Sallie Mae Customer Service Specialist Interview Questions

2 Interview Reviews

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Customer Service Specialist Interview

Anonymous Employee in Indianapolis, IN
No Offer
Positive Experience
Average Interview

Application

The process took a weekinterviewed at Sallie Mae (Indianapolis, IN) in August 2010.

Interview

I applied online within two called to schedule phone interview. Then that monday call for interview. I came in for 1:1 interview . Interviewed with supervisor then interview with call center manager. Was toldt hey would keep in touch and how good I was . Recently received email saying i wasnt chosen

Interview Questions

Other Interview Reviews for Sallie Mae

  1.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate in Wilkes-Barre, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Sallie Mae (Wilkes-Barre, PA) in May 2010.

    Interview

    Quick Phone interview to assess communication skills, and your very basic knowledge of computer use. Questions like how would you go about getting connected to the internet if you are disconnected.

    Interview Questions

    • How do you go about solving questions you don't know the answer to?   1 Answer

    Negotiation

    No negotiation standard 10.25 an hour at the time.

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