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Salesforce Interview Questions

Updated Dec 17, 2014
Updated Dec 17, 2014
477 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Sales Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 6 weeksinterviewed at Salesforce.

    Interview Details

    I had a total of 5 interviews. The first two were phone screening by a recruiter and then another HR person, the third was another phone screening by the hiring manager, the fourth was in person at the headquarters in SF, the fifth (final presentation round) was in person at the headquarters as well.

    My first 4 interviews went extremely well. I struck a rapport with the interviewers and answered all of the behavioral questions flawlessly. The only difficult part was the fourth interview where high level manager in sales tried to give me a hard time by asking me to conduct a role play where he was my grandfather and I was his grandson setting up a VCR. The object was to have me explain a detailed technical concept to someone poorly equipped to comprehend the details. He kept asking follow up questions and pretending not to understand as a way to test me.

    I got invited for a final round. It was a hypothetical sales presentation to a client team. It would be 30 minutes and I was given information on the fictitious company I would be selling to. They offered me a dry run to give a version of the presentation which would not be evaluated in their final decision. And we set the date for my actual final presentation (due to schedule limitations this was set almost a month later).

    This is where things went south for me.
    * I planned 30 minutes worth of material, without building in time for questions
    * they intentionally interrupted me a lot which threw me off of my rehearsed pitch
    * They played hostile & skeptical
    * I was unable to finish my presentation & demo in the allotted time due to the interruptions
    * I did not take them up on the offer to do a "dry run", which in retrospect was a big mistake (although I made that calculated decision based on my availability and a desire not to 'appear weak' which very bad idea)
    * I believed all the elements in the story/context document I was provided were fictitious, but some of the elements were real such as Salesforce's competition Goldmine (which is what the client was currently using). Had I done enough research I would have spotted this and done a thorough analysis of the benefits of Salesforce over the current *real* product
    * I appeared to have a superficial knowledge of sales, and didn't use basic techniques such as creating a sense of urgency
    *because of them giving me a hard time they made me a little visibly/audibly nervous, they disliked this and became increasingly hostile (actually hostile, not just in the fictitious context)
    *I mostly prepared by giving my presentation to friends and family (who are not very critical), watching their online sales webcasts and creating really really nice slides (I prepared a lot, but not the right way).

    I had a post-interview with the recruiter to talk about the process. He was very respectful and said the team thought I was a stunning candidate until I flubbed the final presentation. He did not offer any specific feedback though.

    Interview Questions
    • Was asked, "Is that how they present at <<my current employer>>" -- Intended as a derogatory quip   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  2.  

    Senior Account Executive/Sales - Waste of Time Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5+ weeksinterviewed at Salesforce.

    Interview Details

    Applied via Web site. Received a friendly "we're interested in talking to you when are you available response". I replied with my availability and didn't hear back for over a month. No response until 2nd follow up email to check on status.
    Scheduled phone interview - very basic question about experience. Recruiter was late for our call. Really unimpressed with the process and withdrew my application.

    No Offer
    Negative Experience
    Easy Interview
  3.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 5 weeksinterviewed at Salesforce.

    Interview Details

    I found out about Salesforce through a few of my friends that worked there. They really enjoyed working there, so I though that I should give it a try. They were at my college for a career fair and I stopped by for a quick chat. The woman that I spoke with was incredibly nice and down to earth. I received an email a few days later that informed me of an interview. The first interview was pretty basic. They asked about my resume and it really just turned into a conversation. Two weeks after that interview, I was informed that I got a final interview. It consisted of 4 different interviews and a group presentation with the other possible interns. The interviewers were very nice and again the interviews turned into conversations. The group project was pretty simple, so do not stress about that. All in all, it was a very different interview experience and I really enjoyed it.

    Interview Questions
    • How do you fit into the company?
      What three words would others use to describe you?
       
      Answer Question
    Negotiation Details
    I did not negotiate.
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5.  

    Technical Support Interview

    Anonymous Interview Candidate in San Mateo, CA
    Anonymous Interview Candidate in San Mateo, CA
    Interview Details

    The absolute worst interview I have ever had. I applied for a technical position and expected some technical conversation -- NONE. No one had a clue. Not one manager or technical worker was available. Then there was the writing test. I have a degree from a major university. A High School writing test was not appropriate. I have over 25 years of work experience. I was so put-off by the entire experience that I called the outside recruiter and said the run my application through the shredder. I was embarrassed to have even applied at this place.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  6. 1 person found this helpful  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The process of scheduling interview is really messy in this company, although I really liked the company initially. Very negative experience. No technical question at all, the interviewer was Indian and I Could Not tell his words.

