Sears
2.5 of 5 3,175 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees

Sears Interview Questions & Reviews

Updated Apr 14, 2014
All Interviews Received Offers

Getting the Interview 

71%
7%
5%

Interview Experience 

52%
27%
20%

Interview Difficulty 

1,071 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Negative Experience

Easy Interview

Call Center Specialist Interview

Anonymous Employee
Tempe, AZ

I applied online and the process took 1 week - interviewed at Sears in September 2013.

Interview Details – This was done very professionally and very quickly

Interview Question – Tell me why we should hire you   Answer Question

Negotiation Details – don't work there, it's a trap and they don't treat customers nor employees right

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Call Center Representative Interview

Anonymous Employee
Lake Mary, FL

I applied online and the process took 4+ weeks - interviewed at Sears in September 2011.

Interview Details – Pre-Screen

Interview Question – Name a time when you had to deal with a difficult customer and how did you handle the situation   Answer Question

Negotiation Details – there was none

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Average Interview

District Sales Manager Interview

Anonymous Employee

I applied online and the process took 3 months - interviewed at Sears.

Interview Details – There were multiple phone interviews and written tests. The process took nearly 3 months to complete from start to finish. Be sure you have an answer to how you will coach your selling associates on steps of selling. This whole job comes down to how well you can teach your employees to see Protection Agreements.

Interview Question – Will you sign on if relocation flexibility is a requirement?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Anonymous Employee
Pittsburgh, PA

I applied online and the process took 2 weeks - interviewed at Sears in November 2013.

Interview Details – my interview was very laid back, very easy

Interview Question – none were very diffuclt   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Sales Manager Interview

Anonymous Employee
Clarksville, IN

I applied through other source - interviewed at Sears in October 2010.

Interview Details – I worked for Sears in another division. I was emailed and went on a typical interview. Nothing special.

Interview Question – Typical questions.   Answer Question

Negotiation Details – There was none. It was take it or leave it.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Sears National Retail Management Trainee Interview

Anonymous Employee

I applied through college or university and interviewed at Sears.

Interview Details – I applied through a career fair at my university. After a phone interview, I was invited to an on-site interview at Hoffman Estates. Sears paid for the flight and hotel. There were about 40 other candidates at on-site interview, which was conducted for all of the different "National Trainee" roles: Buying, Operations, Loss Prevention, etc. On that day, we had about 3 one-on-one interviews, a role-playing exercise with 10 other applicants, a tour of the building, a company presentation, and lunch. I was there for at least six hours.

Interview Question – nothing difficult or unexpected   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Cashier Interview

Anonymous Employee
El Cajon, CA

I applied online and the process took 2 weeks - interviewed at Sears in August 2010.

Interview Details – I applied online and was immediatly prompted to pick an interview date and time. Just after that, I was called by HR from the store I applied to and asked to change the date. I did so, and went in for my interview later that week. After my first interview I was asked to schedule a second one. After that one, I was asked to attend the final group interview. At this interview we were asked to work as a group and in pairs to solve role-play situations. Then we were all hired.

Interview Question – Describe a time when someone gave you great customer service and how it felt.   Answer Question

Negotiation Details – No negotiations.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Average Interview

Damage Field Engineer Interview

Anonymous Employee
Stockton, CA

I applied online and the process took 3 months - interviewed at Sears in March 2014.

Interview Details – The process was very long and thorough.

Interview Question – The situation questions were difficult. Since I didn't have too much experience it was difficult for me to come up with an answer.   Answer Question

Negotiation Details – I accepted and the offer was raised 2K.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Neutral Experience

Very Easy Interview

Appareal Sales Associate Interview

Anonymous Interview Candidate
Shelby Township, MI

Interviewed at Sears

Interview Details – The usual hiring process, fill out app wait for phone call and then the interview. Human Resources reps are just like any other retail Human Resources reps. Very pleasant, but not very personable. Only retail sales were open and they offer the same as other retail stores. You must be able to work weekends

Interview Question – Why do you want to work for Sears?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

District Manager Interview

Anonymous Employee

Interviewed at Sears

Interview Details – When I was initially hired there was not much of a training program. A few basics and I was on my own.

Interview Question – Why should we hire you   View Answer

Negotiation Details – They ask questions and I provided the answers they were looking for

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Sears

Worked for Sears? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Sears interview questions and advice. All 1,071 interview reviews posted anonymously by Sears employees and interview candidates.