Scotiabank Interview Questions & Reviews
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Updated Feb 3, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 60 ratings 
“Average” Interview
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Interview Experience [?] Based on 60 ratings
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| 1–10 of 60 Scotiabank Interviews | Sort by |
Personal Banking Officer at Scotiabank
Posted Feb 3, 2012 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Lethbridge, AB (Canada) (took 4+ weeks)
Starts with a phone call that outlines your interests and asks for any clarifications on your resume. Next a online personality test is sent out to you. Then a 2 page questionnaire outlining your skills, motivations, why scotiabank?, and where you want to end up in the future. Next is a phone call interview that is roughly 60-90 min long. This is consisted of behavioral questions. Lastly, is a group interview with two branch managers which lasted roughly 30-45 minutes.
Interview Questions
Negotiation Details
There was very little negotiating. I went in initially a new graduate looking for the PBO position and ended up getting a Financial Advisor role without having to negotiate.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Background Check.
More Scotiabank Personal Banking Officer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Analyst at Scotiabank
Posted Jan 19, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2011 (took 2+ weeks)
Mostly asked fit questions and some basic financial statement analysis questions.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Fund Accountant at Scotiabank
Posted Jan 18, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Toronto, ON (Canada) (took 2 weeks)
The interview process is pretty fast. After send in my resume, I got a phone call for an interview after one week. I was interviewed with the manager and his assistant. The interview questions is much more on behavioral questions, pretty much expected. I basically just elaborate my job experiences which highlight more job related characteristics. Overall, the atmosphere is relaxed.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Scotiabank
Posted Jan 17, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Port of Spain (Trinidad and Tobago) (took a day)
Was contacted 1 week after applying and received a call to come in for an interview. One on one with an HR manager, standard situation questions and it was a friendly environment. Talked about previous work experience, qualifications, future goals etc. The look for persons who are very involved and show strong leadership potential.
Interview Questions
Negotiation Details
Fixed salary no room to negotiate.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
More Scotiabank Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banking Officer at Scotiabank
Posted Jan 11, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Toronto, ON (Canada) (took 1+ week)
1) After applying, I got a phone call for an intial 30 minute interview where they asked basic background questions E.g.
- Why did you apply to Scotia?
- What do you know about the company?
- What are your salary expectations? (they were offering $37,500 for the position)
- What are your immediate goals?
- Where do you see yourself/plan to be in 5 years?
- What are your strengths and weaknesses? If we were to contact your last employer, what do you think they would say were your weaknesses or strengths?)
After that they asked if they could schedule a a behavioural interview over the phone (1 hour long), as well as complete a Salesforce questionaire (they email you a hyperlink for it).
The HR lady was quite nice and courteous - she didn't rush or sound condescending at all, in fact she told me to take my time, which was nice.
2) For the second phone interview she did ask if I had time to review and do some more research on the company (and I did). The remainder/most of the interview was on behaviorual questions related to customer service and sale's roles.
If you have never done behavioural questions before, the basic idea is that you should give them an example of how you handled a situation they are asking about, from one of your previous work/volunteer experiences. For example, they will ask questions like
- You have a client in your office and another one waiting outside at the same time, how would you handle this situation?
- Give me an example of a time you went above and beyond the duties and responsibilities of your job?
- Some people can never be pleased, so give me an example of how you handled an irate customer in such a situation?
- Tell me about a time you had to overcome major objection in an team/or from your boss, to get your idea across?
- Give me an example of a time you went above and beyond to satisy a client?
- Give me an example of time you figured out what your customer really wanted when they weren't explaining it clearly?
- Tell me about a time you made a process or business improvement?
- Tell me about a time you set a goal for yourself and how you went about achieving it?
- Give me an example of a time when you had to lead a team, or how you managed to make a team work together successfully?
Just remember that no matter which question they are ask you about - give them an example from a previous job or volunteer experience, not an example with your friends or girlfriend. Answer the questions in a BAR format (Background of the situation, what Action you took and what the Result was).
If you pass this stage and the questionaire, they will set you up for an inperson interview and send you the results of the personality test that you did.
3) The in person interview was very similar to the second phone internview. It was conducted by a branch Manager (mine had another branch manager present as well) and were mostly behavioural questions again, with more of a focus on what would you do in a branch setting. Both the interviewers were very nice, and quite human (although I have heard this isn't necessarily the case)
They asked questions on Ethics, salary expectations, willingness to to do overtime etc. Some of the ones I can remember are
- If you meet your targets for the year and your co-workers haven't - would you share the sale with them?
- If you suspect that a client in your office is attempting to commit fraud, what would you do - process the application and get the sale....or ?
- Are you willing to study, complete courses as necessary?
- What are your immediate goals?
I remember that the questions were deliberately more tricky, so be a little careful. They might ask you to chose between company profitability and doing the right thing - I would suggest picking the latter.
They interviewers may be nice, but they are still smart people.
Ultimately, if they ask you for references at the end of the interview - thats a good sign you have probably bagged the job.
Best of luck and remember to stay calm.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Personality Test.
More Scotiabank Personal Banking Officer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Banking at Scotiabank
Posted Jan 3, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took a day)
i got a call from HR at wrong time and i could continue talking as i was at ublic place
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cso at Scotiabank
Posted Dec 16, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Toronto, ON (Canada) (took 4 weeks)
The interview process was fairly long consisting of a phone interview, a personality questionnaire and then a computer test at the bank. Thereafter successful candidates are notified and are called in for a one on one interview with 2 managers. Successful completion of the interview is followed by a reference check and police check.
Interview Questions
Negotiation Details
There is no scope for negotioation. the offer is made and you either accept or reject it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Fraud Analyst at Scotiabank
Posted Nov 27, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 (took a day)
Four weeks after I submitted my internal application I was contacted via e-mail. They also contacted my current manager to let her know I was being considered for the position. I found this step to be unnecessary and they also never stated on any document that my current manager would be contacted. I went in for a 1 hour interview with the department manager and the supervising manager. They asked a series of structured interview questions after reviewing my resume and cover letter with me.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Telephone Market at Scotiabank
Posted Nov 17, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Toronto, ON (Canada) (took 2 days)
According to previous work, what is the m0st difficult thing for you and what is easest for you.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Programmer Analyst II at Scotiabank
Posted Nov 14, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Toronto, ON (Canada) (took 5 days)
Received a call from a recruiter who had seen my resume and offered me an interview. I accepted and he asked that he do a phone screening up from. I accepted and we proceeded with the standard HR phone screening interview. From there I was called in two days later for a panel interview with the technical hiring manager, senior manager, lead developer and myself. Typical technical questions for a java developer interview, threading, optimization, sql, familiarity. No HR content, basically just an hour and a half skills exam with the panel of three. Two days later I was called in for an HR interview with the director and the HR representative. Finally, the following monday the first offer was made.
Interview Questions
Negotiation Details
They ended up exceeding my salary expectation for the position at first offer, so no negotiating was required. They were open to it though. Push for more if you can, if you're worth it, they'll pay.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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