I applied online and the process took 4+ weeks - interviewed at Sage Hospitality in November 2012.
Interview Details –
I applied online through Sage's web site for a job at a Danvers, MA hotel and heard nothing until several months had passed. I was invited to an open interview job fair and met with a Sage representative who quoted the salary range. Then I was invited to meet several salespeople who were very professional and pleasant. Again I was quoted a salary range. But this time it was less than the quote I received just an hour ago. I did not mention the first range I was given but did express that I felt it was low.
I was invited back two weeks later to meet with another Sage representative and then led upstairs to meet with yet another group of sales professionals. They were all very nice, and I really felt it would be a pleasant office to work in. A week later a third Sage representative contacted me with a job offer of a dollar less than the lowest quote I received. They were willing to come up one dollar, but it was just too low of a salary for me.
Also there was no discussion of benefits, accrued vacation time, cost of insurance, etc. How could I make an informed decision without a formal offer on the table? The e-mail sent to my job references contained misspellings and grammatical errors (as does their current ad online AND their Sage Hospitality web site). I was surprised that a company that took such care in screening applicants for the hotel did not realize their own staff was not up to snuff. Let me add here, however, that they were very respectful and pleasant.
It appeared Sage employees were not on the same page as the hotel's staff as far as salaries go, and not willing to pay for excellent help. I don't think the hotel will fare any better than the one it replaced because they are not doing anything different in hiring support staff. That being said, the sales staff hired to run the department did appear to be competent and ready to turn the hotel into a top-notch facility. I hope they find the sales support they need, and the salary that person accepts is enough to keep him/her in that position and not jump ship when something better comes along.
Interview Question – Mostly questions asking to discuss a time when this or that happened, and how did you handle it. The job description provided was outdated and inaccurate, according to the sales team. It still is inaccurately posted online. Answer Question
Reason for Declining – Salary is lower than the going rate for this type of job in Massaachusetts. I was not given any benefits information.
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