Glassdoor is your free inside look at SalonCentric interview questions and advice. All 12 interview reviews posted anonymously by SalonCentric employees and interview candidates.
Accepted Offer – Interviewed in Snellville, GA Mar 2013 – Reviewed Mar 31, 2013
Interview Details – I had filled out an application and went to turn it in a few days later (towards the middle of the week rather than the beginning, which I do not recommend for anyone because they seem to be the most busy on wen.) I was given a brief explanation of the job, then told they would call me if they felt I met the position standers, I was called later that day to set an interview up for the next day. When I arrived for my scheduled interview I was taken to the back and was expecting to be asked many of the typical interviews, but it felt more like a conversation, my Pandora station even came on in the middle of it and the manager just laughed it off and saidit was fine, so the initial interview was very ccomfortable, and don't be afraid to ask any questions. She then told me if they decided to move forward with me I would receive a call, later that day I received a call to set an interview over the phone with a regional manager. They are pretty busy so if they call late, don't worry they didn't forget, just make sure to checkin. The phinebinterview was very simple, overview of the job expectations and pretty much going over the same thing as the first, with a little more detail, i was then offered the position the next day and told to be expecting some emails from a cocompany called hire right, and to fill it bout as soon as possible, this process took a good two days and I don't really like this particular part. You will need to pass a drug test and submit some basic information, after my drug test I received an email stating I need to prove my previous employment, its been three years since I last worked and my company closed down thankfully I was told that in the end hire right is just a third party and has no control over who gets employed, I'm hoping to here my start date tomorrow but overall the process took around two weeks and requires a lot of patience
Interview Question – Both interviews were more like conversation, just be observant, polite, and ask any questions you have View Answer
Negotiation Details – No negotiation
Accepted Offer – Interviewed in Virginia Beach, VA Jul 2008 – Reviewed Nov 7, 2012
Interview Details – Was called in for an interview, was interviewed by the store manager, she was very nice, asked me the standard job interview type questions, like how I would handle certain situations with customers, what I would be willing to work, what my job would entail, etc. Was then interviewed over the phone by the store's district manager who asked me similar questions the manager asked me as well. I was told I would hear back from someone in the next day or so. The store manager actually called me later that day and offered me the position, I just needed to take the standard drug test, which I immediately took the next day and once that came back I was given a start date and I was hired.
Interview Question – It has been 4 years since I was hired so honestly I cannot remember! Sorry! Answer Question
Accepted Offer – Interviewed in Raynham, MA – Reviewed Nov 4, 2012
Interview Details – You will meet with the District Manager first. She will do most of the talking but be prepared. She is looking for any slip up so be on your toes. If you pass this stage, you will then have a phone interview with the regional manager. She will ask you a series of questions (she will read these from a suggested list). Be prepared for this call and answer honestly to each question. They look most for inconsistencies and just an overall feeling of whether or not you are being truthful. You should hear within 48 hours if they would or would not like to offer you the position.
Negotiation Details – Very little room for negotiation. Remember, this is a retail position and there are caps on what the hourly rate can be.
Accepted Offer – Interviewed in Jackson, MS Feb 2012 – Reviewed Oct 27, 2012
Interview Details – I started as a temp helping with stock making $10.00/hr. And the manager liked my worked so she put in a good word for me with the District Manager. I had to fill out an application and submit a resume. And the process from switching from temp to permanent took about 3 weeks. I also had to take a drug test and wait for the results on that before they hired me permanently as well and my pay dropped to $8.50/hr. I know that parts sucks
Interview Question – There were no difficult questions, I had worked at Sally's before for about two years so working as SalonCentric was pretty much the same. I was interviewed by the District Manager. I was asked if I had previous experience selling beauty supplies and If I had marketing experience. No Behavioral questions. And she asked if I understood the pay would be dropped from 10 to 8.50. Answer Question
Negotiation Details – No negotiation. I had asked for 9.00 on my application and received 50 cents less so they pretty much have a set idea as to what they are going to pay you and they ask if you understand that and if its okay. I asked would there be evaluations and increases she answered my your store manager every year
Accepted Offer – Interviewed in Seattle, WA Apr 2012 – Reviewed May 14, 2012
Interview Details –
I applied online to the company's website. I was contacted at least a week later, it may have been a bit longer, by the store manager to set up an interview. In addition to the detailed application I filled out online, they had another 6 page application for me to fill out at the interview. Compared to filling out the application the interview was basic and involved just a candid talk about the position, hours available, my availability and a little about me and my personality.
