Schwan's Customer Service Manager Interview Questions & Reviews
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Updated Apr 30, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Easy” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Schwan's Interviews | Sort by |
Customer Service Manager at Schwan's
Posted Apr 30, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 2 months)
I had a phone interview within 24 hours of applying online, and a personal interview within a few days. The next step was riding with a current employee for part of a day.
I didn't hear much for nearly 2 months afterwards, and had written off Schwan's. Out of the blue, I got a phone call offering me a job.
Interview Questions
Negotiation Details
There is no negotiation. The job & the comp structure are what they are.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Manager at Schwan's
Posted Mar 9, 2012
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3.0
Average Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Aug 2010 (took 3 weeks)
I was told more of what Schwan's is versus what the job entails which would have been nice because it wasn't until I got sick that I found out that I had no sick leave to take advantage.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Manager at Schwan's
Posted Jan 6, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2010 in Rocklin, CA (took a day)
I met with the hiring manager on December 17, 2010 and it appeared to go quite well. I was told by the HM that a decision would not be made until after the holidays as he would be out for holidays. I followed up with a thank you letter, thanking him for taking the time to interview me.
Unfortunately, I have not heard from him or any response since the interview.
I can understand no response if I just sent an application, however they called me for an interview. It would be nice and professional of them to respond one way or another.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Customer Service Manager at Schwan's
Posted Apr 9, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 (took 3 weeks)
Recruiter interviewed me over the phone first. Then he emailed me a link for intelligence and personality testing. Once that was completed and I fit what they were looking for, I was scheduled for an interview with the Location General Manager. I interviewed with the boss, did a ride along with a driver and then was offered a conditional offer of employment pending physical/drug/background.
Interview Questions
Negotiation Details
There was no negotiation. They expect their employees to work a TON of hours, which doesn't bother me at all.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Manager at Schwan's
Posted Mar 31, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2010 in Santa Rosa, CA (took a day)
Received phone call for interview date of next day. Met with the GM. He was very open and honest with his expectations of very long hours (12+ per day). No Sick Pay, nearly no Holiday Pay. If you are sick you have to make it up on a Saturday, etc. He wanted to make sure everything was explained in order to find the right candidate for the job. I decided that I would not fit into this position as I have an active life outside of work. Two weeks vacation after one year can be taken in 1 week increments. 401k will match up to 5% after first year. Overall experience was positive because he was open and honest. They just need an employee that does not have a life outside of work.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Manager at Schwan's
Posted Oct 19, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in Longview, WA (took 2 weeks)
The phone interview went well. I will have my 1 on 1 interview tomorrow. I have been researching the company. Not sure what to think. So many negative and positives. I believe I will play it by ear.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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