Saks Fifth Avenue
2.9 of 5 392 reviews
www.saksfifthavenue.com New York, NY 5000+ Employees

Saks Fifth Avenue Customer Service Representative Interview Questions & Reviews

Updated Apr 18, 2014
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Customer Service Representative Interview

Customer Service Representative
New York, NY

I applied in-person and the process took a day - interviewed at Saks Fifth Avenue in May 2010.

Interview Details – there are three interviews, one with hr, one with your (would be)supervisor and their boss if you get that far.

Interview Question – questions are easy, just remember to explain your answers in a concise formatted way   Answer Question

Negotiation Details – could have negotiated but didn't, in other words i was told what the offer was and accepted it only to find out once i was hired that i could have negotiated

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Accepted Offer

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Customer Service Representative Interview

Customer Service Representative

I applied in-person and the process took 2 days - interviewed at Saks Fifth Avenue in September 2011.

Interview Details – At first they make you feel like you will be part of a team and that you are so incredibly fit for the job, They give you all these rules that seem so easy to follow, They hire you almost right away because it is seasonal. Then you are in for a rude awakening once you are in there, the same person that hires you talks to you like you just got off the slave boat. Forget the "you are great for the job". You are trained by one of their favorites and she trains you like you're beneath her and it is no training, no explanations, just seeing someone punch keys.

Interview Question – Why do you want to work for us.   View Answer

Negotiation Details – No negociations.

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