I inquired about the hiring process and was told if they decided to move forward with me they would give me a call to set up an interview with the district manager over the phone. I got the call back and had an interview with the DM two days later. The DM was super friendly and asked me loads of relevant questions about my experience and how I handled different situations. The DM was definitely more in depth then the store manager. I got a call back another 2 days later to offer me the position pending a drug test and background check (credit check, DMV check, Education and Employment verification).
However my paperwork had to be sent to HR, which took another week before HR contacted me about setting up my drug test. My biggest complaint with their processes is how much bureaucracy goes into everything they do. Loads of paperwork. I filled out at least three job applications for them for the same interview process and all of their paper work has to go through so many hands.
I think it's fine to do drug testing and background checks and things to an extent but their process for background checking is very slow and highly inefficient. It seems that with all of the red tape it does more to prevent people people from doing their jobs then from making bad hiring choices.
Negotiation Details – There was no negotiation. They set the pay for the position at X and that's what it is.
Declined Offer – Interviewed in Temecula, CA Mar 2012 – Reviewed Mar 21, 2012
Interview Details – Applied online, Got a call which happened to be a very short phone interview checking availability and salary expectations. Asked to set up an interview.Very short interview, basica questions including customer service experience customer service and personal questions.
Accepted Offer – Interviewed in Florida (Uruguay) Oct 2011 – Reviewed Apr 13, 2013
Interview Details – Online submission of application. One phone and two in person interviews. Two people present at last interview. Background check, online personality test. Long process of two months.
Interview Question – How to handle customer complaints? Answer Question
Negotiation Details – No negotiation. Commission only position.
Accepted Offer – Interviewed in Oct 2012 – Reviewed Nov 1, 2012
Interview Details – Applied online, got a call asking to schedule an interview. The interview was 1 on 1 & felt like a conversation not an interview, which was nice. Took 20 minutes & was told that I would be contacted by Friday if they wanted to do a follow up interview with the DM. I got the call about a week later, they set up a time & this interview was 2 on 1: the original manager, the DM & me. We talked literally for about 10 minutes went over things the manager & I had already discussed & they told me they'd be in contact. Got a call the very next day offering me the job.
Interview Question –
Are you familiar with the 10 key?
How familiar are you with the beauty industry. View Answer
Negotiation Details – No real negotiation, I just informed them of my previous jobs pays & they offered me $10/hour which I gladly accepted.
Accepted Offer – Interviewed in Feb 2011 – Reviewed Oct 25, 2012
Interview Details – The hiring process was just a lot of paperwork. However, the actual interview was quick and easy. I was interviewed by the district manager and the store manager. Both were very friendly. I am a nervous person, but I was very calm during the interview because the atmosphere was so relaxed. I don't remember being asked many questions, just what hours I would be available and a little bit about my educational background. I think that now the interviews are probably more structured though, since SalonCentric in developing into a more professional organization.
Interview Question – There really were not many questions asked at my interview. Answer Question
Negotiation Details – I didn't really negotiate salary or hours. I accepted the starting pay, and they were very flexible with my hours.
Accepted Offer – Reviewed Oct 10, 2012
Interview Details – When I interviewed, I only had to interview once, with the DM. It's now mandatory that you also have a second interview with the Regional Vice President. They won't ask you anything you haven't been asked before. Be prepared to talk about how you've provided exceptional customer service in the past, as well as how you drive business.
Interview Question – Tell me a little bit about yourself (I HATE this question). View Answer
Negotiation Details – There is no negotiation possible. The hourly rate is set in stone and can not be affected by your degree, license, or experience. You can ask, but it won't get you anywhere.
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