Sam's Club
3.0 of 5 937 reviews
www.samsclub.com Bentonville, AR 150 to 499 Employees

Sam's Club Interview Questions & Reviews

Updated Jul 7, 2014
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Getting the Interview 

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10%
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Interview Experience 

61%
32%
5%

Interview Difficulty 

Average Difficulty
257 candidate interviews
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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Cart Attendant Interview

Cart Attendant
Austin, TX

I applied through an employee referral and the process took 2 days - interviewed at Sam's Club in December 2011.

Interview Details – They are really fast with the process. They did both interviews then an interview with the general manager in about two days.

Interview Question – They ask all behavioral questions, like describe a time when you...   Answer Question

Negotiation Details – No negotiation

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Positive Experience

Average Interview

Tire Technician Interview

Tire Technician
Spartanburg, SC

I applied online and the process took 1+ week - interviewed at Sam's Club in April 2011.

Interview Details – I was hired at an established club, the process was easy and pretty much standardized. When I moved up in the company I just received a phone call that basically asked if I had any leadership experience and when could I start.

Interview Question – All the questions are easy if you go to work and get involved, if you just go to work push a broom and go home you will struggle with the questions.   Answer Question

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Neutral Experience

Very Easy Interview

Cart Attendant Interview

Cart Attendant
Columbus, OH

I applied online and the process took 3 months - interviewed at Sam's Club in February 2011.

Interview Details – Applied online. They followed up 2 months later. 2 interviews with fairly stupid people and fairly stupid questions. They take a long time to respond before and after the process. Salary is minimal. Interviews treat you like you are s.h.i.t. Managers think they are gods, which actually made me laugh every time encountered the situation. I mean they are managers where?

Interview Question – Obviously, there are no hard questions for this position. Are you kidding me?   View Answer

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Neutral Experience

Cafe Associate Interview

Cafe Associate

I applied online and the process took 2 weeks - interviewed at Sam's Club.

Interview Details – there are two interviews when i went through the hiring process, they want to see confidence in yourself and then mention some of sams club founder famous quotes is good too, and second interview just be confident and be yourself and answer the questions what the company expects to be answer

Interview Question – Where you last work at?
why do you want work with us?
why should we hire you ?
how much you want to get paid?
  Answer Question

Negotiation Details – they ask what a good rate for me and i answer and the manager met me half way, but you must be confident in why you want get such amount and has to be reasonable to what the job is

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Neutral Experience

Easy Interview

Night Team Lead Interview

Night Team Lead
Houston, TX

I applied through other source and the process took a day - interviewed at Sam's Club.

Interview Details – Hiring is done at the kiosk. From there 2 interviews are conducted to see if the person applying is a fit or not. Once inside, if you're liked enough, you can apply for another position and sometimes you're really not even really interviewed for it.

Negotiation Details – no negotation, set pay plus extra for lead position

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Accepted Offer

Neutral Experience

Checkout Supervisor, COS Interview

Checkout Supervisor, COS

Interviewed at Sam's Club

Interview Details – Easy, online or in the club. Then proceed call the club you are interested in and ask for the HR person. Ask if they received the application and the status of it. If they are not hiring for what you want then call other clubs and proceed to do the same.

Interview Question – Do not be indecisive. Its either you agree or disagree!   Answer Question

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Neutral Experience

Assistant Manager Interview

Assistant Manager

I applied in-person and the process took 1 week - interviewed at Sam's Club.

Interview Details – Submitted online and interviewed within a week

Interview Question – none   Answer Question

Negotiation Details – none

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Positive Experience

Average Interview

Cashier Interview

Cashier

I applied online and the process took 3 weeks - interviewed at Sam's Club in January 2014.

Interview Details – The hiring process for Sam's Club is very long. It takes about 3 weeks total. There are 3 interviews before you get hired, but if you get past the first 2 then you basically have the job. The questions are mostly behavioral questions, so study up on those because there are A LOT of them. At my second AND third interviews, I had to "sell" products and/or memberships to management. Don't get too nervous because they like it if you try, even if you think you can't sell.

The best advice I could give to someone who has an interview there is to BE PREPARED!

Interview Question – Name a time when you had to deal with a difficult customer. What policies/tools did you use and how did you solve the problem?   View Answer

Negotiation Details – There is no negotiation. They won't offer you a position unless they like your availability. Your pay is based on a computer system and experience, so you can't negotiate it, but they pay above minimum wage.

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Neutral Experience

Cashier Interview

Cashier

I applied online and the process took 3 weeks - interviewed at Sam's Club.

Interview Details – 3 interviews, background check, drug screening, orientation about 3 weeks,

Interview Question – Normal questions   View Answer

Negotiation Details – None

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Club Manager Interview

Club Manager

I applied in-person and the process took 4+ weeks - interviewed at Sam's Club.

Interview Details – Promoted internally as most are. Company is looking at balancing that as it continues to grow rapidly. Talent is the number one tenant they focus on. Minimum 1 interview from a MHRM and then a Regional VP. Quick as an internal applicant as they make their mind up without going through the process objectively. External the process is similar but usally starts with the recruiter. More objective I'd say.

Interview Question – 01. Describe a time when you recommended a new process or initiative that has the potential to improve business performance or results.

02. Describe the mentoring and learning opportunities that you’ve provided associates and in your response describe how you’ve ensured these opportunities supported career growth.

03. Describe the steps you’ve taken to manage budgets and overall financial performance for you’re area of responsibilities.

04. What business data and information do you typically consider when setting priorities and making decisions.

05. Describe the methods you use to teach inventory flow processes to others

06. Describe how you’ve built and maintained an environment that promoted and supported associates in executing business goals.

07. Describe the program and processes you’ve implemented to increase associates ability to better serve members.

08. Describe a time when you were responsible for coordinating a project that required you to consider views or opinions from different areas.

09. Describe the steps you’ve taken to promote an environment of adaptability and continuous learning in your club

10. Describe the plans you’ve developed and implemented to promote excellent member service.

11. Describe a time when you initiated and developed a key relationship in the community that helped you enhance the reputation of the company.

12. Describe the plans you’ve developed to set expectations and goals within our club.
  Answer Question

Negotiation Details – none. take it or leave it.

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 Current Business Office Associate in Pinellas Park, FL

Pros: “Flexible schedule, starting pay is pretty good considering it's retail, there is never a dull day, easy to move up quickly” Full Review


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