Scotiabank Interview Questions & Reviews in Toronto, ON Area
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Updated May 5, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 33 ratings 
“Average” Interview
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Interview Experience [?] Based on 33 ratings
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| 1–10 of 33 Scotiabank Interviews | Sort by |
Personal Banking Officer at Scotiabank
Posted May 5, 2012
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4.0
Difficult Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed May 2012 in Brampton, ON (Canada) (took 3 months)
Way too long. It took me nine weeks from application to offer. First you must apply online, I strongly recommend getting your csc and cph beforehand. They give you a pre screening interview, from there they will give you an online questionnaire. In total the phone interview will last an hour and a half. Then you will have to do an online background check. From there you will have to do a panel interview and from there you will have to wait up to 10 business days to hear back from them.
Interview Questions
Negotiation Details
There is no negotiating.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Background Check.
More Scotiabank Personal Banking Officer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banking Officer at Scotiabank
Posted Mar 15, 2012
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Toronto, ON (Canada) (took 3 days)
Scotiabank has one of the most exhausting interview processes in the industry. The prescreening interview (resume + legal std questions) lasts 15 minutes. Then they schedule a behavioral interview. Be prepared for it. They ask by the book! It can take from 30 to 45+ minutes. I did well but didn't get chance to personal interview by upper HR manager because of explicit sales target experience.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview.
More Scotiabank Personal Banking Officer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Compliance Officer at Scotiabank
Posted Feb 28, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Toronto, ON (Canada) (took a day)
I got an interview and my school let me know the date/time/location.
The hiring manager in HR was very nice and asked me a few questions about my resume and cover letter. They asked me a few behavioural questions including my ability to work in a team environment.
The people in this environment are very nice and helpful. If you have any questions or concerns your colleagues will help you out. Overall I enjoy the environment because the people here are very nice.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Personal Banking Officer at Scotiabank
Posted Jan 11, 2012 — 6 of 6 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Toronto, ON (Canada) (took 1+ week)
1) After applying, I got a phone call for an intial 30 minute interview where they asked basic background questions E.g.
- Why did you apply to Scotia?
- What do you know about the company?
- What are your salary expectations? (they were offering $37,500 for the position)
- What are your immediate goals?
- Where do you see yourself/plan to be in 5 years?
- What are your strengths and weaknesses? If we were to contact your last employer, what do you think they would say were your weaknesses or strengths?)
After that they asked if they could schedule a a behavioural interview over the phone (1 hour long), as well as complete a Salesforce questionaire (they email you a hyperlink for it).
The HR lady was quite nice and courteous - she didn't rush or sound condescending at all, in fact she told me to take my time, which was nice.
2) For the second phone interview she did ask if I had time to review and do some more research on the company (and I did). The remainder/most of the interview was on behaviorual questions related to customer service and sale's roles.
If you have never done behavioural questions before, the basic idea is that you should give them an example of how you handled a situation they are asking about, from one of your previous work/volunteer experiences. For example, they will ask questions like
- You have a client in your office and another one waiting outside at the same time, how would you handle this situation?
- Give me an example of a time you went above and beyond the duties and responsibilities of your job?
- Some people can never be pleased, so give me an example of how you handled an irate customer in such a situation?
- Tell me about a time you had to overcome major objection in an team/or from your boss, to get your idea across?
- Give me an example of a time you went above and beyond to satisy a client?
- Give me an example of time you figured out what your customer really wanted when they weren't explaining it clearly?
- Tell me about a time you made a process or business improvement?
- Tell me about a time you set a goal for yourself and how you went about achieving it?
- Give me an example of a time when you had to lead a team, or how you managed to make a team work together successfully?
Just remember that no matter which question they are ask you about - give them an example from a previous job or volunteer experience, not an example with your friends or girlfriend. Answer the questions in a BAR format (Background of the situation, what Action you took and what the Result was).
If you pass this stage and the questionaire, they will set you up for an inperson interview and send you the results of the personality test that you did.
3) The in person interview was very similar to the second phone internview. It was conducted by a branch Manager (mine had another branch manager present as well) and were mostly behavioural questions again, with more of a focus on what would you do in a branch setting. Both the interviewers were very nice, and quite human (although I have heard this isn't necessarily the case)
They asked questions on Ethics, salary expectations, willingness to to do overtime etc. Some of the ones I can remember are
- If you meet your targets for the year and your co-workers haven't - would you share the sale with them?
