Glassdoor is your free inside look at Sears interview questions and advice. All 413 interview reviews posted anonymously by Sears employees and interview candidates.
Sears Interview Questions & Reviews
Getting the Interview 413 Interviews
Interview Experience 400 Ratings
MCA at Sears
No Offer – Interviewed in Phoenix, AZ Oct 2012 – Reviewed Jan 14, 2013
Interview Details – Was scheduled to come in for an interview, got the job. However, orientation the following day consisted of me filling out tax information and then going home. What alarmed me was, I wasn't even told what job I had, as I had filled out an application for all open positions and was never formally trained.
Interview Question – Name a time you used a personal skill to accomplish a moral task. View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
District Manager at Sears
Accepted Offer – Interviewed in Chicago, IL Nov 2011 – Reviewed Jan 10, 2013
Interview Details – Very intricate and involve a lot of preparations
Interview Question – Biggest challenges throughout career Answer Question
Negotiation Details – No negotiating occurred during the process since I was an internal promotion
Helpful Interview?
Yes |
No
Problem with this interview?
Merchandise Customer Assistant at Sears
Accepted Offer – Interviewed in Houston, TX Jun 2009 – Reviewed Jan 6, 2013
Interview Details – First interview with Human Resource associate as a cashier. Associate assisted in choosing a different position, Merchandise Customer Assistant, due to availability. Associate asked questions such as,
Interview Question – When a customer disputes a price check, how should you proceed? View Answer
Negotiation Details – I was not able to negotiate.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Sears
Accepted Offer – Interviewed in Oviedo, FL Mar 2011 – Reviewed Dec 29, 2012
Interview Details – Applied online and was called in a week later. Interview was pretty simple and asked basic questions.
Interview Question – All were basic. Answer Question
Negotiation Details – Did not negotiate
Helpful Interview?
Yes |
No
Problem with this interview?
MCA at Sears
Accepted Offer – Interviewed in Hoffman Estates, IL Jun 2011 – Reviewed Dec 10, 2012
Interview Details – Situation based questions. Be prepared to think back on actual examples.
Interview Question – Name a time when you responded to someones needs with a sense of urgency Answer Question
Negotiation Details – Minimum wage, take it or leave it
Helpful Interview?
Yes |
No
Problem with this interview?
Cashier at Sears
Accepted Offer – Interviewed in Dallas, TX Oct 2012 – Reviewed Dec 10, 2012
Interview Details – Submitted an application, called, then they scheduled me for an interview.
Interview Question – None. They just asked a lot of team based questions. Answer Question
Negotiation Details – I tried, they stuck with there offer.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Sears
Declined Offer – Interviewed in Portland, OR Nov 2009 – Reviewed Dec 9, 2012
Interview Details – They used a STAR format. It was very casual and very easy. As long as you act professional you should be fine, just be yourself. You know about jobs these days you gotta shine bright like a diamond.
Interview Question – The one where they ask how you work in a team. I was wondering what would relate well to this questions since I had never worked in a team in my life so I just ended up saying that something happened with my family, you got to be able to relate to others they love that. Answer Question
Reason for Declining – I got a job as a server.
Helpful Interview?
Yes |
No
Problem with this interview?
Loss Prevention at Sears
Accepted Offer – Interviewed in Pearl City, HI Nov 2012 – Reviewed Dec 4, 2012
Interview Details – I applied for three different positions at Sears and ended up having two interviews at different stores. The first interview I was called to schedule an interview, and the second I was emailed and had to schedule it online. My only problem with the online method was that since I applied for two different positions I didn't know which one it was for because it wasn't stated anywhere in the email or the page you sign up for the date and times. Anyways, when I got to the second interview I just asked an associate where I go and she was very friendly and walked me all the way there. She also found someone from HR to help me figure out who I was meeting with. That's how I found out that it was for the LP position. I only waited for about 5 minutes for the department manager to come since their office isn't by the HR office. He informed me before the interview officially started that Sears usually does 2-3 interviews before hiring. First one is with the department manager or HR manager, and the other is usually with the store manager. So I pretty much aced the first part of the interview so he wanted to go into the second part of the questions and I aced those. He ended up asking me if I had time to meet with the store manager also, and if he liked me then he was going to offer me the job that day(He had 2 other people to interview after me, I saw the board with names & dept). So I was offered the job that day and accepted it. I actually applied for a seasonal position but he liked me so much and it was the ending of November he made it Regular Part Time and my starting pay is $10.50. First raise is after 3 months and certification to $10.75 and that date will be annual eval date. At the moment I am just waiting for background check and drug test results to come back for orientation date.
Interview Question – Are you afraid of ladders/heights? What do you think LP does? Name a time you witnessed someone doing something wrong; friend, coworker, stranger. What was it and what did you do? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate at Sears
Accepted Offer – Interviewed in Cedar Rapids, IA Jul 2008 – Reviewed Nov 28, 2012
Interview Details – If you even get an interview, you pretty much have the job
Interview Question – Are you comfortable with working on commission? View Answer
Negotiation Details – Basic questions, if you get here you get the job
Helpful Interview?
Yes |
No
Problem with this interview?
Sears Buyer Apprenticeship Interview at Sears
No Offer – Interviewed in Hoffman Estates, IL – Reviewed Nov 13, 2012
Interview Details – I applied online and was contacted for a phone interview a few days later. The phone interview went well and I was offered the opportunity to fly to Hoffman Estates for the in-person interview. We also had to complete a store visit and answer a few questions prior to the interview. There was a 2:1 HR and 2:1 Buyer Interview, retail math test, and case study. The process took 4 hours and went by fairly fast. We were also given a 30 minute tour of the facilities. The Case Study was by far the most awkward experience. They give you a department and you have to argue why you feel your department should receive funding. Meanwhile, all the people that you met with sit in a room and watch you debate and listen to other interviewees. They told us we would hear back within two weeks. I heard back within 3 days that I did not get the position. Which I was ok with. Sears is not doing well so job security was a major concern of mine. It is a great interview because if you can get through this you are more than ready for any other buying opportunities.
Interview Question – During the buyer interview I was asked what I preferred more (forecasting or financials) I said I was more comfortable with forecasting however I understand retail math and financials were the bulk of the job. The buyer that was interviewing with me basically berated me for my answer and finished the last 10 minutes of the interview talking about himself. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Worked for Sears? Contribute to the Community!
Add Review Add Salary Add Interview Review Add PhotosWork in HR or Recruiting?
Interviews by Company
Salaries by Company
Flag this {0} as inappropriate
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Oops!
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
