Sears
2.5 of 5 3,211 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees

Sears Cashier Interview Questions & Reviews

Updated Apr 19, 2014
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Getting the Interview 

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Interview Experience 

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156 candidate interviews Back to all interview questions
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Declined Offer

Negative Experience

Easy Interview

Cashier Interview

Anonymous Interview Candidate
Janesville, WI

I applied online and the process took 2 days - interviewed at Sears in April 2014.

Interview Details – First was called by the district recruiter for a phone interview, and then was scheduled for a one on one interview at the store I applied to. Interview was very laid back and was set up as more of a personal conversation to get to know you and get a sense of your personality.

Interview Question – Simple and ordinary interview questions
*Name a time you provided or received good customer service
*Tell me about yourself
*Tell me about a time you had to choose between helping a coworker or completely your own task
  Answer Question

Reason for Declining – Very unprofessional setting.When I called back to confirm my interview time the manager would not come to the phone and we were having a conversation back and forth through a sales associate. When I went in for my interview the manager who had called me and confirmed my interview time had went out to lunch (this was an interview at 5:00pm mind you) This would have been okay had she set up another person to interview me, but she didn't. I waited in the office for 20 minutes while they ran around trying to find someone to interview me. Absolutely no negotiation on pay whatsoever. Wanted to pay me $7.25 as i'm earning $7.75 at my current job. Completely against negotiating the 50 cents. I would have been okay with it if I had gotten a more professional vibe from the workplace, but was not worth it for the way the interview was handled.

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Accepted Offer

Neutral Experience

Very Easy Interview

Cashier Interview

Anonymous Employee
Newark, CA

I applied online and the process took 1 week - interviewed at Sears.

Interview Details – Interview with the lead. Next interview with a manager.

Interview Question – Tell me about a time...   View Answer

Negotiation Details – None

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Accepted Offer

Positive Experience

Easy Interview

Cashier Interview

Anonymous Employee
El Cajon, CA

I applied online and the process took 2 weeks - interviewed at Sears in August 2010.

Interview Details – I applied online and was immediatly prompted to pick an interview date and time. Just after that, I was called by HR from the store I applied to and asked to change the date. I did so, and went in for my interview later that week. After my first interview I was asked to schedule a second one. After that one, I was asked to attend the final group interview. At this interview we were asked to work as a group and in pairs to solve role-play situations. Then we were all hired.

Interview Question – Describe a time when someone gave you great customer service and how it felt.   Answer Question

Negotiation Details – No negotiations.

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Accepted Offer

Positive Experience

Very Easy Interview

Cashier Interview

Cashier
Concord, CA

I applied online and the process took 1 week - interviewed at Sears in May 2012.

Interview Details – I only had two interviews. First was asking about your positions in certain situations and what you would do to overcome them? Just show your idea of customer service and handling difficult situations. Also asked about my schedule and what I would be able to work. The second interview had the same idea of customer-oriented questions. Very basic, not difficult at all. Why work for Sears? What would you do if...? I was young, had no retail experience and got it.

Interview Question – No difficult questions. Very typical customer-orientated questions   Answer Question

Negotiation Details – No negotiation, the starting pay is minimum $8.00

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Accepted Offer

Positive Experience

Easy Interview

Cashier Interview

Anonymous Employee

I applied online and the process took 1 week - interviewed at Sears.

Interview Details – It was pretty quick and got hired on the spot, they didn't really ask many questions but they explained what the job was about and what they were looking for.
Just be confident, be nice and don't be afraid to speak, cause they look for people that are really outgoing.

Interview Question – A few what would you do if? Questions   View Answer

Negotiation Details – They pay the minimum and 2 dollars per credit application you get from people.

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Accepted Offer

Positive Experience

Easy Interview

Cashier Interview

Cashier
Coral Springs, FL

I applied online and the process took 1+ week - interviewed at Sears in September 2013.

