Saks Fifth Avenue Sales Associate Interview Questions & Reviews
Updated May 23, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 13 ratings |
Interview Experience [?] Based on 13 ratings
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Sales Associate at Saks Fifth Avenue
Posted May 23, 2012
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Chicago, IL (took 2 weeks)
I thought everything was standard. Phone interview. 1:1 interview at store shortly afterwards. Store executive interview after that, then things went weird. They pretty much offered the job. The manager said, "I want you to work for me." Then I didn't get a call for a week and a half. When I followed up, I was told the job was not available any longer. It rubbed me the wrong way, because at least call or email to say, "We've decided to look at other options." Don't not say anything. But actually it was confusing because I think they got me mixed up with another interviewee.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Mar 24, 2012
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took 3 weeks)
Went online and found out that Saks was hiring for many departments. One of the hiring managers left her e-mail on a mall's website and said to e-mail her your resume if interested. I did just that, and she wrote me back telling me to interview at a location close to my home. The day of the interview I was actually a little sick and wrote her saying I couldn't come in for the interview. She was really nice and told me to come in the following week to interview at another location.
The day of the interview I came in early and got to speak with the same lady 30 minutes before my scheduled interview. It was one of the best interviews I've ever been on!! She is really nice and we chatted about the different departments and growth opportunities. She invited me to interview with the Talent Director the following week.
My interview with the Talent Director went well; she was really sweet and smiled a lot. There were a lot of silent moments, however. She told me she would reach me should the company hire me.
About 2 weeks went by and I was nervous because I really wanted the position, so I shot the Talent Director an e-mail about my application status. No response, so I e-mailed the hiring manager and she told me I wasn't chosen and they found someone more "closely suited for the role" (automated message).
Overall, it was a great experience. I met a many of the people that worked for the company and they are really nice. I will interview sometime again in the future.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Mar 14, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Stamford, CT (took 2 weeks)
Good communications with the company. Organization and planning of the interview was good. 3 interviews within 14 days. Good questions, professional. T.his job for those who aren't looking for a career growth. With minimum salary range.
Interview Questions
Negotiation Details
Days off. Have to negotiate for the days off. But that's retail. You'll be alway work in the weekends.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Jan 17, 2012
3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Aug 2011 in Saint Louis, MO (took 5 days)
Phone interview was very basic, a recruiter called, told me about the position and then set an appointment to discuss the position further. Basic behavioral interview questions - Tell me about a time you had to deal with a difficult client, Why are you interested in working for Saks Fifth Avenue?; Honestly, I didn't really prep that much for the phone interview; a few days later I received an email inviting me to interview with the department manager and the HR manager; They did most of the talking (I met with each woman 1:1) and I "interjected" with examples of how whatever it was they were talking about applied to me...seemed the only way to get a word in edge wise. A few short days after that, they called with an offer...after careful consideration, I decided against it.
Interview Questions
Reason for Declining
Decided that I was looking for something related to customer service/customer administration that was not retail sales.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Nov 21, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2009 (took 2 days)
Asked me questions, didnt have a bachelors degree could not be hired because even though had experience need bachelors degree.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Sep 6, 2011
4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 (took 3 days)
Interviewer didn't review resume ahead of time after driving a very long way. Spent the entire interview critiquing resume. Interviewer was rude and sarcastic. Dodged a bullet by not getting an offer. Other retail stores in the same town had negative comments about the particular manager who conducted my interview. Interviewer known around town as a mean person.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Aug 19, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Cincinnati, OH (took 2 days)
First- a phone interview with a very nice lady out of New York. She asked the basic questions such as strengths/weakness, how I have built clientele in the past, explanation of previous work places and my roles there, etc. She recommended me for the positions that she thought I would be best suited for which was a full-time handbag position, part-time and full time clothing position. I went in for the one on one interview with a department manager 3 days later. He was super nice and easy to talk to. He asked pretty much the same questions that she had asked plus a few more such as what I am looking for out of a job, what I plan on doing in the future, etc. After meeting with him, I then had a brief interview with the assistant general manager (the store was closing so I didn't have to do the regular interview).
Interview Questions
Negotiation Details
No negotiation. They were very straight-forward with the pay. I was explained the pay process in the very beginning during the phone interview. The pay is a commission vs. draw.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Jun 30, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2011 (took 2 days)
Applied online for sales commission part time, took 3 weeks for reply invite to interview in person. Went in for interview, filled out application paperwork again since they could not find it or my resume submitted online. Met with interviewer, pleasant but fairly serious in identifying a long-term career path with Saks.
Interview Questions
Reason for Declining
I am current college student and wasn't planning on making Saks a lifetime career move, only looking for a summer retail job. They said they were looking for people willing to commit long-term so it wouldn't be a good fit.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted May 23, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Bluffton, SC (took 3 weeks)
Incredibly long and arduous interview process for such a low paying and little hours as a job this was. They did warn me it was "flex time" but it might as well have been "no time" since after they opened the new store it was no hours. I mean none.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Saks Fifth Avenue
Posted Feb 1, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in New York, NY (took a day)
I was interviewed by the HR Manager. She asked me a lot of questions about my old retail job, how I built a clientele, and how many customers I had continually come back to me. She asked about my experience with customer service and how I handled customers who get angry and upset.
Interview Questions
Negotiation Details
No negotiation.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?