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Salesforce Sales Representative Interview Questions

Updated Nov 2, 2014
Updated Nov 2, 2014
29 Interview Reviews

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Sales Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through an employee referral – interviewed at Salesforce.

Interview Details

I had an employee at the company put in my resume. The recruiter got in contact with me a couple of days later and we set up a call for the next week. It's your basic phone screen that is completely casual. The recruiter will just ask you about your previous experiences and how they will translate to the position at salesforce. Just make sure you are familiar with all of salesforce's products and have your reasons ready for wanting to join salesforce.

I was prepared for everything and answered the questions convincingly. I just did not have the required 1-2 years of direct sales experience, which is what left me out of the next round of interviews.

Interview Questions
No Offer
Positive Experience
Easy Interview

Other Interview Reviews for Salesforce

  1. 7 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Salesforce.

    Interview Details

    After you get contacted by a recruiter, it takes about a week to get a phone screen. Scheduled a phone interview, and got no call, so I emailed to have it rescheduled. Received no apology either-very unprofessional. Its insulting to wait for a call, and prepare your whole morning around it, and not receive a call. No other company has done this to me. The rescheduled interview was 10 minutes late, and immediately the recruiter conveyed an unfriendly tone evoking a sense that I was already wasting her time. The questions were straightforward, but it was a very uncomfortable process as she gave a cursory glance at my work history. Recruiting department needs to behave more professionally if they want to attract good talent.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  2. 2 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Salesforce.

    Interview Details

    I had the opportunity to have a phone interview because i was referred by and existing employee.I was asked what i knew about the company and why i wanted to go into tech sales. I believe I was more the prepared as I researched the company and studied all the programs for days.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  3. 5 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at Salesforce in March 2013.

    Interview Details

    Pretty simple process but there was a lot of phone interviews with various people within the company. I met with a recruiter, interviewed with 3 people on 3 different occasions, and then started my role. The only big negative thing I had was that I felt Salesforce.com had their own agenda when it came to timing. They were looking for a spot to fill by X date, and if they decided they liked you, they would offer you the job but not give you a ton of time to decide. For me, I found out that they needed a sales rep by (lets call it) March 1st, and I had only about 3 days to make my decision. At the time, I was interviewing elsewhere and wouldn't have heard back from a few of those places until after Salesforce.com needed an answer. I took the job, but I do wish I had had the opportunity to say no.

    Interview Questions
    • For me the most challenging question was the mock sales question. Essentially, they gave me a product and asked me to pitch it to them via a cold-call. It caught me really off guard and having never done a cold-call, it was pretty uncomfortable! That being said, there's really no good way to prepare for that, just sound confident :)   Answer Question
    Negotiation Details
    Like I mentioned above, there was essentially no negotiation phase. The contract is the same given to every sales rep, so there's not much wiggle room anyways, but the turn around time was a little too quick for me.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 2 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Salesforce in March 2013.

    Interview Details

    Got a referell

    Interview Questions
    Reasons for Declining

    Felt like I was taking a step back, the job is lead gen

    Declined Offer
    Positive Experience
    Average Interview
  6. 2 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Salesforce in February 2013.

    Interview Details

    Phone Interview with recruiter- very standard questions, but make sure you know as much about salesforce's products (not just CRM) as possible

    In person interview in SF- Nice offices but kind of static. It isn't culty like other people have said on glassdoor, but It seemed very corporate (quiet, not a lot of smiles, everyone typing away).

    First an interview with a sales rep- very friendly girl. Not that bright but friendy

    Then a panel interview with sales managers. Make sure you know the products inside and out, and make sure you can show that you are fine making a ton of calls a day and doing just that, developing leads and nothing more.

    Interview Questions
    • What salesforce product would you sell and how would you sell it?   View Answers (2)
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Sales Representative Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took a weekinterviewed at Salesforce in January 2013.

    Interview Details

    I have enjoyed the interview process thus far. The recruiters are very friendly and transparent.

    Interview Questions
    • Asked about specific sales metrics at my current position.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate in San Mateo, CA
    Anonymous Interview Candidate in San Mateo, CA
    Application Details

    I applied online – interviewed at Salesforce in November 2011.

    Interview Details

    You should prepare yourself well for this, know the product and the company values. You should have a knowledge of the applications and the products that the company sells. Have confidence when you talk and know what to say.

    Interview Questions
    • They differ depending on the interviewer.   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  9. 18 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate in San Mateo, CA
    Anonymous Interview Candidate in San Mateo, CA
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Salesforce in April 2011.

    Interview Details

    After my friend referred me, I was contacted by a recruiter to set up an initial phone screen interview that would take around 20 min. This went fine, although my background does not fit a typical sales background so I had to find ways to apply my skills towards sales. She asked me what I knew about the position, why I was interested in tech sales and what I knew about the product. She asked me to do a brief sales pitch which my friend had warned me about. I felt really prepared and was glad that I was.

    Next they set me up for 4 1:1 interviews in the San Mateo office. 2 with current Sales Representatives and 2 with managers. The Sales representatives were more casual and didn't ask me really any questions. They advice you to prepare lots of questions for them and I felt very prepared. They asked about my background, what I was looking for in a job, etc. etc. The mangers were a little more tough and kept asking how and why I wanted to change my career and get involved in sales. I really tried to sell myself saying that I wanted the job and know I could do it. They are looking for someone who is very competitive and can reach goals for this position. If there's anyway you can showcase that I would. One of the managers asked me typical interview questions like "When was a time you hit the wall?" and "How would you change that situation now?" Another one was "What drives you?". They asked me to do a short sales pitch which I researched the Elevator Pitch and made a short 2 min. description in laymen's terms of the products and company. Download the trial, everyone asked if I had used the CRM products before.

    I walked away knowing I was prepared but felt like I might not have a shot since my background is so different. They are more concerned with personality, attitude, etc since they will train you and set you up with a mentorship program. About a week after the interview, they called me to say that although my interview went well, they went with someone with a tech sales background. I was upset since Salesforce.com would be an amazing company to work, they can be choosy. Good luck!

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  10. 5 people found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate in San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Salesforce in August 2010.

    Interview Details

    I initially applied for the Account Executive role, and reached out to a recruiter via Linked In InMail. That worked well at quickly getting a call scheduled with the recruiter, who then told me I didn't have the appropriate experience for the role. He passed me along to another recruiter for a different role, but didn't tell me what it was. I did have to follow up with the initial recruiter by email because I never heard at first. Once I made contact via email, I scheduled a phone interview. The 2nd phone interview was very vague, no tough questions. She asked me to pitch my company and told me more about the role. She then invited me in for a live interview, 4 30 min sessions with 4 different people 1:1, 2 being in the role currently and 2 being managers. The first 2 rounds were easy, just getting to know me and telling me more about the role. The 2nd two did inquire more about personal achievements and the ability to hit goals, and how I would react if I was coming in at the bottom. Once the interviews were over, I heard 4 days later that I was given a verbal offer.

    After reading some reviews on this site, I was extremely prepared with knowledge of the product and ready for tougher questions. I think knowing what was going on with the company and how the tools worked helped.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview

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