Sears Interview Questions & Reviews
Updated Feb 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 267 ratings |
Interview Experience [?] Based on 267 ratings
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Cashier at Sears
Posted Sep 15, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 1 week)
Applied online on a Weds., and usually they'll have you set up an interview, but I actually had to call them to set one up. Got an interview for Mon. with the HR Manager, it was really laid back. There weren't that many questions, they were just weird "Describe a situation when..." questions. Immediately after the first interview she gave me a date for a second interview (Weds.) with the cashier manager and told me a time to be there. Second interview was just as easy, he asked similar but different situational questions, like the "Name three things that prevent you from shopping online." and "What if a customer came to you with those situations?". Just as easy as the first. Immediately after the second interview I filled out my W-4 and posted my bank information (they direct deposit your checks), and then the HR Manager had me sign everything verifying it's true, and then she gave me a form to take to a local clinic for a pre-employment drug test, and also a work permit to get signed (I'm under 18). The pre-employment drug test has to be taken with EXACTLY 24 hours of whenever you're told about it. Also, if you're a minor your parent/legal guardian has to accompany you. The work permit, however, just has to be filed with the DOL before you can work, so no time limit on that. Then I was told that orientation days are on Saturdays and that I'll get a call from the HR Secretary telling me when to come in for one.
Interview Questions
Negotiation Details
I'm not sure if the pay is negotiable, but my hourly wage is $10.25 an hour, which is about 3 dollars above minimum wage here.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Fitness Specialty Team Lead at Sears
Posted Sep 13, 2011
1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Schaumburg, IL (took 2 weeks)
I was refered by a friend to apply for the position. I was then contacted via phone for a 30 min prescreen interview. A week later I was scheduled for a one on one interview with the assistant store manager. I sat down with the ast manager, I gave her my resume, she sat there for a few minutes and did not ask any questions. So I opened up the discussion about my qualifications, which I felt I was over qualifed for, having a B.S. in Exercise Science and eight years in the Fitness Industry, multiple sales awards, eight years management experience. She still was not asking any of the tipical questions that would be on an interview, so I began asking questions that I had prepaired. She was not very informative about the department and had no basic knowlege about revenues generated per square foot, what challeges or opportunities for improvements there were. Needless to say I was not impressed. About a month ago I had applied for an Assistant Store Manager position with the same company and was not even accepted for an interview. I now sit in front of an Ast Manager with 34 years in the company who is suppose to be asking me challenging questions.I was thinking to my self, here is a person who is in a position that I was denied an interview for and I was the one running the interview. Not a company that I want to work for!!!!!
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
District Loss Prevention Manager at Sears
Posted Sep 13, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Feb 2009 in Jacksonville, FL (took 4+ weeks)
Interview Process was pretty easy if you understand how to manager people and what is important in Loss Prevention. If you do not, they will see through the BS. You need strong interview skills for this position and its a lot of travel. A lot of hate and discontent from ops side. Each DM wants you in their area every day. Upper management plays favorites and does not promote based on performance.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Sep 8, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2011 (took 3 days)
Interview consisted of 1 phone interview and 3 1:1 interviews. Overall the interview was pretty textbook basic. "Why do u want to work for sears?", "Tell me a time you provided great customer service. Overall the interview process was pretty easy and the manager gave a great overview of the job requirements.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Sep 7, 2011
1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Sep 2011 in Everett, WA (took 2 days)
I went in 15 minutes early, the HR area is not labelled, so I had to ask where it was. When I arrived, I had several people ask me who I was there for. The cashier manager came and we went into a little office. She was very nice and professional. She asked me the usual interview questions. Then she went to get her manager. She came back and asked if I could come back either later that day or the next day to have a second interview with her manager. She said she didn't realize her manager was busy in meetings all that day. I told her the next day would work for me.I went to the 2nd interview and it was very relaxed...the manager asked me a few questions and hired me. Now I just have to wait for the drug/background check to come back....I wonder how long it will take? Waiting is the hardest part...then I call them back and they tell me someone with my name and DOB in a state I have never set foot in has a bad check charge and so they won't hire me. Not matched on SSN or anything...the system they use...HireRight...they should be sued for defamation. I have never been so offended.
Interview Questions
Reason for Declining
HireRight and their baseless accusations...
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Merchandiser at Sears
Posted Sep 4, 2011
1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Springfield, MO (took 5 days)
I applied online for a Merchandiser position at Sears in Battlefield Mall. I received an email the same day asking me to interview at a specific time about four days later. When I arrived for my interview, a woman told me the person doing my interview was absent for the day. I was frustrated by this but politely asked if there was anyone else who could speak to me about the position and she said she would find out. I waited approximately ten minutes and when I was about to leave, a man asked me three or four quick questions and said he would have someone get back to me. They never did, and I did not care enough at that point to pursue the position anyway. I felt if it was any indicator of their organization's professionalism I wasn't interested anyway.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Personality Test.
More Sears Merchandiser Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Consultative Sales Associate at Sears
Posted Sep 2, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Douglasville, GA (took 5 days)
Had two interviews, both managers asked me the exact same questions and hired me on the spot. Everyone who applies gets an interview.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Aug 31, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Little Rock, AR (took a day)
The interview was fairly easy. They asked basic questions. Eg: How well do you perform in school? What are some achievements you are proud of? Do you set goals, and how often do you meet your goals? Then they may give you a scenario like, "What would you do if....?"
-Make eye contact
-Don't wear jeans(that's the reason they gave me for not offering me a position)
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at Sears
Posted Aug 30, 2011
2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Oviedo, FL (took a day)
I applied online on 8/16 and got a call 8/29 to set up for the following day 8/30. I arrived about 15 minutes early and was interviewed by the Retail Supervisor. She was very straight forward with me. The whole thing lasted 30 minutes and she said I would get a call back for a second interview and that they she was considering putting me on the sales floor in the appliance department instead of the position I had originally applied for which was cashier. I am praying I get a call back tomorrow like I was told I would.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Cashier at Sears
Posted Aug 30, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Syracuse, NY (took a day)
I applied online to Sears one afternoon and later that night I received a call for an interview. I scheduled an interview for 2 days later. I went in and met with the head cashier. She interviewed me and said I was a good fit and she went to get the manager to give me a second interview. The manager came in and told me that because I couldn't work over breaks (because I'm a college student and I go home over breaks) that he couldn't hire me. So yeah...This is after I was called in for an interview for the same position in my hometown and the interviewer didn't notice that I put seasonal on my application, until about five minutes into the interview, so I wasted my time. I guess they don't want seasonal workers, although there is that option on the job application and it doesn't say anything about not wanting seasonal workers on their website.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?