- If you suspect that a client in your office is attempting to commit fraud, what would you do - process the application and get the sale....or ?
- Are you willing to study, complete courses as necessary?
- What are your immediate goals?
I remember that the questions were deliberately more tricky, so be a little careful. They might ask you to chose between company profitability and doing the right thing - I would suggest picking the latter.
They interviewers may be nice, but they are still smart people.
Ultimately, if they ask you for references at the end of the interview - thats a good sign you have probably bagged the job.
Best of luck and remember to stay calm.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Personality Test.
More Scotiabank Personal Banking Officer Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Fund Accountant at Scotiabank
Posted Jan 18, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Toronto, ON (Canada) (took 2 weeks)
The interview process is pretty fast. After send in my resume, I got a phone call for an interview after one week. I was interviewed with the manager and his assistant. The interview questions is much more on behavioral questions, pretty much expected. I basically just elaborate my job experiences which highlight more job related characteristics. Overall, the atmosphere is relaxed.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cso at Scotiabank
Posted Dec 16, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Toronto, ON (Canada) (took 4 weeks)
The interview process was fairly long consisting of a phone interview, a personality questionnaire and then a computer test at the bank. Thereafter successful candidates are notified and are called in for a one on one interview with 2 managers. Successful completion of the interview is followed by a reference check and police check.
Interview Questions
Negotiation Details
There is no scope for negotioation. the offer is made and you either accept or reject it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Telephone Market at Scotiabank
Posted Nov 17, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Toronto, ON (Canada) (took 2 days)
According to previous work, what is the m0st difficult thing for you and what is easest for you.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Programmer Analyst II at Scotiabank
Posted Nov 14, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Toronto, ON (Canada) (took 5 days)
Received a call from a recruiter who had seen my resume and offered me an interview. I accepted and he asked that he do a phone screening up from. I accepted and we proceeded with the standard HR phone screening interview. From there I was called in two days later for a panel interview with the technical hiring manager, senior manager, lead developer and myself. Typical technical questions for a java developer interview, threading, optimization, sql, familiarity. No HR content, basically just an hour and a half skills exam with the panel of three. Two days later I was called in for an HR interview with the director and the HR representative. Finally, the following monday the first offer was made.
Interview Questions
Negotiation Details
They ended up exceeding my salary expectation for the position at first offer, so no negotiating was required. They were open to it though. Push for more if you can, if you're worth it, they'll pay.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Global Risk Management at Scotiabank
Posted Sep 26, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2010 in Toronto, ON (Canada) (took 1+ week)
This was a very market focused interview. You had to know the market inside out to ace this interview and be following current affairs, not very technical on the finance aspects. 1. Choose any industry and tell me where it is going, this is basically pitch the market. For e.g. i chose the oil industry and if the market is doing well so will the oil industry. You want to talk about Housing starts, ISM figures, t-bond rates, unemployment rate, gold, exchange rates, plus many other things. it does not matter if you are right, but you have to show that you understand the market and have a firm opinion. There is also the Canadian market, the US Market and the world market. May be unnecessary to do all, because both canadian and the world are highly tied to the US. 2. What are the risks for banks going forward - i talked about expansion and the problem in Europe with debt and credit crisis, i knew figures off hand. 3. Do you agree with the bailout of banks by the US during the financial crisis. 4. What do you think the government could have done better during the financial crisis. 5. I gave a view of the market going down, then i was asked do i see any indicators showing the market could be going up. There are always some indicators showing its going up, just look for them.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Banking Officer at Scotiabank
Posted Aug 21, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 in Scarborough, ON (Canada) (took 2 months)
I was contacted by email one month after applying online, asking me to respond with my resume if I was still interested in the position. The position in the email was not the position I had applied for.
After my email response I was contacted within two days to set up a phone interview. The phone interview was a standard behavioral interview. I was a bit disappointed that the HR person did not seem to know anything about me, even though I had expected her to have at least glanced at my resume before calling me. I was then invited to set up a computer skills test, where they tested my ability to follow instructions, adapt to new ways of doing things,as well as accuracy. The last one was the in person interview, which consisted of myself, an HR person taking notes and a manager from the team I would be joining. Again, nothing fancy here, just the standard situational, behavioral questions. I received a call about one week later, offering me the position.
Interview Questions
Negotiation Details
No negotiation allowed, even though I attempted to negotiate the pay.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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