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Salesforce.com Interview Questions & Reviews

Getting the Interview  264 Interviews

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Interview Experience  244 Ratings

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261 interview experiences
Updated May 7, 2013
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Director at Salesforce.com

Accepted Offer – Interviewed in San Francisco, CA Nov 2010 – Reviewed Apr 2, 2013

Interview Details – Hiring process took a long time, but overall I thought it was fair and well run.

Interview Question – Nothing out of the ordinary, the interviews were straight forward and mostly about the role and my background.   Answer Question

Negotiation Details – Negotiations were quick once the offer was given, they were accommodating and fair.

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Senior Program Manager at Salesforce.com

No Offer – Interviewed in San Francisco, CA Mar 2013 – Reviewed Mar 29, 2013

Interview Details – I contacted someone I know at Salesforce because I noticed that they had several openings that might be of interest. She referred me internally, and I had a phone screen with someone in HR within a few days. They set up a two-person phone screen: one with an individual contributor on the team, and one with the hiring manager. I had been asked up-front to provide deliverables that I had worked on, and I said that I wasn't willing to send them, but I would be willing to show them something from an old project via screen-sharing. The two phone screens focused exclusively on those project deliverables, and both of them were identical. There was no need to have two people phone screen me with identical questions, which was my first red flag. My second red flag was that neither of them gave me an opportunity to ask questions about the position or the company, which shows a lack of consideration for the candidate. I decided to accept the in-person interview to see if it was an improvement. After I accepted the in-person interview, I had another call with the HR person to make sure that I was ready for the in-person interview.

The in-person interview wasn't an improvement. It started with a group interview, including a VP who spent the whole time reading email on his iPad. Then we went into 30-minute 1:1 interviews. The 1:1 interviews, with people who would supposedly be my peers, proved to me without a doubt that I didn't want to work there. They asked questions far below my level of expertise, and seemed to have no idea what they would do with someone of my experience. The day wrapped up with a problem-solving exercise that was so basic that I wouldn't even use it for an intern interview.

I had made it clear to the HR rep that I would only be interested in moving from my current position if I could see how it was a good career move for me, but none of my interviewees gave me the chance to ask them any questions. Each of them spent a lot of time telling me how great Salesforce is, but all of them gave identical reasons, and none of them were about the actual work that they did or about their career growth. They'd already told me ad nauseam how great Salesforce is during the phone screens, so I was really hoping to understand more about the company and the team.

I walked out of the interview certain that I had no interest at all in working for them.

Interview Question – None of their questions were difficult. The only thing unexpected about the interview process was how little consideration they showed for me as a candidate. Only one of the interviewers, including the hiring manager, gave me the opportunity to ask questions about the team, the position, why they were growing the team, and how I could grow my career there.   Answer Question

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Product Marketing Senior Manager at Salesforce.com

No Offer – Interviewed in Feb 2013 – Reviewed Mar 29, 2013

Interview Details – phone interview with recruiting had standard questions, looking for a self starter who can thrive in a startup environment. nothing abstract about the interview, and the recruiter was very honest and easy to get in touch with. Recruiters feedback was that she thought that I could move up within Salesforce based on my interview and previous work experience, however, the next communication that I received was that they would be going in another direction. Only concern is if the recruiter really knew what the hiring manager was looking for.

Interview Question – nothing extremely difficult, but they are thorough in reviewing your resume and ask about specifics.   Answer Question

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Marketing Manager at Salesforce.com

No Offer – Interviewed in Mar 2013 – Reviewed Mar 25, 2013

Interview Details – I was referred internally for a position as Marketing Manager at Salesforce.com. Within an hour a recruiter reached out to me to schedule a screening. When I went into the screening it turned out that the recruiter was a solicitor and had no idea about the position. She didn't understand a thing that i was talking about and was just going over a checklist. Very disappointing.

Interview Question – Standard questions like what is your experience, why are you interested in the company. Asking for salary expectations right during the screening seemed strange. Not an actual conversation, just going over checklist   Answer Question

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Enterprise Business Representative Intern at Salesforce.com

Accepted Offer – Reviewed Mar 24, 2013

Interview Details – Two interviews. One is with the recruiter and the follow-up is with two EBR managers. The recruiting questions are much more general about salesforce and why the role is of interest. The second is much more detailed with questions about the role itself and going through all of your past experiences.

Interview Question – Questions were standard -- what relevant experience do you have and go through your resume explaining why this is relevant to the role   Answer Question

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Senior Product Manager at Salesforce.com

No Offer – Interviewed in San Francisco, CA Oct 2012 – Reviewed Mar 20, 2013

Interview Details – This all happened in October 2012, so I'm relying on memory here...

