Sears Interview Questions & Reviews
Updated Jan 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 266 ratings |
Interview Experience [?] Based on 266 ratings
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Applications Manager at Sears
Posted Jan 29, 2012
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 (took 4+ weeks)
The entire interview process was well organized and handled very respectfully. Interviewers were selected with care with keeping the positions in mind and the interactions were showing that most of them have gone through my resume in detailed. The only drawback of the interview process was that the job-description was not in-line as it was posted comparing to what I have learned during the entire interview process.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Room Service Cashier at Sears
Posted Jan 15, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Houston, TX (took a day)
In the interview for Roomservice cashier it not difficult i remember her asking about experience in retail and told the things that i done and how to i relate to two, i said help customer find want they looking for and help in any way we can and anwers the phone.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Jan 11, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in North Wales, PA (took 2 weeks)
The first time, it was a phone interview. Fairly simple. The first time I came in, the HR manager informed me no one told her about the interview. I came in a few hours later. I spoke to one of the managers and she was very nice and easy to talk to. Then I had to speak to the assistant store manager. She was friendly, a little intimidating and asked some difficult questions, but was understanding, which I liked.
I was hired for the job. Took a drug test within 48 hours and was called in again for orientation.
Interview Questions
Negotiation Details
The pay wasn't really negotiable. I was surprised I wouldn't receive anything better for my customer service experience, but what do you expect with retail?
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Jan 9, 2012
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Federal Way, WA (took a day)
Extremely easy if you can pass the application. I showed up, of course like everyone else they were not expecting me..they asked me a bunch of questions like "explain a time you received amazing customer service"..all the normal questions..got the job that day and started training the next day
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Sears
Posted Dec 29, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 (took 3 days)
Had to wait. The person was bitter, she didn't seem like she liked her job. The HR office seemed empty. She basically wrote down everything I said which distracted me. And when I tried to have eye contact with her, she was too busy writing down my answers. So I noticed she spelled "theory" incorrectly...then at the end, she said "Well, I can't hire you. You spent too much time staring down at the table. That will confuse customers. You can be a cashier, not a sales associate." Most useless interview I ever had, didn't learn anything.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Personality Test.
More Sears Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Sears
Posted Dec 27, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 (took a day)
I applied online for the job and was told to pick an interview time. I went to the interview and had to wait about 20 minutes before anybody even let me into the office. Once i got into the office I interviewed with the HR person. She was friendly but seemed kind of irritated (later I learned that was just her personality). She asked all the basic questions and wrote down my answers. I think it will help if you tell about a lot of experiences where you helped other people. They like that. After that interview the softline sales manager interviewed me. She was very nice. She asked some of the sale questions the HR lady did and some of the same ones that were in the actual application. Just be nice and smile a lot. Ask some questions about whatever position you are trying to get. They didn't actually know what position they wanted me to work. So I ended up training in the shoe department, the misses cash register, and home fashions. I was told to pick which one I liked better. I was hired the same day as the interview. Orientation was a couple days later and I then started training a day after that.
Interview Questions
Negotiation Details
There is no negotiating. You will get paid minimum wage as a sales associate.
Other Details
The interview consisted of a 1:1 Interview.
More Sears Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Dec 19, 2011
1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2010 in Charlottesville, VA (took a day)
I've heard horrible things about the store but decided to apply anyway because I really needed a job. I applied online and at the end of the application was able to choose an interview time which was confirmed. I arrived at the store unable to find the HR department and anyone to ask since the employees ignore you. I had to ask someone not working there which way to go. I arrived at Customer Service and asked the woman if she can point me in the right direction. She took my name then after an eternity looking on the computer said, "You applied for Cashier and we aren't hiring for that so you can apply again for Commissioned Sales and anyway that woman to interview you won't be here for an hour anyway." They shouldn't allow you to pick your own interview time if they won't have anyone there. Also why let people apply if there's no chance of hiring them? It is no surprise to me that Sears is the store in town. I thought K-Mart was worse but was wrong.
Other Details
I Applied Online.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Sears
Posted Dec 15, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Kennewick, WA (took a day)
Very unorganized. Interviewer was late. Way too many people in and out of office very distracting....in fact I felt like an unwanted addition to a very busy day. Interview felt like an afterthought.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Sears Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Sears
Posted Nov 19, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 2 weeks)
After filling out the online application; recieved 3 separte emails that required surveys/tests. I only had 24 hour to complete each one. They each took about an hour. Then got called for an interview the next day. (very little notice) Went to the interview- was left waiting 30 minutes after interview's scheduled time. Was in interview for almost 2 hours. Received email 11/2 weeks later that the position was filled.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Personality Test.
More Sears Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Sears
Posted Nov 19, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2009 in Baytown, TX (took a day)
went to interview and spoke with manager regarding position of sales in the appliances. had a wonderful interview and was pleased with the outcome. was looking forward to hearing from the manager in a few days.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Sears Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?


