Salesforce.com Sales Representative Interview Questions & Reviews
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Updated Dec 7, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Salesforce.com Interviews | Sort by |
Sales Representative at Salesforce.com
Posted Dec 7, 2011 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Toronto, ON (Canada) (took 4+ weeks)
Typically you will get a call from one of their recruiters to screen you and make sure you at least know a little about selling and the company. From here you will likely go in for 1.5 hours of interviews (3, 30 minute interviews back to back to back.) You will have a good idea if you had a positive interview at the end of these three...management is usually pretty easy to read.
Definitely do your research about the company and know some of their product/values.
If you get/accept the offer be prepared for nothing but headaches from a company called HireRight for the background check (they asked me to scan my degree which was framed and larger than an average scanner anyway.)
Interview Questions
Negotiation Details
No negotiation.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Salesforce.com
Posted Nov 13, 2011
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 in San Francisco, CA (took 2 days)
phone interview, group interview and then a presentation to senior management.
Negotiation Details
Little negotiations
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a Group/Panel Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Salesforce.com
Posted Jul 18, 2011 — 2 of 3 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2011 (took 2 days)
I initially applied online for any positions in the sales or marketing sector and the role of Sales Representative interested me as a recent grad with 1+ year professional work experience. I was contacted the next day by a recruiter along with a follow up e-mail asking what times I was available to chat. We were able to set up a "phone interview" for the same day where the general questions were asked: What is your current role? What did you do for x, y, and z companies? What do you know about CRM/high-tech sales? Breezing through the phone interview, the recruiter set up a panel interview for the following week and recommended I go through the website and learn more about the company (as I emphasized to her that I had no prior experience in high-tech sales). I did my due diligence and the night prior to my interview, I read about the company and leafed through the website.
The panel interview consisted of sitting down with a current Sales Rep who was extremely friendly and was able to answer all of my questions regarding the company, their current role, sales pressure (competitive yet friendly, I was informed) and whether they were overall, happy working at Salesforce. I then sat down with the SR managers who were a little intimidating.
A few days following the interview I received a phone interview from another recruiter where she politely declined my application and explained that I was seemingly unprepared and had no prior experience with CRM and high-tech sales. In retrospect, I should have looked more in-depth into the company and its business goals.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Salesforce.com
Posted Apr 28, 2011 — 5 of 5 people found this helpful
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in San Mateo, CA (took 4+ weeks)
After my friend referred me, I was contacted by a recruiter to set up an initial phone screen interview that would take around 20 min. This went fine, although my background does not fit a typical sales background so I had to find ways to apply my skills towards sales. She asked me what I knew about the position, why I was interested in tech sales and what I knew about the product. She asked me to do a brief sales pitch which my friend had warned me about. I felt really prepared and was glad that I was.
Next they set me up for 4 1:1 interviews in the San Mateo office. 2 with current Sales Representatives and 2 with managers. The Sales representatives were more casual and didn't ask me really any questions. They advice you to prepare lots of questions for them and I felt very prepared. They asked about my background, what I was looking for in a job, etc. etc. The mangers were a little more tough and kept asking how and why I wanted to change my career and get involved in sales. I really tried to sell myself saying that I wanted the job and know I could do it. They are looking for someone who is very competitive and can reach goals for this position. If there's anyway you can showcase that I would. One of the managers asked me typical interview questions like "When was a time you hit the wall?" and "How would you change that situation now?" Another one was "What drives you?". They asked me to do a short sales pitch which I researched the Elevator Pitch and made a short 2 min. description in laymen's terms of the products and company. Download the trial, everyone asked if I had used the CRM products before.
I walked away knowing I was prepared but felt like I might not have a shot since my background is so different. They are more concerned with personality, attitude, etc since they will train you and set you up with a mentorship program. About a week after the interview, they called me to say that although my interview went well, they went with someone with a tech sales background. I was upset since Salesforce.com would be an amazing company to work, they can be choosy. Good luck!
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Salesforce.com
Posted Aug 5, 2010 — 2 of 2 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in San Francisco, CA (took 3 weeks)
I initially applied for the Account Executive role, and reached out to a recruiter via Linked In InMail. That worked well at quickly getting a call scheduled with the recruiter, who then told me I didn't have the appropriate experience for the role. He passed me along to another recruiter for a different role, but didn't tell me what it was. I did have to follow up with the initial recruiter by email because I never heard at first. Once I made contact via email, I scheduled a phone interview. The 2nd phone interview was very vague, no tough questions. She asked me to pitch my company and told me more about the role. She then invited me in for a live interview, 4 30 min sessions with 4 different people 1:1, 2 being in the role currently and 2 being managers. The first 2 rounds were easy, just getting to know me and telling me more about the role. The 2nd two did inquire more about personal achievements and the ability to hit goals, and how I would react if I was coming in at the bottom. Once the interviews were over, I heard 4 days later that I was given a verbal offer.
After reading some reviews on this site, I was extremely prepared with knowledge of the product and ready for tougher questions. I think knowing what was going on with the company and how the tools worked helped.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Salesforce.com
Posted Apr 14, 2009 — 6 of 6 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2007 in San Francisco, CA (took a day)
The recruiter called me and we had a brief conversation. She asked me about my previous work experience and my knowledge of the company. She asked me why i wanted to join salesforce and future goals. She scheduled a meeting with 4 other people, including the Vice President for salesforce latin america. She recommended that i did more research on the company, and sign up for a free trial. I spent an entire day looking at the website, getting started on the free trial, and watching demos. I also googled the company to learn more about the company, CEO, and work culture. Once i arrived at the salesforce office, i realized that its a young, energetic, and fun company. The people are stylish, competitive, and driven. Most of the salesforce employees live in the Marina district in San Francisco. The office is painted in bright colors and the kitchen has big colorful bowls filled with all sorts of snacks. The interview went smoothly. The Vice President asked me about my knowledge of CRM and how I would sell it to the latin american market. They asked me about any challenges i had enountered in the past and how did I manage to overcome those challenges, very typical interview questions. I asked "why would you not hire me"? they said because of the lack of technology knowledge. Because it was a sales rep role, they were ok with my lack of tech experience. As soon as the interview was over, the recruiter called me back and told me that I had done well and followed up with me within a couple of days. She emailed me a job offer and I took the job.
Interview Questions
Negotiation Details
You really cant negotiate your salary. They have a base salary and commision. The base is pretty good though, so you cant complain.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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