Sears Cashier Interview Questions & Reviews
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Updated Jan 11, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 57 ratings 
“Easy” Interview
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Interview Experience [?] Based on 57 ratings
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| 1–10 of 57 Sears Interviews | Sort by |
Cashier at Sears
Posted Jan 11, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in North Wales, PA (took 2 weeks)
The first time, it was a phone interview. Fairly simple. The first time I came in, the HR manager informed me no one told her about the interview. I came in a few hours later. I spoke to one of the managers and she was very nice and easy to talk to. Then I had to speak to the assistant store manager. She was friendly, a little intimidating and asked some difficult questions, but was understanding, which I liked.
I was hired for the job. Took a drug test within 48 hours and was called in again for orientation.
Interview Questions
Negotiation Details
The pay wasn't really negotiable. I was surprised I wouldn't receive anything better for my customer service experience, but what do you expect with retail?
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Jan 9, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Federal Way, WA (took a day)
Extremely easy if you can pass the application. I showed up, of course like everyone else they were not expecting me..they asked me a bunch of questions like "explain a time you received amazing customer service"..all the normal questions..got the job that day and started training the next day
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Dec 19, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2010 in Charlottesville, VA (took a day)
I've heard horrible things about the store but decided to apply anyway because I really needed a job. I applied online and at the end of the application was able to choose an interview time which was confirmed. I arrived at the store unable to find the HR department and anyone to ask since the employees ignore you. I had to ask someone not working there which way to go. I arrived at Customer Service and asked the woman if she can point me in the right direction. She took my name then after an eternity looking on the computer said, "You applied for Cashier and we aren't hiring for that so you can apply again for Commissioned Sales and anyway that woman to interview you won't be here for an hour anyway." They shouldn't allow you to pick your own interview time if they won't have anyone there. Also why let people apply if there's no chance of hiring them? It is no surprise to me that Sears is the store in town. I thought K-Mart was worse but was wrong.
Other Details
I Applied Online.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Oct 16, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took a day)
I initially applied online and after the assessment, was prompted to set up an interview. I suppose if you do well on the assessment, they do this automatically. Anyhoo, I set up an interview for after school at 1:30 (I'm a student in high school) and I got a call asking to reschedule. I did, and arrived 15 minutes early. This was my first interview ever. I sat and waited, and one of the employees came in and gave me a thumbs up, whispering that I looked good while he walked away. Confidence booster! After the manager got done interviewing another person, he asked me in. He was SO nice! He asked if this was my first interview ever, and I told him yes, and he was incredibly helpful. He gave me tips, like looking him in the eye while I answered, and every time he asked me a question, he said "don't be afraid to ask me to explain." He was very nice, I could tell he was a father because he was very understanding. At the end of the interview, which was 4 questions, plus asking about my work hours and such, he told me I did very well and that I should be getting a call back for a second interview after he sent the information up to HR. I haven't been called and it was on Thursday, but here's to hoping. If I don't get it, I'm still glad my first interview went well!
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Oct 4, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 3 days)
The interview process consisted of two interviews. Be prepared to share positive customer service experiences that you have given or received.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Sep 28, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 5 days)
After I applied online, I received a phone call from the supervisor of Fine Jewelry three days after. The lady asked me if I would like to work for the Fine Jewelry department and if I was able to work on the week-ends. After I answered her yes, we set up an interview two days later.
So, I sat there waiting for my interviewer to meet me in the HR, but I somehow managed to talked to another supervisor instead because she was busy with another person who came later than I did. Anyways, the interview went by real quick. The lady was very lax, easygoing and somewhat easy to amuse. I told her why I wanted to work for Sears and some of my volunteering experience. Later, she went outside and came back with paperwork and asked me if I wanted the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Sep 29, 2011 — 0 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took a day)
I came into the HR room five minutes early, which they didn't like. The woman interviewing me took a while to come in, but finally she sat me down in a room and asked me very simple questions. Every question I would sneak in some achievement of mine so by the end she was very excited about me. Next, a manager came in and interviewed me. His questions were so ridiculous, I couldn't believe they were part of the interview. He said that most people don't even get to him since the first interview woman is really strict with candidates. They seemed nice, I won't really be dealing them with work though.
They skipped the drug test for me and the background check, although it is mandatory.
The only pain was that I had to come in the next day and enter my bank account info and then I changed accounts the next weekend and now I have to wait two weeks until I can renter my bank info in the system, so I won't be getting paid for a while!
Interview Questions
Negotiation Details
Don't negotiate anything, they have a lot of people to chose from, you aren't special.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Sep 15, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 1 week)
Applied online on a Weds., and usually they'll have you set up an interview, but I actually had to call them to set one up. Got an interview for Mon. with the HR Manager, it was really laid back. There weren't that many questions, they were just weird "Describe a situation when..." questions. Immediately after the first interview she gave me a date for a second interview (Weds.) with the cashier manager and told me a time to be there. Second interview was just as easy, he asked similar but different situational questions, like the "Name three things that prevent you from shopping online." and "What if a customer came to you with those situations?". Just as easy as the first. Immediately after the second interview I filled out my W-4 and posted my bank information (they direct deposit your checks), and then the HR Manager had me sign everything verifying it's true, and then she gave me a form to take to a local clinic for a pre-employment drug test, and also a work permit to get signed (I'm under 18). The pre-employment drug test has to be taken with EXACTLY 24 hours of whenever you're told about it. Also, if you're a minor your parent/legal guardian has to accompany you. The work permit, however, just has to be filed with the DOL before you can work, so no time limit on that. Then I was told that orientation days are on Saturdays and that I'll get a call from the HR Secretary telling me when to come in for one.
Interview Questions
Negotiation Details
I'm not sure if the pay is negotiable, but my hourly wage is $10.25 an hour, which is about 3 dollars above minimum wage here.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Sep 8, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2011 (took 3 days)
Interview consisted of 1 phone interview and 3 1:1 interviews. Overall the interview was pretty textbook basic. "Why do u want to work for sears?", "Tell me a time you provided great customer service. Overall the interview process was pretty easy and the manager gave a great overview of the job requirements.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Sep 7, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Sep 2011 in Everett, WA (took 2 days)
I went in 15 minutes early, the HR area is not labelled, so I had to ask where it was. When I arrived, I had several people ask me who I was there for. The cashier manager came and we went into a little office. She was very nice and professional. She asked me the usual interview questions. Then she went to get her manager. She came back and asked if I could come back either later that day or the next day to have a second interview with her manager. She said she didn't realize her manager was busy in meetings all that day. I told her the next day would work for me.I went to the 2nd interview and it was very relaxed...the manager asked me a few questions and hired me. Now I just have to wait for the drug/background check to come back....I wonder how long it will take? Waiting is the hardest part...then I call them back and they tell me someone with my name and DOB in a state I have never set foot in has a bad check charge and so they won't hire me. Not matched on SSN or anything...the system they use...HireRight...they should be sued for defamation. I have never been so offended.
Interview Questions
Reason for Declining
HireRight and their baseless accusations...
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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