San Francisco Health Plan
San Francisco Health Plan Interview Questions & Reviews
Getting an Interview
Specialist Position Interview (Negative Experience; Average Interview)
I applied online - interviewed at San Francisco Health Plan in July 2014.
Interview Details – Phone screen lasted for about 15 minutes and was followed by two interviews back-to-back. Was told there would be three more interviews if I made it to the next round, and that I would hear back with an update regardless of if I made it to the next round. I never heard anything more.
Interview Question – The most difficult and unexpected questions were ones that did not match the position as it was first explained to me. For example, on my phone screen, I explained my experience in calendaring interviews. I stated how many positions I currently recruit for and how often we interview. The person on the phone said, "great!" Once on-site, it was clear I was wasting their time because I didn't have experience coordinating hundreds of interviews with executive-level interviewers. Answer Question
Coordinator Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at San Francisco Health Plan in June 2013.
Interview Details – Interview process includes:
-internet resume submission
-HR phone screen/ interview
-interview sessions/style depends on department and job position
-expect a minimum of three interview rounds
-expect back to back/ same day interviews both panel and 1:1
-typical format includes being interviewed by peers, management, HR
-each interviewer has autonomy to use preferred interview style
Negotiation Details – HR phone negotiation for my entry level position
Provider Relations Coordinator Interview (Positive Experience; Average Interview)
I applied online and the process took 6+ weeks - interviewed at San Francisco Health Plan in June 2013.
Interview Details – Phone Interview - HR
On-Site Interview - Met with Hiring Manager as well as 4 members of his team
2nd Interview- Met with Director of Provider Relations.
It took some time to get me in for my first in person interview (a month after I spoke to the recruiter by phone) but overall the interview process was good and flowed well. The recruiter gave me a schedule of whom I would be meeting with as well as their titles within the company, and afterwards I met with the Director as a finalist for the position. Nice building and the group I met was extremely friendly. I left with an overall good impression of SFHP
Interview Question – How would you finish a project and/or assignment if you didn't have the necessary information? How would you relay this to your Providers? Answer Question
UM Nurse Care Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2+ weeks - interviewed at San Francisco Health Plan in April 2011.
Interview Details – 1. Screening interview by HR
2. Meet w/ Hiring Manager and other UM RNs
3. Meet w/ Medical Director, HR Manager
Interview Question – Salary negotiation process was very odd. The HR Manager stated that he didn't have the salary range w/ him. Answer Question
Project Manager Interview (Negative Experience; Easy Interview)
The process took a day - interviewed at San Francisco Health Plan in March 2011.
Interview Details – I can't really even call this an "interview", it was just basically the hiring manager reading a list of canned questions and furiously typing my responses. There was no opportunity for any type of back and forth exchange like what a real interview should be. I'm not sure why he even bothered conducting the call, this was something an admin asst. could have done. You could tell this manager had no idea how to conduct an interview and even lacked the common courtesy or professionalism to let me know that I was not selected for an in-person interview. This is probably a good thing though, as the position reported to him.
Interview Question – What do you think this position is about? Answer Question
UM Department Interview (Negative Experience)
I applied online and interviewed at San Francisco Health Plan.
Interview Details – 2 phone interviews, multiple in-person interviews. Process was not well orchestrated by the recruiter, interviews always went much over time allotted, and more interviews were added as I went through the process. Recruitment wanted to talk salary beginning with the phone screening (read lowball). Very "mission driven" organization.