Sears Interview Questions & Reviews
Getting an Interview
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Cashier Interview (Positive Experience; Average Interview)
I applied online and the process took 5 days - interviewed at Sears in July 2014.
Interview Details – I applied online and got a call about a few days later. The first interview was with a manager and went pretty quick. I didn't think I got the job, but I was called back later for a second interview. During the second interview, there was a group of 10 applicants being interviewed by the entire team of managers, and they also gave us a tour of the store. It took about an hour, and after it finished, everyone was offered a job
Interview Question – Mostly questions like "Why did you pick Sears" and "what does customer service mean to you," but there was also a part where we had to try and sell them a pen to show your salesman skills Answer Question
Assistant Retail Store Manager Interview (Neutral Experience; Average Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at Sears in October 2010.
Interview Details – You will need to come prepared, speak and ask questions the judge by 80/20 rule. 80
% you speak and 20% interviewer speaks. Dress for the interview do not wear jeans, t-shirt or have tattoos showing
Interview Question – When will items be delivered View Answer
Very Easy Interview
Sales Associate Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at Sears in May 2013.
Interview Details – She was very nice open and generous. I loved working with her because she was understanding. I felt comfortable and at ease when interview so i was relaxed.The interview was short and sweet then next thing you noticed i was being asked to take a drug test so that's when i knew i was hired
Negotiation Details – nothing
Sales Associate Interview (Positive Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at Sears in October 2010.
Interview Details – Short and simple, wasn't too difficult, asked about past retail experience, availablity, why i want to work there explained there would be training which was done and computers and very organized - had good training for position.
Interview Question – Entry level position - wasn't too difficult Answer Question
Negotiation Details – Minimum wage - no negotiation
Very Easy Interview
Sales Associate - Fine Jewelry Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 2 days - interviewed at Sears in July 2014.
Interview Details – I applied online with resume' information and then took an online questionnaire about the sales process and following company procedures. I was then called to come in to speak one-on-one with two store managers.
Interview Question – Would you make this position your career? View Answer
Reason for Declining – I believe I would have enjoyed the job but the income would not have been a livable wage.
Very Easy Interview
Consultative Sales Associate Interview (Neutral Experience; Very Easy Interview)
I applied online and the process took 3+ weeks - interviewed at Sears in April 2013.
Interview Details – submitted on line and called in for a interview. first was with the regional manager, very casual.
second interview with sales manager. Just a few questions. He said,ok. we will give it a try with you. I was hired.
Interview Question – can you be retrained? Answer Question
Store General Manager Interview (Negative Experience; Easy Interview)
I applied online and the process took 3 months - interviewed at Sears in March 2012.
Interview Details – I applied through a posting on Careerbuilder. A recruiter emailed me a week later for an initial phone screening. Then it became a complete mess. I was scheduled then rescheduled with 3 different district managers and locations. Between this time and the in-person interview, I completed a skills/personality assessment. Unlike other companies, you will NOT move on if you don't do well on this assessment (the ratings are recommend for hire and not recommended for hire, not a score) I finally got the in-person interview 3 months later. After that interview with the DM, I had a phone interview with the RVP and the RHRM. I received the offer a few days later and accepted.
Interview Question – There were your normal behavioral based "tell me about a time when" questions. Also be prepared to talk about metrics and how you have/how you will impact them. This is by FAR the most metric focused company I've been apart of. Answer Question
Negotiation Details – The initial offer I received was 10k less than what I was seeking. I rebuffed and we settled on an additional 5k. You want to be aggressive in the negotiation phase since the company no longer employs raises or a 401k match.
Sales Associate Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at Sears in November 2013.
Interview Details – Group interview with about 6 other people in a conference room sitting at lunch tables with manager sitting facing all of us asking questions and going over each of all of our availability and experience one by one, encouraged asking questions and joked around.
Interview Question – Why do you think they didn't keep you at your last job? Answer Question
Quick and Easy Interview (Positive Experience; Easy Interview)
I applied online and the process took 3 days - interviewed at Sears in June 2010.
Interview Details – I was called very shortly after submitting my application. The online application had a very lengthy multiple choice survey. I then had my first interview with my direct supervisor and second interview with the stor manager in the same day and was hired on the spot.
Interview Question – The questions were pretty typical. I suppose the mis difficult as when I had to answer what I had observed when I was given a tour if th store. Answer Question
Negotiation Details – I did not feel the need or opportunity to negotiate a part time retail job.
Assistant Retail Store Manager Interview (Positive Experience; Difficult Interview)
I applied online and the process took 1+ week - interviewed at Sears.
Interview Details – Interview consisted of two interviews. First was a face to face interview with the Store Manager; the second was an hour long phone interview with the District Manager. Interviews felt very good cop/bad cop. First one built me up, pumped me up and brought out the confidence. Second one felt like the inquisition where everything felt like the wrong thing to say.
Interview Question – How do you plan on managing a team of hourly retail associates AND commission based associates? View Answer
Negotiation Details – I accepted the first offer that was given. I didn't want to try my hand at negotiating given that when we discussed pay initially, I had thrown out a number that was 10% higher than what I was looking for, and they immediatly matched it. Think about how much you are looking for, what you are worth, and tack on another 10%.
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