I was interviewing with desk.com, a kind of a startup within salesforce. Company looked very good and is doing interesting things, albeit not changing the world exactly. Beautiful offices up in San Francisco (that was honestly going to be a bit of a problem - Caltrain to Bart, or Caltrain to Muni would be required. I live right next to a Caltrain station, but it was going to be a tough commute). About half the company (desk.com) is located in New York, the other half is in SF.

I have a friend who works at Salesforce who submitted my resume into the SFDC recruiting system - I don't think I would have gotten an interview without that, honestly. Lots of people were applying for the Senior product manager job.

I was contacted by an internal recruiter who did a brief screen, then immediately set up a phone screen with the hiring manager. I also did phone screens with a few of the execs. All my interviews, even the ones in person, went very well, I thought. They weren't too difficult (at least I didn't find them so - I enjoy tough questions and thinking outside the box for an interview). I had one set of in-person interviews at their offices.

I ended up not getting the offer, which surprised both me and the internal recruiter. I think I was close, but they had another candidate who must have been more desirable for one reason or another. I had two handicaps - one was the commute, which I acknowledged was not ideal (although the hiring manager commutes in from Lafeyette, which is also a schlep), and I'm a bit older than the rest of the people at the company. I'm young at heart, but it's clear I've been around a while.

Interview Question – I don't remember particular questions, unfortunately. When I rate the interviews as "Average" I'm using the criteria of a senior product manager interview. I would expect this to be challenging, on average, and to cover technical, business, and personal skills in a lot of depth, over the course of multiple interviews. I don't recall a specific "case" type question in this interview process, although there might have been one. Several other interview processes included cases during the same period.   Answer Question

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Sales Representative at Salesforce.com

Declined Offer – Interviewed in San Francisco, CA Mar 2013 – Reviewed Mar 27, 2013

Interview Details – Got a referell

Interview Question – Explain the cloud to a kindergartner   View Answer

Reason for Declining – Felt like I was taking a step back, the job is lead gen

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QA Engineer at Salesforce.com

Declined Offer – Interviewed in Urbana, IL Mar 2013 – Reviewed Mar 23, 2013

Interview Details – Submitted resume online (since I didn't see the campus recruiter on the campus career fair) and get an email about one month later. Scheduled a first phone interview with a LMTS of quality engineer. The interview is scheduled for 45 mins but actually last for only 30 mins. Discussed some question on my past experience from resume and one simple array processing coding question. Then I was ask to do some test on the code. Get another email that evening and scheduled a second phone interview which is one week later. The second interview is with the manager of the team I'm going to work for. It last for full 45 mins, discuss about one of my past project and especially focused on how I find problems and test it. Then a classic brainstorm question was asked. Get a offer that evening from a recruiter's phone call. The recruiter team from salesforce is very helpful during the entire process.

Interview Question – How to find a special weight ball from 8 balls while other 7 have the same weight with a balance? (all same color, shape etc.) Trick is that you don't know if the special ball is lighter or heavier.   View Answer

Reason for Declining – I don't know why I applied QA, because I'm more interest in being a developer. So I accepted another developer position from another company. If this is a developer position from Salesforce, I might consider it.

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Sales Representative at Salesforce.com

No Offer – Interviewed in San Francisco, CA Feb 2013 – Reviewed Mar 21, 2013

Interview Details – Phone Interview with recruiter- very standard questions, but make sure you know as much about salesforce's products (not just CRM) as possible

In person interview in SF- Nice offices but kind of static. It isn't culty like other people have said on glassdoor, but It seemed very corporate (quiet, not a lot of smiles, everyone typing away).

First an interview with a sales rep- very friendly girl. Not that bright but friendy

Then a panel interview with sales managers. Make sure you know the products inside and out, and make sure you can show that you are fine making a ton of calls a day and doing just that, developing leads and nothing more.

Interview Question – What salesforce product would you sell and how would you sell it?   View Answer

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Senior Account Executive at Salesforce.com

Accepted Offer – Reviewed Mar 20, 2013

Interview Details – The hiring process was extremely slow. It took roughly 2 months to get everything together for the process. I went through two different presentations as well as an onsite negotiation and account review session. Although slow, the process was extremely rewarding, allowing me to learn a lot about the company

Interview Question – There was not a lot of difficult questions, just the questions associated with the presentation which is an area that one needs to prepare for.   View Answer

Negotiation Details – Went back and forth with hiring HR person and VPs. It wasn't difficult, although, I got a pretty low-ball offer to begin with. They met me half way from the competition. It is not the base pay I was concerned about, it was the accounts I wanted to ensure I honed in on. That was a bit less specific but I got some assurance with other offerings as part of the offer.

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