View All num of num See all Photos FactSet This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.factset.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 515 Reviews 1.1k Salaries 428 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Consultant Interview Chicago, IL FactSet Say you get a call from a client who isn't your own and he has a project for you that is critically important to get done now. Then five minutes later one of your own clients calls and has a problem that he needs to get done immediately as well. What do you do? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ Help your own client out because FactSet is known for its great client service and building a relationship with your clients. If you choose to help the other person who wasn't your client you hurt that relationship with your client. At the same time you must communicate with the other person who called to say you wouldn't be able to get to his problem till later in the day. The big part is communicating to both clients. Interview Candidate on Jan 7, 2013 Add Answers or Comments To comment on this, Sign In or Sign Up.