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Scotiabank Customer Service Representative Interview
Posted May 19, 2011 2011-05-19 15:54 PDT
Accepted Offer – Interviewed in Apr 2011 – Reviewed May 19, 2011
Interview Details – The interview process consisted of both a phone interview and a 1:1 interview. I was contacted by a HR rep for the phone interview, and the phone interview itself took around 1 hr in total. The HR asked many questions, some based on your prior experiences and many are behavioral and situational questions. They prefer you to answer the situational questions with the STAR method, stating situation, the people involved, action and result. One day after the phone interview, I received a call for the 1:1 interview at a branch. The 1:1 interview asked behavioral and situational questions.
Interview Question – Explain a situation where a you have a difficult co worker and what you have done to resolve the situation? Answer Question
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