Sallie Mae
3.0 of 5 145 reviews
www.salliemae.com Newark, DE 5000+ Employees

Sallie Mae Customer Service Specialist Interview Questions & Reviews

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Customer Service Specialist Interview

Customer Service Specialist
Wilkes-Barre, PA

I applied online and the process took 2 weeks - interviewed at Sallie Mae in May 2010.

Interview Details – Quick Phone interview to assess communication skills, and your very basic knowledge of computer use. Questions like how would you go about getting connected to the internet if you are disconnected.

Interview Question – How do you go about solving questions you don't know the answer to?   View Answer

Negotiation Details – No negotiation standard 10.25 an hour at the time.

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No Offer

Positive Experience

Average Interview

Customer Service Specialist Interview

Customer Service Specialist
Indianapolis, IN

The process took 1 week - interviewed at Sallie Mae in August 2010.

Interview Details – I applied online within two called to schedule phone interview. Then that monday call for interview. I came in for 1:1 interview . Interviewed with supervisor then interview with call center manager. Was toldt hey would keep in touch and how good I was . Recently received email saying i wasnt chosen

Interview Question – Explain previous work history?   Answer Question

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