Savers Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Store Manager (5)
- Production (5)
- Cashier (3)
- Sales Associate (2)
- Team Member (2)
- Pricer (1)
- Sales Clerk/Cashier (1)
- Production Manager (1)
- Management Trainee (1)
- Retail Sales Manager (1)
- Manager In Training (1)
- Management (1)
- Assistant Manager (1)
- Store Management (1)
- Front End Supervisor (1)
- Sales Associate/Cashier (1)
- Sorter (1)
Store Management Interview (Negative Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at Savers in June 2014.
Interview Details – Submitted resume online and was called by a recruiter within about 2 hours and was asked to formally apply on their online website, which I did. Heard nothing for about 3 weeks and then got a phone call from the Store Manager of one of their locations. Went in for an interview 2 days later. Was about the same as other's experiences in that I was given a tour of the building and then sat down for a one on one interview with the store manager. There seemed to be a lack of professionalism in that the store manager asked me very few questions, but proceeded to talk her personal life, about her position with the company, that her employees didn't respect her, and then she proceeded to give me her resume.
As it would turn out she brought me in to be a reduced salary supervisor and that she had already filled her sales manager position, which was unexpected because I have 15 years of retail management experience. But, I was told it was because I didn't look good on paperwork. Apparently the only thing that matters to them about their applicant is their score on the People's Answer assessment test and very little else comes into play.
I withdrew my application before I left the interview as I knew it was not the right position for me, but the manager proceeded to send me a "no thank you" letter two day later anyway.
I left the interview feeling angry and someone amazed in that if she was the typical Savers employee, I had less respect for the company as a whole. It was both a waste of my time and theirs.
The best advice I can give is talk about exact positions and salaries early on. Hopefully not all of their store managers are like that.
Interview Question – very little questions asked...the only main one was "would I prefer to work in the front of the store or the back?" This was a trick question in that she was expecting me to say the front because it was easier, but as she made me suspicious of her early on was pointless. Answer Question
Production Interview (Neutral Experience; Easy Interview)
I applied online and the process took 3 days - interviewed at Savers.
Interview Details – there was 2 interveiws. i was asked same question twice in a row i thought that was weird after i just answered it they asked the same thing again. very basic questions not hard at all. just questions that describe you like "a time when you..." questions.
Production Interview (Neutral Experience; Easy Interview)
I applied in-person and the process took a day - interviewed at Savers in September 2013.
Interview Details – It was an open interview. The job was posted on Craigslist. The interview was short and easy. The interview process was basically a waste of time because they will hire anyone, including bank robbers and drug dealers who are dealing in the parking lot or in the community donation center.
Sales Associate/Cashier Interview (Neutral Experience)
I applied online and interviewed at Savers.
Interview Details – applied online and was interviewed probably a month later as they were in the process of opening a new store. Interviewed by 2 friendly managers (they gave out candy!) and had a good/easy conversation with them.
Interview Question – what does savers do, what are they known for? View Answer
Reason for Declining – min wage...take forever to adv.
Team Member Interview (Positive Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at Savers in May 2014.
Interview Details – I filled out an application online, and they called me to schedule an interview. I was hired fairly quickly as they were desperate to hire people that didn't feel the positions that they'd applied for.
The interview was just a number of questions, and they wrote down your answer in front of you.
Interview Question – Everything was fairly straight-forward and easy to understand. Answer Question
Negotiation Details – Make sure you assert what hours and days you will and will not be able to work, and they'll definitely consider it.
Production Interview (Neutral Experience; Average Interview)
I applied online - interviewed at Savers in April 2014.
Interview Details – I applied online and heard nothing back. Weeks later I noticed a missed call on my phone with no message left so I researched the number and found out it was Savers. I called the store and asked to speak with HR and was connected with the store manager. I asked to check on the status of my application. He reviewed it with me and asked me to come in that day for an interview.
When I arrived the manager wasn't available so I interviewed with a supervisor. Interview lasted about 15 minutes with questions such as why do you want to work here, what would you do if you noticed one of your coworkers stealing, what experience do you posses that you can bring to savers, tell me a time you had to deal with a difficult guest and what did you do. After the interview was over she asked me to come back tomorrow for another interview with the store manager. The following day with the store manager I was asked pretty much the same questions, he went over where I'd be working, what I'd be doing and told he still had others to interview and he'd let me know within a few days. A few hours after the interview I received a phone call offering me a job, which I took because I needed one
Very Easy Interview
Production Interview (Negative Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at Savers.
Interview Details – Hired on the spot. I was willing to work weekends.
Very Easy Interview
Store Manager Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 5 days - interviewed at Savers in April 2014.
Interview Details – The interview was a 3 part process. To begin, a Store Manager gave me a tour of the store beginning with the stockroom and explained all the different stations from receiving the donations to pulling the non-sellable and baling it for donation. The manager then educated me on the product rotation system that they utilize to ensure that no merchandise older than 4 weeks stays out on the sales floor. The second part was the interview process with another Store Manager who was asking me all the traditional questions and really made it a point to say the word "specific" a lot. After the manager's portion of the interview process I then asked some of my prepared questions. After asking a couple, I discovered that they were not interviewing and hiring for a Store Manager position but it was a job fair type of atmosphere and that they were just looking to "build their bench". If I was offered a position and accepted it would be a Production Manager or Front End Manager position and that if I was to be hired in as a Store Manager the company would take that rate of pay and put it into an hourly rate and pay me that way until an actual Store Manager position opened and then I would be transitioned to a salaried rate. I then was asked to stay for a second interview and this was performed by yet another Store Manager. While I was there I never met or encountered anyone for the company higher than a Store Manager which I found very intriguing. Usually you have someone higher in pay grade interviewing for a Store Manager position, not someone of the same rank. Again, this Store Manager asked me the same identical questions that the other Store Manager asked me and this one was still obsessed and overused the word, specific. The Store Managers in the interviews acted like the company was something that was really difficult for a lot of people to comprehend because it is a "thrift-store environment". It's very simple, the donations come in, you separate them, process them, price them and then you take them to the sales floor. It's identical in almost every sense of the word with just about any type of other big box retailer with a large volume of softlines (clothing). I really wish I could have met a District Manager so I could have got their understanding of what is expected of their store management teams. I told the last interviewing Store Manager of the reviews I read about Savers on Glassdoor.com and he was somewhat taken back and really did not know about the type of reviews the company was getting and their approval ratings of 2.2 stars and a 27% Willing to Recommend rating for employees to recommend Savers as a place to work. He assured me that the company is aware that the management needs to be better and that they need to change the culture.
Interview Question – The questions were elementary and scripted. The Store Managers never really varied or tried to own the interviews. They seemed to be very adamant on following the prepared interview forms. Answer Question
Very Easy Interview
Sales Clerk/Cashier Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 2 days - interviewed at Savers in January 2013.
Interview Details – They asked about my previous jobs what I liked about it and didn't like, they asked how I benefited the company and anything i did to increase efficiency, they asked why I quit, and asked how long I planned on staying
Interview Question – What was the hardest thing you had to do at your last job Answer Question
Negotiation Details – you could negotiate income but they don't give you much leeway at all
Manager In Training Interview (Neutral Experience)
I applied through college or university and the process took 4 weeks - interviewed at Savers.
Interview Details – My first interview was with HR manager and second interview with district manager.