    Interview Questions
    No Offer
  7. 3 people found this helpful  

    Account Executive - Small/Medium Business (SMB) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 5+ weeksinterviewed at Salesforce.

    Interview Details

    The process was very long and detailed. The interviews are extremely difficult and detailed. You must have all of your facts straight about your past compensation, rankings, deals, lost deals, etc. My first two interviews were over the phone and the final was in person. I would recommend preparing extremely well for these interviews. Know the product better than anyone. Know the culture better than anyone. If you are a difficult person to get along with or a confrontational personality...forget it. They are the best and they only hire top talent. The most important thing to them is that you will work well with your co-workers. It means everything at the end of the day. Also employee referrals are about 75% of the external hires.

    Interview Questions
    • "Explain the service cloud to your grandmother"
      "How would you react if someone called into your accounts"
      "Who is our head of global sales"
      "Explain the cloud to me"
       
      Answer Question
    Negotiation Details
    No negotiation but the offer phase lasted very long. It took 3 weeks to hear back after the interview.
    Accepted Offer
    Positive Experience
    Difficult Interview
  8. 1 person found this helpful  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Talked to a Salesforce recruiter at a campus career fair. They reached out to me several weeks later and had me do a phone interview, and then had me complete an online coding challenge. Phone interview was lots of small technical questions, not one large coding question. Also discussion of past experiences/projects and why you're interested in Salesforce. Medium difficulty.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  9. 1 person found this helpful  

    Customer Success Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Salesforce.

    Interview Details

    I applied for this position with an internal referral. A few days latter, I received an email from the recruiter, who had also recently hired on. She scheduled to call my cell phone. I gave it to her but she didn't call until I emailed her again. She finally called half an hour later and commented she had a different number..even though clearly my phone number was on the email thread.

    Interview Questions
    • What I didn't expect was the recruiter spoke more about herself than giving me a chance to share my experiences. When I did get a chance, she cut me off and suggested I was better suited for an entry level position even though I have been in the industry for 15 years.   View Answer
    No Offer
    Negative Experience
    Average Interview
  10. 5 people found this helpful  

    Sales Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at Salesforce.

    Interview Details

    It started with some back and forth with a very busy recruiter. Time went by and the hiring manager called. All of this transpired over a few months. Had a great call with the hiring manager and then had an in-person meeting. We planned for the demo/panel presentation a few weeks from when we met in person.

    Preparing for the demo is a lot of work. The goal is to focus on the value Saleforce brings to the mock company in the case study, not to what bells and whistles you can show and configure. You'll get as help as you need during this process. It will become a night/weekend second job for a few weeks.

    The demo went well. There are a variety of people in the room that will ask you different questions. Some I honestly didn't know the answers to - sometimes I guessed, others I said that we'd discuss it on our next call. It's impossible to know everything about the platform in a few weeks - they just want to see how you react to something you don't know.

    Focus on talking what you know about, tell lots of stories and mention successful Salesforce customers.

    Interview Questions
    • Why should we buy Salesforce over XXX (other platform you're familiar with)?   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  11. 2 people found this helpful  

    Software QA Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied via their website and got an email from the recruiter within a couple of weeks to schedule the initial phone interview. Spoke with either a Lead or a Manager during the phone interview and felt comfortable as he was really polite and interested in what I was saying. Discussed my resume and my experience in what they were looking for following which he asked me a simple technical question and unit tests for the code. Then he asked some general questions about testing and spent a considerable amount of time answering the questions I have about the position or the company.

    Got invited for the second round the very next day. It was a 2 hour coding test with a 2 page question. It was a lot of fun to do and I felt like I did a good job with my logic and use of data structures. The next day I was invited onsite for the final rounds of interview.

    Final round consisted of three rounds which consisted of Algorithms, Data Structures, Object Oriented concepts, Behavioral questions etc. The people were friendly and were very welcoming. They all seemed to really love working at Salesforce. All my interviews went well except for one of them in which the interviewer's spoken english wasn't great and so it was difficult for me to design the classes he wanted me to because he couldn't articulate his requirements well. If this would have gone better I feel I would have received an offer.

    Interview Questions
    • Signed an NDA so can't really divulge any questions. Overall it isn't a very tough interview. They are more interested in understanding how you think.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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