Glassdoor is your free inside look at Sears Merchandiser interview questions and advice. All 14 interview reviews posted anonymously by Sears employees and interview candidates.
Accepted Offer – Interviewed in Keene, NH Aug 2009 – Reviewed Mar 12, 2013
Interview Details – Hiring was a joke. She pretty much asked me the same questions but in different wording. It took a month from the application submition to the actual hiring process. Three different interviewers (Supervisor, ASM and HR) before I got the ok from the store manager.
Interview Question – "Do you want a promotion?" View Answer
Negotiation Details – No negotiations, just this is your job and your pay. Look here for the days anf hours you need to work.
Accepted Offer – Interviewed in Grand Rapids, MI Nov 2012 – Reviewed Feb 19, 2013
Interview Details – it was kinda quick process. After interview if hired you undergo a drug test.
Interview Question – Didn't really have questions. Answer Question
Negotiation Details – Just a simple question and had took me by surprise.
No Offer – Interviewed in Kalamazoo, MI – Reviewed Aug 18, 2012
Interview Details – It was bad I come early and the person to interview me was late and I was interviewed for something I didn't apply for. The pay would be 7.40 an hour but I didn't get the job.
Interview Question – The questions are the same in any interview you get. Answer Question
Declined Offer – Interviewed in Battle Creek, MI – Reviewed Jul 13, 2012
Interview Details – This was probably the worst interview experience I have ever had. I applied online and set up my own interview. I went to the store and NO ONE was expecting me. I was put in a small dark room in the back of the store for 45 minutes after my scheduled interview time. When someone finally did show up they gave me a short interview and then offered me a different position than I had applied for because the one the website said was available wasn't available. I declined the next day. Worst interview experience ever! (I stopped shopping at Sears as a result of the interview)
Interview Question – Very easy questions like: Tell us about a time that you had to deal with a difficult situation and how you resolved it and what you learned. Answer Question
Reason for Declining – Very bad and unprofessional experience. I didn't want to work for a company that treated its potential hires so badly.
Declined Offer – Interviewed in Champaign, IL Jun 2012 – Reviewed Jun 28, 2012
Interview Details – Walked in, took a seat, waited a minute, then some guy, i think he was a supervisor came and did my interview because the store manager and hr manager were gone, so i did the interview, and he said i was great and said that theres no reason why i shouldnt get the job, and i would need to come for a second interview, when the manager/hr manager return, and its been about a week now and i have not been contacted.
Reason for Declining – Still waiting on reply
Declined Offer – Interviewed in Alpharetta, GA Aug 2011 – Reviewed Nov 10, 2011
Interview Details –
Applied online via referral from job board.
Received email from Sears informing me of date/time of interview.
Interview was 2 managers and me.
Interviewing manager read scenario questions and asked me for answers of how I would handle a situation (this would be the personality test part), what accomplishments was I proud of in previous jobs, what were my goals for this job, etc.
Wages were discussed as well as dress code, number of hours, and possible start/end times for work day.
Reason for Declining –
Job board led me to believe this was a more than minimum wage job.
Interview told me this was not the case. That in itself would have been OK.
-Hours were variable based on store sales (store retail volume determined number of hours available for the week; was told I could only be guaranteed 15 hours per week) and hours would be always be variable with no set schedule for days/times for shift (start as early as 6AM, leave after closing at 10PM).
-Dress code was discussed and I found I had to get a completely new wardrobe for this job (I don't favor the color requirements Sears specified, so I don't have that in my wardrobe) . For a minimum wage job I didn't feel I could spend my first couple of paychecks clothing myself for the job. Not only that, but when I asked about a particular type of shoe I was told (and this is a quote) "no, absolutely unacceptable". (they were low-quarter walking shoes) I felt that response was rather abrupt (rather than responding to me with "no, I'm sorry, that won't work").
These two things led me to believe this was not the place for me.
No Offer – Interviewed in Springfield, MO Jul 2011 – Reviewed Sep 4, 2011
Interview Details – I applied online for a Merchandiser position at Sears in Battlefield Mall. I received an email the same day asking me to interview at a specific time about four days later. When I arrived for my interview, a woman told me the person doing my interview was absent for the day. I was frustrated by this but politely asked if there was anyone else who could speak to me about the position and she said she would find out. I waited approximately ten minutes and when I was about to leave, a man asked me three or four quick questions and said he would have someone get back to me. They never did, and I did not care enough at that point to pursue the position anyway. I felt if it was any indicator of their organization's professionalism I wasn't interested anyway.
Interview Question – Can you work overnight? View Answer
No Offer – Interviewed in Houston, TX May 2011 – Reviewed Jun 4, 2011
Interview Details – went great, but i didn't meet age requirement which is 17 or 18. be ready to tell stories about how you once helped someone. lots and lots of stories about customer service
Interview Question – when you once helped someone View Answer
Accepted Offer – Interviewed in Gaithersburg, MD Nov 2010 – Reviewed Apr 18, 2011
Interview Details – 1. one time you help someone?2 ;do u like working in a group? Why u left ur last job.
Interview Question – no unexpected questions Answer Question
Accepted Offer – Interviewed in Jul 2010 – Reviewed Nov 28, 2012
Interview Details – Three interviews in one. The assistant manager of the area you applied, the manager of the section, then the store manager. Simple questions, made you answer a lot about customer service and how to handle certain situations. Took about 2 hours all in all. I was offered the job right at the end and had to go in and give HR info so they could do a background check. They got back to me a few days later and set up a training time.
Interview Question – How would you sell something you knew nothing about? View Answer
Negotiation Details – No negotiations, really. Just minimum wage, no benefits.
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