Salesforce.com Enterprise Business Representative Interview Questions & Reviews

Interviewed Feb 2010 in Toronto, ON (Canada) (took 1+ week)

I got a call from a recruiter for the position and we arranged a time to talk in more detail. I had a call from the recruiter a couple of days later for the actual interview and it went well. The interview was very general, and the questions were very vague. I found out that it was actually the recruiters first day at the job. After a very standard interview, I was thanked for my time. He told me that he would call me back the next day to let me know the outcome, but I didn't hear from him and I called him back a couple of days later and left him a voicemail. Later that day, I got an email from someone else in the company telling me that I was invited to an interview with four people in the company. Two of who were currently in EBR positions(which was the role I was being interviewed for) and two were in senior management position.

I prepared for the interviews by conducting research on the company, reviewing the CEO's background and watched a whole lot of videos from product launches, keynotes etc. about the company. I was making sure I went in prepared.

I got to the offices on time and was put in a room where the interviewers came into the room one by one. The business environment seemed pretty sombre, and for a room full of sales people conducting telesales, it was very quiet. This was a surprise for me as I was expecting a lot more buzz in the office.

The interview got into play and I was hammered for two hours about my past and numbers. One of the senior managers even asked me to role play how I would track down leads, call the leads and sell them on the product. I was a little taken aback by that, as from an outsiders perspective I didn't have that much knowledge of the product. One of the interviews was conducted over the phone by someone in San Fran.
One of the things I noticed in the interview was the fact that they kept on going over and over my numbers and asking me the same questions from different angles.... I felt like there was a little bit of entrapment going on and they seemed cynical about my background. All in all, it wasn't a pleasant interview and I left the room feeling roughed up. The interviews lasted two hours, and I felt like I was a crime scene suspect. After I left the room, the original recruiter came up to me and told me that they would call me in a few days to let me know how it went.

I emailed my interviewers to thank them for their time, and even conducted a little more research on the company, but didn't hear from them. I had to call the recruiter and leave a voicemail. He called me back and told me that at that time they had decided to move forward with another candidate.

All in all, it wasn't the best interview I've had. I felt like the interviewers were out to prove me wrong and the atmosphere in the company didn't seem at all like what they made it out to be. To be honest, I was a little relieved that I didn't get the job because I felt like the company had a sinister side to it. I would have taken the job if they had offered it to me, but at the same time, I am sure I would not have lasted there for a long time.