Interview Details – If they're doing a job fair, you can expect a callback within a week, if not less. Normally, they'll take up to two weeks to call you back, if they even call at all. Upon request for an interview, you will be asked a series of personality-type questions to determine where you will be placed in the company. After that - once your job has been selected - you will have another interview with your positions' supervisor.

Interview Question – None really, for the position I got.   Answer Question

Negotiation Details – The agreement is non-negotiable.

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No Offer

Negative Experience

Average Interview

Cashier Interview

Anonymous Interview Candidate
Newark, CA

I applied online and the process took 2 days - interviewed at Sears in January 2014.

Interview Details – I was given two interviews, like mostly everyone else. My first interview went really well. It was really easy. She asked me about my hours and asked me a few easy questions about customer service and why she should hire me. My second interview was not great. The second lady was a little angry. She was angry because of something that happened a few minutes earlier, so she obviously was not very happy to see me. I wasn't really prepared and I was having a bad day, so I didn't do so great. Also, I don't have lots of work experience which is probably why I was not offered a job. Also having no work experience means that I could not really answer the questions very well. I think it was a really biased interview, actually, because I don't have customer experience.

Interview Question – 1) What have you learned in school or in work that helped you later in life?

2) What are three reasons a person would not shop online? Can you give reasons why this person should shop online?

3) When did you help a person?

4) Have you ever convinced a person to do something?

5) Have you ever tried to sell something to someone?

6) When did you experience great customer service?
  View Answer

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Accepted Offer

Positive Experience

Average Interview

Cashier Interview

Cashier
Saginaw, MI

I applied online and the process took 2 weeks - interviewed at Sears in February 2014.

Interview Details – My previous work experience is 6 months in fast food as a cashier and 4 months in retail as a sales associate. I am also a full-time college student. I applied online and took the long assessment. The next day, I got a call to interview with an HR rep. The interview went well. She asked me a few questions, but I think she asked me less of them based on experience. Most were getting at whether or not I'd be willing to sell credit, and I already do that at my current job so it was fine. The HR lady seemed to like me, but I didn't hear back very quick so I assumed I didn't get it. About a week and a half later, I got another call saying they wanted me to come in for a second interview with the cashier lead. He asked me a few more questions, told me about the job, and offered me the position. I will be getting e-mailed onboarding stuff, and once I fill it out, I start orientation and training. He says this takes two to four weeks. I may or may not have to take a drug test. You are selected at random.

Interview Questions

  • Describe a time you had to respond quickly to an emergency situation.   Answer Question
  • Tell me about a goal you set for yourself, achieved, and how you knew you achieved it.   Answer Question
  • Tell me about a goal someone else set for you, that you achieved, and how you knew you achieved it.   Answer Question
  • Name three concerns someone might have to ordering online and how you would overcome them.   Answer Question
  • Tell me about a time you had to help someone with technology.   Answer Question

Negotiation Details – No negotiation. It's a cashier job. If you want big money, go to school and better yourself. A high schooler can do this job. Get over yourself. Do not expect more than minimum wage with opportunities for bonuses by selling credit and getting online orders.

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Accepted Offer

Positive Experience

Very Easy Interview

Cashier Interview

Cashier

I applied online and interviewed at Sears.

Interview Details – Far easy..ok it was super easy I sat in a room of 12 and wasnt told I got the job but we all knew that I recieved it.

Interview Question – Can you follow the standars of Sears? Pretty easy..   Answer Question

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Accepted Offer

Neutral Experience

Cashier Interview

Cashier

I applied online and the process took 1 week - interviewed at Sears.

Interview Details – Applied. Week later i got a call and set up a date for an interview. It was like in a couple of days and i showed up. I wait a couple of minutes and the Cashier lead interviewed me for like 20 minutes. She was really nice and in the end she said she liked me. Then the Human resource interviews me and he said yes then i went up to the store manager and he interviewed me too and he hired me on the spot.

Interview Question – They ask a lot of "tell me a time when..."   Answer Question

Negotiation Details – I got hired on the spot and it was either yes or no.

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