I applied through an employee referral and the process took 3 days - interviewed at Sam's Club in July 2011.
Interview Details – There were two different one on one interviews before I was given my offer. First with the supervisor of the department, then the manager of Hardlines. They were both standard fare, asking me how I would deal with situations expressed in typical interviews such as dealing with an irate customer.
Interview Question – Why should we hire you? Answer Question
Very Easy Interview
I applied online and the process took 1 week - interviewed at Sam's Club.
Interview Details – The interviews are really straight forward. "Tell me about a time you blah blah blah" type open-ended questions. No cover letter needed.
Interview Question – Nothing unexpected here. Like I said, very straight forward. If you speak English, and you are not a total idiot you will get the job. Answer Question
Negotiation Details – This is a strict. structured, retail corporation so there is no negotiation. Your pay will vary though dependent on your experience. So lie if you have to about the years of experience. I doubt they will ever check.
I applied online and the process took a day - interviewed at Sam's Club in October 2013.
Interview Details – Met with assistant manager, charter associate, manager in training and finally HR rep who presented me with offer.
Interview Question – Normal behavioral interview, tell me a time when you encountered a major problem at work with a co-worker, what happened and what was the end resolution. Answer Question
Negotiation Details – No negotiation at all. Based on qualifying experiences. 20 years of experience started me off at level 5
The process took 4 days - interviewed at Sam's Club in March 2011.
Interview Details – I was given 2 interviews by two different people. One interview was given by a team lead and the other was by a manager. Both interviews were pretty much exactly the same. The second seemed like a formality and the manager didn't take it seriously. There were about 10 questions total printed on a piece of paper and each question was followed by a set of 6 or 7 follow up questions. The interviewer would ask each question and then rate the employee's oral answer on a scale from 1 to 4. Each rating was assigned a letter instead of a number. If this sounds overly complicated, it is. But that is the Sam's Club way! Immediately following the second interview, I was sent down the street to an urgent care facility where I took a drug test (the pee in a cup kind). Three days later I received a phone call with the official job offer. I accepted and then it took about a week for me to then attend orientation.
Interview Question – Name a time when you had to help a customer make a decision. What was the scenario? What did you do to help them? What was the outcome? Did you satisfy the customer? What could you have done to improve the customer's experience even more? What did you do to make the customer's decision easier? What information did you provide them with? How many more follow up questions can there be, you are wondering by this point? There are still more follow up questions even after you have stopped listening and started to wonder how many more follow up questions there can be? View Answer
Negotiation Details – I didn't negotiate the compensation given because it was very high compared with other retail jobs I had applied for and have had in the past. I also don't believe there would have been much room for negotiation either. For hourly associates, your compensation is the base rate for the position plus 25cents for each year you worked with your previous employer. Your base hourly rate depends on what level your position is. The levels range from 1 through 10(ish) and increase by roughly 70 cents per level. Level 1 would obviously have to be minimum wage.
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –