I applied online and the process took 3 days - interviewed at Sage Hospitality in November 2011.
Interview Details – Had two interviews with EX Chef, and a working interview to see how I work and if I fit in with the people already working there.
Negotiation Details – Ask for 12.00 per hour to start.
I applied in-person and interviewed at Sage Hospitality.
Interview Details – I enjoyed my interview process considering during that time there really wasn't an actual building Engineer Supervisor running the property. The stand in Interviewer was very polite, respectful and understandably cautious that I was the right person for the job and made it to the second round, I then came back and met with the human resource department and was offered the position but only find out my wage wasn't quite what I was looking for and can change upon a new Engineer Supervisor's request and finally a 3rd welcome interview with all other new employees where we had breakfast, coffee games and met with the GM, mission statement and later brunch! overall i was happy and greatful with the interview process.
Interview Question – didn't really have a difficult question that my background check already answered before I was made an offer for the job! it was harmless! Answer Question
Negotiation Details – could have been better considering the interviewer wasn't seasoned enough and from another department!
Very Easy Interview
I applied online and the process took 3 days - interviewed at Sage Hospitality in April 2012.
Interview Details – Talked to operations manager who explained the job; she then sent me on to the GM who asked what would you do if a guest had a room issue; I then interviewed with the AGM who looked over my resume, asked if I had any questions and that was it.
Interview Question – None. It's a basic job, not exactly rocket science Answer Question
Negotiation Details – here ya go, it's $8.50/hr. raises are not based on merit but rather if you show up and breathe
I applied online and the process took a day - interviewed at Sage Hospitality.
Interview Details – I just got a call from HR. They asked me what was my dream job and about my work background. Also, why I wanted to work in the hospitality industry. It was an easy first interview, but I didn't get to go for a second interview.
Interview Question – There was not any difficult question. Answer Question
I applied online and the process took 2 days - interviewed at Sage Hospitality in May 2012.
Interview Details – Was called next day after submitting my resume. Phone interview with Simon went well. Questions were generic canned questions regarding "style of leadership" etc. The entire interview took about 45 minutes. I was told that I would be contacted the next week to schedule the next round of phone interviews. I waited 2 weeks and followed up with the individual who interviewed me and received no reply. I can understand if they decided on another candidate but I find it terribly cowardly and unprofessional for them to not reply or at minimum, show the courtesy to send a form rejection letter. They should have the mechanisms in place to send a rejection letter and the human mechanism to ensure a reply to someone who took the time to interview.
Interview Question – Give one example of a difficult employee... Answer Question
I applied online and the process took 4+ weeks - interviewed at Sage Hospitality in October 2012.
Interview Details – I applied online through Sage's web site for a job at a Danvers, MA hotel and heard nothing until several months had passed. I was invited to an open interview job fair and met with a Sage representative who quoted the salary range. Then I was invited to meet several salespeople who were very professional and pleasant. Again I was quoted a salary range. But this time it was less than the quote I received just an hour ago. I did not mention the first range I was given but did express that I felt it was low.
I was invited back two weeks later to meet with another Sage representative and then led upstairs to meet with yet another group of sales professionals. They were all very nice, and I really felt it would be a pleasant office to work in. A week later a third Sage representative contacted me with a job offer of a dollar less than the lowest quote I received. They were willing to come up one dollar, but it was just too low of a salary for me.
Also there was no discussion of benefits, accrued vacation time, cost of insurance, etc. How could I make an informed decision without a formal offer on the table? The e-mail sent to my job references contained misspellings and grammatical errors (as does their current ad online AND their Sage Hospitality web site). I was surprised that a company that took such care in screening applicants for the hotel did not realize their own staff was not up to snuff. Let me add here, however, that they were very respectful and pleasant.
It appeared Sage employees were not on the same page as the hotel's staff as far as salaries go, and not willing to pay for excellent help. I don't think the hotel will fare any better than the one it replaced because they are not doing anything different in hiring support staff. That being said, the sales staff hired to run the department did appear to be competent and ready to turn the hotel into a top-notch facility. I hope they find the sales support they need, and the salary that person accepts is enough to keep him/her in that position and not jump ship when something better comes along.
Interview Question – Mostly questions asking to discuss a time when this or that happened, and how did you handle it. The job description provided was outdated and inaccurate, according to the sales team. It still is inaccurately posted online. Answer Question
Reason for Declining – Salary is lower than the going rate for this type of job in Massaachusetts. I was not given any benefits information.
I interviewed at Sage Hospitality in August 2010.
Interview Details – Open interview process, was screened by front office supervisor then front desk supervisor and finally HR manager. HR manager scheduled meeting with GM who asked a few questions the was drug tested and offered a position shortly after.
Interview Question – what are your weaknesses? Answer Question
The process took 3 weeks - interviewed at Sage Hospitality in January 2011.
Interview Details – first there was an initial phone interview with a manager who then set up to meet with her and a HR manager which was scheduled about a week later. After meeting with them, I got a call back to schedule another interview with other managers throughout the hotel. Then i had to come in for a final interview with the GM of the hotel. A week later I was given an offer. Many of the questions are "tell me a time when...."
Interview Question – Tell me a time when you went above an beyond for a guest or customer? Answer Question
I applied online and the process took 4+ weeks - interviewed at Sage Hospitality.
Interview Details – Received email for interview 3 weeks after I applied. All applicants sat down together in a room for 30-60 minutes, and were called in one by one for an interview with an individual. Questions included, "Explain a situation where you went above and beyond the call of duty", "What qualities make you a better candidate than the others", and "Tell me how you reacted to an unhappy customer". Generally first interview was enjoyable if you had prepared.
Called for second interview the next day, which was a little bit more difficult but still ok. Didn't hear from them in a few weeks after, so assumed I did not get the job.
Interview Question – Explain the processes involved in luxury service? View Answer
The process took a day - interviewed at Sage Hospitality in September 2010.
Interview Details – I received my initial phone call about 4 days after submitting my application. A fairly thorough phone interview (45 minutes) was conducted, covering my related business experience. I was invited to a 1:1 interview with three individuals. All were very personable and the interview covered typical 'interview-type' questions. One question that was asked by two of the three interviewers was concerning my 'best professional success.' There were very few questions directly related to the job I would be doing, so I should have tried to bring that information forward more during the interview. I was comfortable throughout the process and was hoping to be hired or asked back for another interview. I felt the climate and people in the office reflected a place I would like to work. I was told there would be some feedback within a week. I waited 10 days and left an email message asking about the status of my interview - heard nothing. After three weeks, I contacted them again to see if any decision had been made. To this day (months later), I have heard nothing and see the job has been reposted. I understand the lack of response by companies after formal interviews is more common place now. I'm disappointed that a company I perceived to be highly reputable would not send a 'template rejection letter' just to provide the applicant with closure. I still feel this is an exceptional company to work for - but remain confused as to their lack of response.
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