Sallie Mae Customer Service Representative Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Average” Interview
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Interview Experience [?] Based on 3 ratings
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| 1–3 of 3 Sallie Mae Interviews | Sort by |
Customer Service Representative at Sallie Mae
Posted Sep 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took a day)
I began my search on the internet and found that Sallie Mae was hiring for customer service representatives to fill their call centers in Fishers, IN. I applied and within a few weeks received an email confirmation from their human resources department for an interview. During the interview I met with two of supervisors who I would work with at some point in time. Both interviewers had numerous years of experience within the organization.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Sallie Mae
Posted May 4, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 (took 1 week)
The interview process was smooth, they seemed selective and asked questions that was geared towards your ability to handle disgruntled clients
Interview Questions
Negotiation Details
non-negotiable
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Sallie Mae
Posted Dec 11, 2009
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2007 in Panama City, FL (took 2 days)
A simple skills test was first conducted before I had a 1:1 interview. The skills test consisted of multiple choice questions covering basic computer knowledge (and let me emphasize the word "basic"). There was also a typing challenge that measured your speed and accuracy. Once again, I only typed about 20 wpm and had no problem passing. After this I went thru multiple interviews with HR and supervisor.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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