the second 1:1 interview. All in all it is a tedious process but it is not difficult to get hired at Safelite as either a TSR or CSR.
Negotiation Details
There is no option for negotiation at the TSR level
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
More Safelite Telephone Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Inside Sales Representative at Safelite
Posted Jan 25, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2012 in Chandler, AZ (took 1 week)
interviewed my over the phone first. Asked me about my salary requirements before we even had a face 2 face meeting. I found that rather annoying since I hadnt even determined if I wanted to work with them. After a brief meeting face 2 face I respectfully declined their offer
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Telephone Sales Representative at Safelite
Posted Dec 9, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Chandler, AZ (took 2 days)
Simple. Telephone interview. Office interview. Series of two computer tests. If pass, you mostly hired... that simple...
Interview Questions
Negotiation Details
No negotiation phase. This is a take it or leave it deal...
Other Details
The interview consisted of a Phone Interview, a Skills Test, a Drug Test and a Background Check.
More Safelite Telephone Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Safelite
Posted Nov 2, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 in Columbus, OH (took 3 days)
This was a pretty simple process, I stopped by the branch call center in Columbus because I had seen an add that said now hiring, they said must have business attire on in order to fill out an application, because if they like your application they will pull you back for immediate interviews.
They liked my application and job references and pulled me back for a quick typing quiz and then a quiz that makes sure you can adequately navigate a computer. Upon passing these they will have you take a mock phone call and then ask you a few questions about the company. If they see you fit they will offer the job right then.
Interview Questions
Negotiation Details
There was no negotiating
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Drug Test.
More Safelite Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Technician at Safelite
Posted Sep 17, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 (took 1 week)
Easy personable interview. Not many questions asked. Go to the shop, sit down in the office, and basically just chat. Nothing to it.
Negotiation Details
There was no negotiation. What you get is what you get.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Refferal Customer Service Representative at Safelite
Posted May 4, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Fairfield, NJ (took 1 week)
filled out online application, shop interview, meet and greet in fairfield, completed paperwork online and had to accept my offer in an email as well
Interview Questions
Negotiation Details
no negotiation whatsoever, never is
Other Details
The interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Safelite
Posted Sep 19, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Columbus, OH (took a day)
Phone Interview to start, then I went in and took a few tests. I then had a 1:1 interview, and they had me take a sample call.
Interview Questions
Negotiation Details
It was not at all existent.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Safelite Customer Service Representative Interviews
Helpful Interview?
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No
Inappropriate?
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