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Sears Operations Manager Interview Questions & Reviews

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Web: www.searshc.com | HQ: Hoffman Estates, IL

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.3

“Easy” Interview

Interview Experience [?] Based on 3 ratings

Positive	33%
Neutral	33%
Negative	33%

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2.0

Easy Interview

Overall Negative Experience

Received and Declined Offer

Interviewed Nov 2011 (took a day)

I have been planning for my transition from the military (Logistics/Supply Officer, 20+ yrs, post-graduate degree) for years now. I am in the final stages of interviewing with numerous companies and have two very generous offers on the table from Fortune 50 companies.

I applied to a Sears Distribution/Logistics position in an Operations Manager capacity and received (but missed) a phone call. I immidiately returned the call minutes later and after I identified myself the manager responded with "what's your deal?" I thought that was a strange first line, but he went onto say "are you looking for a job or not." I stayed professional, gave my 30 sec elevator speech but the individual continued to essentially talk down to me.

The individual told me the salary range and I said that was a little under what I was looking for and that maybe I was not a good match for the position. The interviewer then gave me a mocking "after you've looked around and not found anything give me a call and maybe we can talk." I wanted to tell him that I have much better written offers from your companies competitors, the same competitors running your organization out of business, but I thanked him and said my goodbyes.

Since that interview this morning I have deleted my candidate profile from the Sears Corp website. If any of my contacts ask about potential employers I will surely tell them which company I would avoid. I may not be the right fit for the position I applied for, but recruiters and hiring managers should realize that they are the face of the company.

Interview Questions

What's your deal?

Answer Question

You looking for a job or what?

Answer Question

Reason for Declining

If this recruiter, manager was any indication of the rest of the organization; I want nothing to do with that company.

Other Details

I Applied Online and the interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Aug 2009 (took 3 days)

Interviewed primarily with store manager. He and I had very different backgrounds which I thought could complement each other, but my impression was he was actually hoping for someone who mirrored himself. Either way, the store, though large, was in a mall that was almost totally empty, although in a pretty good residential area.

Interview Questions

Asked to evaluate the store by walking through it.

View Answers (1)

Store manager really didn't have a feel for employee leadership, so everything he talked about came across as pointless and with little merit.

View Answers (1)

Reason for Declining

Although I don't believe the store manager saw or knew what obstacles faced his store, I just couldn't see any light in the situation. The store could be turned around, could be successful, and could thrive, but current leadership is stuck in a rut and not much sign of change is evident.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Presentation, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2010 in Dulles, VA (took 2 weeks)

I applied for the position online based on recommendation of my peers to do so. I was given a thorough interview of the expectations of myself if given the position. The final process was taking two assessment tests to determine my capabilities .